Student Success Team Lead Job at CampusGroup (Atlanta)

Student Success Team Lead

We are seeking a Student Success Team Lead to guide a team of success coaches an...

Location

United States , Austin

Salary:

72000.00 - 82000.00 USD / Year

CampusGroup

Expiration Date

Until further notice

Requirements

4+ years of experience in customer service, education, student support, or coaching/mentoring programs (experience as a teacher, particularly at the high school level, is a plus)
3+ years of leadership experience, with a proven ability to manage and develop teams
strong communication and interpersonal skills to build relationships with both students and staff
a data-driven mindset with experience using metrics to track performance and guide decisions
a passion for coaching, mentoring, and helping others succeed

Job Responsibility

Ensure coaches are building strong, meaningful relationships with their students
Lead weekly team meetings and pipeline sessions to identify retention strategies and focus areas
Use data and KPIs like retention, attendance, and student NPS to track performance and ensure your team meets goals
Support coaches in addressing challenges and improving outcomes
Monitor and support your team’s daily activities, including calls, emails, and texts, to ensure effective and timely student engagement
Conduct call monitoring to provide feedback and help coaches improve their outreach and coaching skills
Manage a small caseload of students to stay connected with the coaching experience and provide direct support
Partner with leadership and other stakeholders to align on updates, initiatives, and organizational priorities
Act as a resource for your team, stepping in to manage escalated student concerns when needed
Use data insights to identify areas for growth, implement new initiatives, and continuously improve the student success program

What we offer

Medical, dental, and vision insurance
401(k) match
Fertility benefits via Carrot
Remote work schedule - Austin, TX based
Flexible Time Away + paid holidays
Opportunity to make an impact – you’ll be an integral player in bringing our vision to life
Equity grant

Fulltime

Data Governance Team Lead

Beacon Hill Technologies is seeking a detail-oriented Data GRC Team Lead for our...

Location

United States , Fort Lauderdale

Salary:

Not provided

Beacon Hill

Expiration Date

Until further notice

Requirements

Extensive experience in establishing and leading Data Governance programs from the ground up, including defining data ownership models, stewardship frameworks, and governance operating procedures
Deep expertise with Microsoft Fabric for modern data architecture, analytics integration, and governance enablement across data pipelines and business intelligence environments
Proficient in Microsoft Purview for enterprise-wide data cataloging, classification, lineage tracking, and policy enforcement to ensure compliance with institutional and regulatory standards
Proven background in higher education data ecosystems, understanding the unique governance, compliance, and reporting challenges of academic institutions
Hands-on experience with Ellucian Banner ERP, including data model comprehension, integration with institutional data lakes, and implementation of governance controls for student, HR, and financial data
Demonstrated success in building data governance foundations, including charter creation, stakeholder alignment, data stewardship councils, and data quality monitoring frameworks
Skilled in developing and executing Data Governance Roadmaps that align institutional goals with regulatory compliance, data security, and operational efficiency
Strong leadership and cross-functional collaboration skills, guiding teams across IT, Institutional Research, and Academic Affairs to establish data accountability and transparency
Experienced in implementing Data Risk & Compliance (GRC) frameworks, ensuring alignment with institutional policies, privacy regulations (FERPA, GDPR), and information security standards
Adept at change management and communication, promoting a culture of data literacy, ownership, and responsible data use throughout the organization

Job Responsibility

Establishing and overseeing the institution's data governance, risk, and compliance framework to ensure data integrity, security, and strategic value
Leading the implementation of Microsoft Fabric and Microsoft Purview solutions to strengthen enterprise data management and governance capabilities
Partnering closely with leadership and cross-functional stakeholders across IT, Institutional Research, and Academic Affairs to develop policies, standards, and processes that support ethical data and AI governance

Fulltime

Student Advisor Team Leader- Mandarin Speaking

As Student Advisor Team Leader, you will be fully responsible for leading the Bl...

