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The Student Support Advisor/Paraprofessional is responsible for increasing student and Learning Coach engagement within the school to drive improved academic growth. The role is committed to providing consistent support throughout the student experience.
Job Responsibility:
Oversee a caseload of students assigned by the school to increase engagement (e.g., monitoring student log in, class attendance) through intervention (e.g., Learning Coach training, catch up sessions, time management)
Provide consistent proactive support to students using data resources
Provide support to students and Learning Coaches through the Onboarding (Strong Start) experience
Serve as primary point of contact between students and Learning Coaches and teachers and/or school administration
Pursue and apply continuous education and training to increase efficacy with the dynamic needs of their students and Learning Coaches
Requirements:
Two (2) years of college
Two (2) years of experience in education
Equivalent combination of education and related experience
Ability to pass required background check
Strong written and verbal communication skills
Excellent problem-solving skills
Organizational skills, multi-tasking abilities
Adaptable and comfortable in a fast-paced work environment
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Web proficiency
Familiarity with the online learning experience
An ability to learn new technology tools quickly (ex. database and web-based tools)
Ability to travel 25% of the time
Nice to have:
Four (4) years of college education
Experience working with the proposed age group
Experience supporting adults and children in learning and the use of technology