Student Service Specialist Job at Legends Global

Specialist, Student Accounting

The Student Accounting Specialist supports the Financial Affairs division by man...

Location

United States , Richmond

Salary:

Not provided

Eastern Kentucky University

Expiration Date

Until further notice

Requirements

Bachelor's degree required
Two years of related work experience is required, preferably in higher education
Customer service preferred
Strong critical thinking and decision‑making skills are essential for interpreting and applying state and federal regulations, as well as for adhering to internal policies and procedures that protect university assets
The ability to establish priorities and manage timelines is also crucial for success in this position

Job Responsibility

Processes invoices for third-party partners, conducts account audits, manages the application of payments and adjustments to student and third-party accounts, consistently delivering excellent customer service to all involved parties
Responds to incoming phone calls, chats and emails regarding general office and student account inquiries while providing excellent customer service
Manages multiple recurring tasks, ranging from responding to bankruptcy notices to assessing miscellaneous account charges
Supports overall office operations by completing additional duties and special projects as assigned

Fulltime

Financial Aide Customer Service Specialist

We are looking for a customer-focused Financial Aide Customer Service specialist...

Location

United States , Houston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, call handling, or a student-facing support role
Ability to communicate complex information clearly and professionally to a broad audience
Familiarity with financial aid concepts, administrative processes, or regulated service environments is preferred
Strong attention to detail with the ability to maintain accurate records and documentation
Comfortable using a multi-line phone system and managing a high volume of incoming calls
Strong problem-solving skills and the ability to remain composed when handling escalated concerns
Ability to work collaboratively with internal teams while providing dependable follow-through on open issues

Job Responsibility

Respond to student and family inquiries by phone and other communication channels, using attentive listening and sound judgment to resolve concerns effectively
Explain financial aid options, eligibility guidelines, application steps, and important deadlines in a clear and approachable manner
Guide individuals through organizational policies and documentation requirements so they understand what is needed to complete the aid process
Keep current on federal, state, and institutional financial aid rules to ensure accurate information is shared at all times
Record conversations, outcomes, and follow-up actions thoroughly within internal tracking systems to maintain reliable case history
Work closely with financial aid staff to promote aligned messaging and a smooth service experience across the team
Identify sensitive or complicated matters and route them appropriately while maintaining accountability for timely follow-up
Manage multi-line phone activity efficiently while balancing service quality and response time

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Student Specialist Community Public Health Nurse - Health Visitor

Specialist Community Public Health Nurse (SCPHN) Student Health Visitor | Interv...

Location

United Kingdom , Sheffield

Salary:

32073.00 - 34592.00 GBP / Year

Sheffield Children's NHS Foundation Trust

Expiration Date

Until further notice

Requirements

Current NMC Registered Nurse (Adult, Child, Learning Disabilities, Mental Health) or Midwife
Evidence of continuous professional development and self-directed learning
120 credits at Level 6 (degree level) or equivalent
Experience of working effectively within a team
Experience of working without direct supervision and managing own workload
Experience of applying evidence based practice and use of research
IT skills
An understanding of Public Health and the role of the Health Visitor
An understanding of the current policies relating to Health Visiting
An understanding of equality, diversity, anti-discriminatory and anti-oppressive practice

Job Responsibility

Assess and identify health needs with individuals, families, and communities
Support and empower individuals, families and communities to improve their health
Deliver evidence-based care in a range of settings
Continuously evaluate and review health related care packages with service users and other professionals
Complete University-based learning as part of the Sheffield Hallam University SCPHN course
Complete practice-based learning to meet NMC standards for specialist practice
Build healthcare knowledge with a focus on disadvantaged and vulnerable communities
Develop skills to provide safe and transformational care within the 0-19 Service

What we offer

Generous annual leave and pension schemes
Health and wellbeing programmes
Exclusive discounts

Fulltime

Student Services Specialist

At American Career College, we share a passion for students and transforming hea...

Location

United States , Ontario

Salary:

23.59 - 31.84 USD / Hour

American Career College

Expiration Date

Until further notice

Requirements

Three to five years previous experience in student services
Knowledge of applicable databases and computer application systems to supply the most accurate information, reports and projections
Knowledge of state, federal and local laws/regulations relating to programs, governmental compliance and other regulatory standards such as Title IV, ABHES, BPPE, and other accreditation standards
High school graduate or equivalent required.

Job Responsibility

Coordinating all student services programs that include processes to ensure successful student entry to and exit from the college
Coordinating and managing student relations activities such as: student appreciation, retention, satisfaction strategies, and graduation ceremonies
Helping students and other departments ensure quality in all student services functions. Manage and issue student identification cards, interfaces with the Admissions, Education, Student Resource Center staff and other applicable campus leadership to accomplish retention goals
Conducting on-going student satisfaction review, makes recommendations on areas for improvement and program changes
and maintains current knowledge in the field of student relations/student services.