Location

United Kingdom , London

Salary:

38000.00 - 45000.00 GBP / Year

Blue Education

Expiration Date

Until further notice

Requirements

Bachelor's degree or above
majors in Education, Psychology, International Relations Management, or related fields are preferred
Minimum 5 years of experience in education services or client management, including at least 2 years of team management experience
Strong understanding of international education systems and top university application processes, including school selection, personal statements, interviews, and visa applications
Excellent client service mindset with the ability to manage expectations of high-end clients and deliver high-quality service
Outstanding communication and collaboration skills, with the ability to efficiently drive cross-team coordination
Proficient in CRM systems and capable of using data analysis to optimize service processes
Comfortable working in a bilingual environment with fluent spoken English

Job Responsibility

Supervise and manage the full student service cycle, including academic planning, application preparation, personal statement guidance, progress tracking, and visa support
Lead the overall management of Student Advisor team, including recruitment, training, motivation, and performance evaluation
Continuously improve service processes by regularly collecting client feedback and deeply analysing customer needs
Deeply participate in high-end client application strategy development, including university selection planning, personal statement direction, and background enhancement advice
Maintain regular communication with clients, provide application progress reports, and promptly resolve any concerns or challenges
Regularly analyse service data such as client satisfaction, successful cases, and application progress to optimize team performance
Work closely with academic and marketing teams to drive efficient cross-functional collaboration

What we offer

Highly competitive salary and benefits package
Opportunities for holistic career development with continuous growth and self-development
An international team environment with a collaborative and dynamic working culture
Work visa sponsorship available for the UK-based role

Fulltime

Aso6 Student Fees & Projects Lead

ASO6 Project Team Lead - Student Fees Tertiary Education Sector, Student Fees T...

Location

Australia , Adelaide

Salary:

65.00 - 69.00 AUD / Hour

Randstad

Expiration Date

July 15, 2026

Requirements

team leader, staff management, staff development, coaching, mentoring, motivating, customer-service centred, education sector, supervision, performance management, student fees, payment processing
5 years
Vocational/Professional Qualification

Job Responsibility

Lead and Mentor: Plan, manage, and monitor the day-to-day operations of the Student Fee Lead Team, focusing on staff performance, development, and building team capability through proactive training and succession planning
Drive Projects: Develop and coordinate initiatives that resolve service delivery issues and implement continuous improvements to student fee operations and payment systems
Engage Stakeholders: Act as a key liaison across Business Operations, ICT, and Educational units, fostering trust and cooperation to manage complex enquiries and provide expert guidance
Process Excellence: Monitor the effectiveness of billing practices and create comprehensive resources to guide staff in the application of updated fee-related processes
Strategic Reporting: Undertake complex research and analysis to prepare evidence-based reports and recommendations that inform senior management decision-making

Fulltime

!

Business Change Manager

At Unite Students our aim is to create a Home for Success for our students, usin...

Location

United Kingdom , Bristol

Salary:

Not provided

Unite Students

Expiration Date

Until further notice

Requirements

Ideally experience in technology led/enabled change (e.g. Salesforce, Oracle Fusion, etc.)
Deep expertise in one or more Change Management topics, with good overall experience
Ideally should have Change Management certification (e.g. Prosci)
Ability to understand and empathize with individuals and teams affected by the change
Understanding of project management principles to integrate change management into project plans
Experience and love of coaching more junior team members
Sensitivity to cultural differences in teams
Very good stakeholder management skills
Excellent listening skills and an ability to empathise
Ability to influence others to move towards a common goal

Job Responsibility

Responsible for supporting and in some cases leading the change workstream across multiple complex projects
Be a model of the mindset, behaviour and cultural change required and passionately advocate the benefits of Change Management across Unite
Work with the Change Management Lead to develop the Unite Students Change Strategy and plans to support the business objectives and change initiatives
Work with the Change Management Lead to establish change management methodologies, define the change toolkit, templates and ways of working to consistently deliver change initiatives across Unite
Work with the Change Management Lead to ensure that prioritised change activities are fully aligned to the business goals and objectives and have clearly define outcomes
Leveraging your experience and established change management methodologies and tools to consistently deliver change initiatives across Unite
Work with Project Managers to create and integrate change plans in support of projects taking into account the impact on people, processes, and systems
Develop comprehensive communication plans at a Programme and a Project level
Identify and engage with key stakeholders affected by the change
Conduct detailed Change Impact Assessments on how the change will impact different aspects of the organisation

What we offer

A discretionary annual bonus
25 days' paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!

Health Affairs Advisor

This position is a key part of the Health Affairs function within the Corporate ...

