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Student Service Specialist

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Legends Global

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Location:
United States

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Contract Type:
Not provided

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Salary:

15.00 USD / Hour

Job Description:

The Student Service Specialist will provide support to the Manager and Director of Membership Services by providing exceptional customer service to all ticket holders at the University of Miami. This person should be a self-motivated and positive professional. This position is responsible for assisting in customer service issues, renewing season ticket holder accounts and being a positive steward and representative of Legends and the University of Miami. This role is ideal for a current University of Miami student interested in customer service, ticketing and hospitality.

Job Responsibility:

  • Communicate with and assisting season ticket holders across all ticketed sports (Miami Hurricanes Football, Men’s Basketball, Women’s Basketball and Baseball)
  • Coordinate and execute service calls to current customers
  • Assist with service efforts on gamedays and special events
  • Effectively use Salesforce to accurately record all client interactions and feedback
  • Assist with administrative ticket functions
  • Assist with any special projects or duties as assigned by Director, Membership Service
  • Meet daily activity qualifications (calls answered/made, activities completed, etc.)

Requirements:

  • Current University of Miami student
  • Interest in sports management, fundraising, or event planning
  • Strong organizational and communication skills
  • Ability to work collaboratively in a fast-paced environment
  • Willingness to work evenings, weekends, and game days as needed

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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