What we offer

medical
dental
vision
flexible spending accounts
401(k) match
paid time off
holidays
parental leave
tuition reimbursement
adoption assistance

Fulltime

Student Support Specialist

Reporting directly to the Senior Manager of Student Affairs, the Student Support...

Location

United States of America , Rochester

Salary:

24.91 - 34.87 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

Bachelor’s degree Required
3 years of relevant experience in a position which demonstrates the ability to work with minimum supervision
or equivalent combination of education and experience. Required
1-2 years’ experience with student affairs and/or department administration. Preferred
Demonstrated technology skills including experience overseeing online systems, managing content, and running data analytics. Preferred
Strong interpersonal, organizational, written and oral communication, and problem-solving skills are essential, as is the ability to work in a student-centered environment where sensitivity to issues of equity, diversity and inclusion are expected of all staff. Required
Practical knowledge and utilization of computer software tools particularly Microsoft Office, Outlook, Box, Zoom, and other systems. Required
Motivated and able to work in a team setting. Required
Maintains confidentiality – HIPAA, FERPA. Required

Job Responsibility

Facilitate smooth coordination between UR Scholars, hospital partners, and internal departments to enhance program success
Collaborate closely with URMC hospital partners to coordinate scheduling of mentoring sessions and job fairs for UR Scholars
Provide timely responses to Scholars’ questions and connect them with appropriate departments as needed
Serve as the primary point of contact for UR Scholars regarding loan agreements and loan repayment processes
Collect and maintain comprehensive data on UR Scholars, including, but not limited to, academic progress, loan status, and program milestones
Generate regular reports on UR Scholars’ status and program outcomes for appropriate stakeholders
Ensure data accuracy and confidentiality in accordance with institutional policies and regulations
Support continuous improvement of the UR Nursing Scholars program through feedback and process evaluation
Serve as the primary point of contact for all students enrolled in the Career Pathways Training (CPT) program, providing guidance, support, and program information
Liaise regularly with Workforce Investment Organizations (WIO) partners including 1199 SEIU, Finger Lakes Performing Provider System (FLPPS), and Caring Gene to confirm student participation in the program

Fulltime

Student Engagement Specialist

The Student Engagement Specialist position offers flexible scheduling, a fun atm...

Location

United States , Columbus

Salary:

13.50 USD / Hour

Legends Global

Expiration Date

Until further notice

Requirements

Ability to work a combination of evening and weekend shifts – Monday -Thursday 1:00-5:00 pm and 5:30-9:30 pm, Friday 1:00-5:00 pm, Sunday 12-4 pm & 4:30-8:30 pm
Times outside of these hours (daytime and early afternoon) are available as well on a case by case basis
Demonstrated capacity to manage relationships with colleagues, constituents, alumni, and current donors to deliver effective results, including the achievement of specific and measurable goals
Proven ability to exercise discretion at all times and able to keep confidential all data related to The Ohio State University and its alumni
Ability to provide own transportation to: University Square North 14 E. 15th Ave., Columbus, OH 43201 (right above Roots and Barrio on High St.)

Job Responsibility

Understand and implement strategic engagement opportunities through proactive and reactive outreach via telephone calls and other digital interactions with alumni, family, and friends to connect them back to The Ohio State University
Secure gifts and provide related stewardship and relationship building in conjunction with The Ohio State University Alumni Association
Work closely with the Manager of the Student Engagement Specialists and Student Supervisors to execute strategy and provide comprehensive support for broad-based fundraising, including annual solicitations and special projects for all fundraising
Develop and maintain a thorough working knowledge of the philanthropic priorities of the university to effectively present a case for support in order to secure donations
Take timely and strategic steps in developing connections and relationships with alumni, friends, and affiliates of the university through telephone calls and digital communication
Make effective use of the university's constituent database and other institutional resources to ensure appropriate management of donors, constituents, alumni, and volunteers in coordination with university objectives

What we offer

Competitive hourly pay starting at $13.50 per hour plus additional monetary bonus and raise opportunities throughout the school year
Referral Bonus available, dependent on the referred applicant successfully completing the interview and training process
Various daily, weekly, and monthly incentives and competitions with various prizes
Flexible work hours that are configured to work for current part-time or full-time students
Opportunity for leadership roles as a Student Supervisor
Professional Development Series: Speaker series highlighting various Ohio State and Legends leaders, as well as various leaders in different professional industries
Build your professional network on the job
Alumni Education: Build a greater understanding of each college at the University
Hear about Alumni career paths that were jumpstarted in the same position that the students are now in
Strategy: Improve your capabilities in both fundraising and communication competencies that drive the strategy of the Engagement Center and the mission of Legends to create solutions for partners

Parttime

Student Engagement Specialist

We are currently seeking students from the University of Nebraska who have an in...

