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We are seeking a proactive and customer-focused Student Recruitment Assistant to join our dynamic Student Recruitment and Widening Participation Team. This is an exciting opportunity for someone passionate about higher education, student experience, and outreach. You’ll play a vital role in supporting prospective students through their journey by providing advice, managing enquiries, and delivering key recruitment events. If you thrive in a busy, collaborative environment and have strong communication, organisation, and customer service skills, we’d love to hear from you.
Job Responsibility
Provide outstanding customer service across multiple channels (email, phone, live chat, social media) to prospective students
Support the delivery of recruitment events such as interviews, Open Days, and Offer Holder Days
Ensure accurate, up-to-date advice is given on courses, applications, and the admissions process
Collaborate with Admissions, Marketing, and academic colleagues to support conversion activities
Maintain data protection standards and contribute to continuous improvement in enquiry handling and applicant communications
Requirements
Proactive and customer-focused
strong communication, organisation, and customer service skills
ability to provide advice, manage enquiries, and deliver key recruitment events
What we offer
Competitive salary and excellent pension scheme
An impressive 32 days leave plus bank holidays, additional time off at Christmas and the opportunity to buy even more
Professional development - comprehensive package of training and development opportunities
A real sense of belonging here at Salford
MySalford online employee portal offering a wide range of lifestyle benefits and discounts
Wellbeing support - Employee Assistance Programme and counselling, sports and fitness facilities including discounted gym memberships
Be part of one of the UK's fastest growing universities