Student Success Advisor Job at Old Dominion University

Academic Success Advisor

We are looking for a new colleague to join our Student Success Team in Hamburg o...

Location

Germany , Hamburg

Salary:

Not provided

GUS Germany GmbH

Expiration Date

Until further notice

Requirements

Master’s degree required
Academic skills and student support in higher education or a similar environment such as schools/colleges or companies
Teaching methods and strategies appropriate for higher education and students with different modes of study from a diverse range of educational backgrounds and ages
Supporting students/adults with disabilities/health conditions preferably within an educational context
Good knowledge of equity, diversity, and inclusion principles and legislative requirements including confidentiality and data protection
Experience supporting the academic success of students with diverse learning needs through tailored advising and guidance, preferably in a higher education context
High level of communication, interpersonal, and presentation skills, including 1:1 and group work
Experience in generating and implementing innovative ideas and approaches to supporting students
Some experience in supporting students in at least one student need category: mental health, disabilities, learning differences, and cultural backgrounds
Excellent skills and best practices for research, academic integrity, critical thinking, problem-solving, stress management, testing strategies, online learning strategies & skill development strategies

Job Responsibility

Support student retention initiatives such as identifying and monitoring students at risk of non-progression or withdrawal using academic performance indicators, and engagement trends
Develop and implement Academic Improvement Plans (AIPs) in collaboration with students, service center and academics, ensuring measurable goals, structured follow-up, and clear accountability
Initiate and maintain proactive communication with retention-risk students to encourage engagement, persistence, and timely use of support services
Curate and coordinate a program of study and learning strategy workshops that complement existing academic writing and research support
Deliver individualized student support through scheduled appointments, helping students build confidence and develop effective study skills such as organization, planning, problem-solving, and time management
Manage and further develop the existing communication plan for the Student Success Centre activities and resources
Maintain and enhance digital learning and information resources that support student progression
Oversee communication across various channels (internal and external, including social media), ensuring alignment with institutional goals and visibility of support services
Providing case-specific psycho-social support regarding integration and personal and academic development in Germany
Coordinate, plan, and administer the Health and Wellbeing Micro-credential for students each semester

What we offer

30 days of vacation /5 working days per week
After successfully passing the probationary period, we offer subsidies for employees’ well-being through our health budget with preventive and aftercare services
Various online language courses and opportunities to participate in online collaboration courses
Numerous campus events from the fields of art, culture, business and science
Opportunity to develop and implement new ideas and concept

Parttime

Student Finance Advisor I

The role is responsible for promoting student success through accurate and respo...

Location

United States , Lisle

Salary:

Not provided

Adtalem Global Education

Expiration Date

Until further notice

Requirements

Bachelor's Degree Required
Outstanding customer service skills with 1+ years of customer service or related experience Required
1-year of experience in Higher Education Preferred
Experience with Student Financial Aid software application Preferred
Ability to work a variety of office hours, including evenings, weekends, and travel as needed
High level of interpersonal, communication, and problem-solving skills
Ability to work independently as well as function as part of a team
Must be a self-starter with the ability to prioritize effectively
PC skills in Microsoft Office, Internet applications, and database software
Eligible to obtain and maintain systems access to the NSLDS system (must not be in default of Title IV Federal aid)

Job Responsibility

Promote student success through accurate and responsive advisement in student finance and service-related areas
Provide support and advocacy as needed for students throughout the student lifecycle
Serve as primary point of contact for students within assigned portfolio
Support students with Financial Aid advising and awareness of overall financial literacy
Support new student intake process by working with admissions to answer incoming student questions, provide review of program and student costs, and outline funding options
Create and confirm accurate financial plan
Continuously review student accounts to advise on financial eligibility
Maintain student satisfaction through facilitation of inbound and outbound phone calls, emails, and SMS communication
Continuously evaluate financial plans throughout student lifecycle and make adjustments
Utilize systems and student data to confirm and track accurate enrollment, persistence, and graduation information

What we offer

Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
15 Days of Paid Vacation Days each Calendar Year
12 Paid Holidays + 2 floating holidays

Fulltime

Student Finance Advisor I

The role is responsible for promoting student success through accurate and respo...