Location

United States , Lincoln

Salary:

16.50 USD / Hour

Legends Global

Expiration Date

Until further notice

Requirements

Ability to work a combination of evening and weekend shifts
Demonstrated capacity to manage relationships with colleagues, constituents, alumni and current donors to deliver effective results, including the achievement of specific and measurable goals
Proven ability to exercise discretion at all times and able to keep confidential all data related to the University of Nebraska and its alumni
Ability to provide own transportation to: Wick Alumni Center
Currently enrolled at an accredited college or university – preferably the University of Nebraska
Proven interpersonal, organizational and communication skills including written and verbal
proven ability to present ideas clearly and concisely
Working knowledge of Microsoft Office and any related CRM experience

Job Responsibility

Understand and implement strategic engagement opportunities through proactive and reactive outreach via telephone calls and other digital interactions with alumni, family and friends to connect them back to the University of Nebraska
Secure gifts and provide related stewardship and relationship building in conjunction with the University of Nebraska Foundation
Work closely with the Director of the Engagement Center and student supervisors to execute strategy and provide comprehensive support for broad-based fundraising, including annual solicitations and special projects for all fundraising
Develop and maintain a thorough working knowledge of the philanthropic priorities of the university to effectively present a case for support in order to secure donations
Take timely and strategic steps in developing connections and relationships with alumni, friends and affiliates of the university through telephone calls and other digital communication outlets as well as direct mail
Make effective use of the university's constituent database and other institutional resources to ensure appropriate management of donors, constituents, alumni and volunteers in coordination with university objectives
Based off various triggers in the constituent’s journey, the students will identify relevant content/conversations to have based off their actions in the automated journey

What we offer

Opportunity for leadership roles as a Supervisor
Professional Development Series: Virtual speaker series highlighting various University of Nebraska and Legends leaders, as well as various leaders in different professional industries
Build your professional network on the job
Mentorship and training opportunities with Legends talent in relevant fields
Alumni Education: Build a greater understanding of each college at the University
Hear about Alumni career paths that were jumpstarted in the same position that the students are now in
Improve your capabilities in both fundraising and communication competencies that drive the strategy of the Engagement Center and the mission of Legends to create solutions for partners
Post-graduation full-time opportunities with Legends and the University of Nebraska Foundation
Collaborative, energetic, fun, competitive and career-focused environment
Various in-shift games, activities and incentives

Parttime

Student Engagement Specialist

We are currently seeking University of Wisconsin students with an interest in de...

Location

United States , Madison

Salary:

17.00 USD / Hour

Legends Global

Expiration Date

Until further notice

Requirements

Ability to work a combination of evening and weekend shifts
Demonstrated capacity to manage relationships with colleagues, constituents, alumni and current donors to deliver effective results, including the achievement of specific and measurable goals
Proven ability to exercise discretion at all times and able to keep confidential all data related to the University of Wisconsin and its alumni
Ability to provide own transportation to 701 State Street Wisconsin, Madison 53703
Currently enrolled at an accredited college or university – preferably the University of Wisconsin
Proven interpersonal, organizational and communication skills including written and verbal
proven ability to present ideas clearly and concisely
Working knowledge of Microsoft Office and any related CRM experience
Currently enrolled at the University of Wisconsin-Madison

Job Responsibility

Understand and implement strategic engagement opportunities through proactive and reactive outreach via telephone calls and other digital interactions with alumni, family and friends to connect them back to the University of Wisconsin
Secure gifts and provide related stewardship and relationship building in conjunction with the University of Wisconsin Foundation
Work closely with the Manager of the Student Engagement Specialists and floor managers to execute strategy and provide comprehensive support for broad-based fundraising, including annual solicitations and special projects for all fundraising
Develop and maintain a thorough working knowledge of the philanthropic priorities of the university to effectively present a case for support in order to secure donations
Take timely and strategic steps in developing connections and relationships with alumni, friends and affiliates of the university through telephone calls and digital communication
Make effective use of the university's constituent database and other institutional resources to ensure appropriate management of donors, constituents, alumni and volunteers in coordination with university objectives

What we offer

Competitive hourly pay starting at $17 per hour plus additional monetary bonuses and raise opportunities each semester
Referral Bonus available, dependent on the referred applicant successfully completing the interview and training process
Various daily, weekly, and monthly incentives and competitions with various prizes
Flexible work hours that are configured to work for current part-time or full-time students
Opportunity for leadership roles as a Floor Managers
Professional Development Series: Speaker series highlighting various University of Wisconsin and Legends leaders, as well as various leaders in different professional industries
Build your professional network on the job
Alumni Education: Build a greater understanding of each college at the University
Hear about Alumni career paths that were jumpstarted in the same position that the students are now in
Strategy: Improve your capabilities in both fundraising and communication competencies that drive the strategy of the Engagement Center and the mission of Legends to create solutions for partners

Parttime

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Student Service Specialist

Job Description

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