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HSBC

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Location:
China, Shanghai

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Category:
Banking

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Supports branch on greeting and identify customer's needs, providing excellent service and guiding customers to use digital channel, to provide assistance in queue management, branch merchandizing display and skillful making referral on bank products. Also supports outreach acquisition activities smoothly and successfully.

Job Responsibility:

  • Engage and discover customer needs on branch entry
  • Promote digital/CCSS solution
  • Make referral on bank products based on customer needs
  • Protect the Bank through vigilance against fraud
  • Support Acquisition on-site activities on logistics, customer engagement and leads obtain
  • Create an excellent first impression

Requirements:

  • Engage and discover customer needs on branch entry
  • Promote digital/CCSS solution to release teller/PRA/UB's service burden
  • Make referral on bank products based on customer needs
  • Protect the Bank through vigilance against fraud, Knowing your customer, adhering to regulations/policies and minimising operational risk
  • Support Acquisition on-site activities on logistics, customer engagement and leads obtain
  • Create an excellent first impression
  • Get well prepared on bank knowledge
  • Maintain HSBC internal control standards as well as Group Compliance Policy and operational risk control
What we offer:
  • Continuous professional development
  • Flexible working
  • Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
September 05, 2025

Expiration:
December 05, 2025

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:
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