Location

South Korea , Seoul

Salary:

Not provided

Mars

Expiration Date

Until further notice

Requirements

DVM degree is required
3+ years’ experience in a Scientific Communication or Marketing function in veterinary industry / Animal Health / Human Health & Nutrition Scientific role in an international context
Experience of technical, scientific and nutrition issues in a business context
Deep knowledge of veterinary science and animal nutrition (DVM), with a talent for translating complex science into clear, engaging content
Strong project management skills with the ability to lead initiatives from start to finish
Proven experience developing and delivering educational content across both digital and offline channels
Hands-on experience with digital learning platforms (LMS) or similar online educational initiatives
Excellent communication and presentation skills, with fluency in both English and Korean

Job Responsibility

Drive the successful launch and management of the local digital learning platform in collaboration with Regional Digital Technology team
Develop and execute a robust content strategy
Adapt global educational content to ensure relevance and effectiveness in the Korean market
Create new, tailored local educational resources for veterinarians, vet technicians, veterinary students, and pet professionals
Design and deliver comprehensive product and nutrition training programs for internal Associates and Sales Representatives to enhance their expertise
Partner with HR to foster and embed deep nutritional expertise across the organization, making it a core company-wide capability
Develop and deliver educational programs for customers and partners through a variety of formats, including both online and offline channels
Serve as the scientific partner to review and evaluate communication and marketing materials from a health, disease, and nutrition perspective
Actively contribute to cross-functional teams, ensuring scientific accuracy is upheld in all marketing, educational, and training materials

What we offer

Work with diverse and talented Associates, all guided by the Five Principles
Join a purpose driven company, where we’re striving to build the world we want tomorrow, today
A strong focus on learning and development support from day one, including access to our in-house Mars University
An industry competitive salary and benefits package, including company bonus

Fulltime

Operations Manager - Midlands & West

Join Our Team as an Operations Manager around the Midlands & West: Shaping Excep...

Location

United Kingdom , Birmingham

Salary:

52000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven leadership experience in a similar role
Strong communication and interpersonal skills
Demonstrated success in managing KPIs and driving positive outcomes
A commitment to diversity, equity, and inclusion
Knowledge of facilities management, health and safety, and compliance

Job Responsibility

Lead and inspire a team of General Managers across a designated area
Manage performance through effective leadership, fostering accountability and ownership
Communicate clearly and transparently, ensuring a culture of open dialogue
Drive a customer-centric approach, influencing sales performance and satisfaction
Oversee health and safety standards, compliance, and day-to-day operational processes
Proactively lead initiatives for continuous improvement and team development

What we offer

Generous holiday package: 25 days, plus bank holidays
Car Allowance
Bonus Scheme
Enhanced family leave packages
Exclusive retail discounts
Birthday day off
Car leasing scheme
Cycle-to-work scheme
2 charity days per year
Life insurance

Fulltime

Manager Of School Partnerships & Support (Elementary)

Children's Literacy Initiative is seeking skilled coaches with successful experi...

Location

United States , Bradenton

Salary:

400.00 USD / Hour

Children's Literacy Initiative

Expiration Date

Until further notice

Requirements

5+ years of instructional leadership experience in Elementary School settings (K-5)
Demonstrated ability to coach and develop educators to improve instruction and student outcomes
Strong understanding of school systems, leadership decision-making, and change management
Deep expertise in language and literacy development and effective instructional practices
Experience designing and facilitating impactful professional development for teachers and leaders
Highly organized with strong project management and execution skills
Excellent communication and relationship-building skills
Master's degree required
Ability to travel (up to 25%)

Job Responsibility

Provide direct coaching to teachers and instructional leaders to strengthen educator practice and student outcomes
Design and facilitate professional learning experiences and targeted training aligned to evidence-based literacy practices
Support implementation of literacy frameworks, culturally responsive pedagogy, and data-driven instruction
Lead collaborative planning and reflection sessions to sustain professional growth across school teams
Identify and address barriers to instructional improvement, advancing equitable literacy outcomes
Cultivate strong relationships with school and district stakeholders, serving as a trusted thought partner on instructional priorities
Partner with leaders to design long-term, sustainable literacy improvement strategies grounded in culturally sustaining practices
Develop and execute coaching plans aligned with school and district strategic goals
Collaborate with internal teams to ensure aligned, high-quality service delivery across partnerships
Monitor implementation progress and partnership effectiveness, identifying milestones, success metrics, and areas for growth

Parttime

Select Country

Student Success Team Lead

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

Looking for more opportunities?

Student Success Team Lead

Student Success Team Lead

Data Governance Team Lead

Student Advisor Team Leader- Mandarin Speaking

Aso6 Student Fees & Projects Lead

Business Change Manager

Health Affairs Advisor

Operations Manager - Midlands & West

Manager Of School Partnerships & Support (Elementary)

Our AI answers in your language