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Bayswater Education is a vibrant network of global educational centres dedicated for over 75 years to educating and inspiring people through a life-changing educational experience. We’re passionate about growing communities of global thinkers and explorers, at home and abroad – whatever their story. We set up Bayswater Education because we want young people from every walk of life to get a buzz from discovering new cultures, exploring new flavours, and learning what’s out there. We think of them as global spirits, like ourselves.
Job Responsibility:
Deliver a high-quality reception and student experience at all times
Scan, file, and maintain student documents
Assist in delivering new student orientations every Monday morning
Welcome and provide information to school guests, partners, agents, walk-ins, and trial students
Update and maintain student records in the CRM system
Process course changes in the CRM
Respond to new student leads via email and phone
Follow up on inquiries within required timelines
Manage Student Services administration, including: - Creating new enrollments - Managing payments - Processing extensions and program upgrades
Support student services by coordinating accommodation, assisting with student activities, and social media to drive engagement and visibility
Maintain receipts and accurate budget records with the Student Services Department
Support special projects assigned by the Line Manager or Centre Director
Complete other ad hoc duties as required to support school operations
Requirements:
Experience in an education or administrative setting
Post-secondary education in Education, Business Administration, or a related field
Highly adaptable and able to pivot as priorities change
Strong understanding of student services and front-desk operations