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The Student Services Coordinator (Outbound) manages day-to-day operations of outgoing exchange and study abroad program support services and conducts outgoing student advisement and program development on Georgia Southern's Statesboro & Savannah campuses. This position oversees study abroad and exchange student programs throughout the application, advising, departure, and returning processes, adhering to best practices.
Job Responsibility
Advise Students on Study Abroad Programs, provide individualized and group advising on program options, application procedures, and academic planning
Update website brochures and program information with the most current information
Cultivate marketing initiatives and projects for OGE by managing the department website, social media, and pursuing other campus-wide initiatives, as well as serve as the OGE liaison for University Communications and Marketing
Oversee application tracking, ensure documentation is complete, and coordinate student placements with partner institutions
Organize orientations and provide guidance on visas, travel logistics, cultural adjustment, and health and safety
Collaborate with faculty, campus offices, and international partners to support student participation and ensure smooth processes
Act as a point of contact for students abroad, assist with emergency protocols, and monitor global developments impacting travel
Help coordinate logistics for faculty-led and exchange programs, including travel, accommodations, and enrollment
Process payments for program-related expenses and submit accurate, timely expense reports in accordance with institutional policies
Present to campus and classrooms about Study Abroad/Exchange opportunities
Serve as the primary campus contact for exchange partner institutions and 3rd party providers
Requirements
Bachelor's degree
Three (3) or more years of related work experience
Nice to have
Knowledge of TerraDotta or other study abroad program management systems
Knowledge of Banner
Knowledge of J-1 exchange student and scholar regulations