This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Student Service Specialist will provide support to the Manager and Director of Membership Services by providing exceptional customer service to all ticket holders at the University of Miami. This person should be a self-motivated and positive professional. This position is responsible for assisting in customer service issues, renewing season ticket holder accounts and being a positive steward and representative of Legends and the University of Miami. This role is ideal for a current University of Miami student interested in customer service, ticketing and hospitality.
Job Responsibility:
Communicate with and assisting season ticket holders across all ticketed sports (Miami Hurricanes Football, Men’s Basketball, Women’s Basketball and Baseball)
Coordinate and execute service calls to current customers
Assist with service efforts on gamedays and special events
Effectively use Salesforce to accurately record all client interactions and feedback
Assist with administrative ticket functions
Assist with any special projects or duties as assigned by Director, Membership Service