Location

United States , Columbia

Salary:

Not provided

Adtalem Global Education

Expiration Date

Until further notice

Requirements

Bachelor's Degree Required
Outstanding customer service skills with 1+ years of customer service or related experience Required
1-year of experience in Higher Education Preferred
Experience with Student Financial Aid software application Preferred
Ability to work a variety of office hours, including evenings, weekends, and travel as needed
High level of interpersonal, communication, and problem-solving skills
Ability to work independently as well as function as part of a team
Must be a self-starter with the ability to prioritize effectively
PC skills in Microsoft Office, Internet applications, and database software
Eligible to obtain and maintain systems access to the NSLDS system (must not be in default of Title IV Federal aid)

Job Responsibility

Promote student success through accurate and responsive advisement in student finance and service-related areas
Provide support and advocacy as needed for students throughout the student lifecycle
Serve as a primary point of contact for the student(s) within their assigned portfolio
Support students with Financial Aid advising and awareness of overall financial literacy
Function as a role model for our TEACH values and fosters a culture of CARE
Supports the new student intake process by working with admissions to answer incoming student questions, provide a thorough review of program and student costs, and outline all possible options to fund their education
Create and confirm an accurate financial plan by establishing timeframes to complete any application process
Continuously reviews student accounts to advise students on their financial eligibility
Responsible for maintaining student satisfaction through facilitation of inbound and outbound phone calls, emails, and SMS communication
Using a high level of discretion and independent judgment continuously evaluates the financial plans throughout the student lifecycle and makes appropriate adjustments

What we offer

Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
15 Days of Paid Vacation Days each Calendar Year
12 Paid Holidays + 2 floating holidays

Fulltime

Senior Student Success & Retention Consultant

Senior Student Success & Retention Consultant. Objective: Design and operational...

Location

Salary:

Not provided

HurixDigital

Expiration Date

Until further notice

Requirements

Student Journey Expertise: Proven experience mapping onboarding, orientation, advising, and support touchpoints to identify friction points and design improvements
Early Alert Systems: Hands-on experience with EAB Navigate, Starfish, or Civitas — configuring risk thresholds, escalation paths, and intervention protocols
Advising Strategy: Ability to build advisor playbooks, define proactive outreach cadences, and design escalation/closure workflows
Equity-Centered Design: Familiarity with equity frameworks in higher ed to ensure interventions support underserved populations and meet equity standards
Change Enablement: Skilled at engaging advising teams, faculty, and student support staff to drive adoption
Experience: 10–15+ years in higher ed retention, student success consulting, or as a senior administrator (Dean of Student Success, VP of Enrollment, etc.)
Technical Fluency: Comfortable with analytics and student success platforms (EAB, Civitas, Salesforce Education Cloud)
Deliverable Orientation: Able to produce Student Success Blueprints, Early Alert Workflow Maps, and Communication Toolkits that are immediately implementable

Job Responsibility

Design and operationalize a student success framework for improving persistence, completion, and equity outcomes across campuses
Student Journey Mapping: Identify pain points in onboarding, orientation, and advising touchpoints
Early Alert System Design: Configure EAB Navigate/Starfish or Civitas predictive analytics, including risk thresholds and escalation SLAs
Advising Playbook: Define cadence for proactive advisor outreach (e.g., Week 2, Week 5, Week 8), communication templates, and case resolution process
Equity Impact Review: Ensure interventions work for underrepresented groups, which meet equity and inclusion standards

Part-time Education Advisor

UKEC is looking for dynamic and highly driven individuals who envision a fun & c...

Location

United Kingdom; Ireland , Manchester; Birmingham; Coventry; Liverpool; Dublin

Salary:

12.21 - 13.50 GBP; EUR / Hour

United Kingdom Education Centre

Expiration Date

Until further notice

Requirements

Have a university degree in any discipline
Have excellent written and verbal communication skills in both English and Mandarin
Have excellent sales skills
Have strong direct marketing skills
Have a strong sense of market knowledge
Be able to meet targets and deadlines and work well under pressure
Have excellent customer service and communication skills
Be responsible, mature, reliable, and honest
Be a committed team player but also be dependable enough to work individually with minimum supervision
Have a proven track record of meeting sales targets

Job Responsibility

Share responsibility for the recruitment of international students and actively assist the team to achieve
Proactively plan and execute recruitment and marketing activities (both online & offline) to promote our services and in turn help to achieve targets
Deal with student enquiries and provide professional consultation services to students
Liaise with universities and students to track students’ applications, arrange interviews, and field any general or specific enquiries as well as advocate on behalf of students
Visit students off-site for counselling and information sessions, distribute leaflets, take part in and off-site recruitment events such as education fairs, university interviews, open days and other relevant recruitment events
Be available for ad hoc and regular company training where necessary and be prepared to deliver information sessions at regular company meetings. Also be available for university information sessions and familiarisation trips
Maintain good communication with colleagues and keep the centre manager informed of application statuses or problems
From time-to-time undertake other relevant tasks as requested by the centre manager or the company

What we offer

uncapped commissions

Parttime

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