Student Success Coordinator

• Implementing student initiatives that support student retention and success
• Ensuring students and their families have a smooth and successful transition experience into and through the University

• Basic knowledge of student development and resources to promote student success
• Working knowledge of Microsoft Office Suite programs, and information systems such as Banner or a comparable program used to edit communication documents, enter and manipulate data, and produce or generate reports
• Demonstrated skill in advising and counseling
• Strong interpersonal skills
• Strong verbal and written communication skills
• Demonstrated ability to interpret and explain complex rules and regulations and/or respond to routine inquiries regarding enrollment services functions such as admissions, registration or financial aid
• Demonstrated ability to build relationships
• Demonstrated ability in working with diverse student populations
• Ability to relate effectively with students, institutional personnel, and the public
• Ability to maintain confidentiality
• Demonstrated ability to conduct workshops, seminars, and training
• Master’s Degree in higher education, counseling, psychology, education, social work or relevant field. Bachelor’s degree with experience equivalent to a Master’s degree may be substituted
• Basic experience in counseling, advising or related field
• Basic experience in a higher education setting, working with student focused initiatives

Some preferred experience using Banner SIS or a comparable program and CRM