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Student Life Assistant

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360 Resourcing Solutions

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Location:
United Kingdom , Ipswich

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Category:
Education

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Contract Type:
Not provided

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Salary:

23887.00 - 25249.00 GBP / Year
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Job Description:

The Student Life Assistants are the dynamic and welcoming first point of contact and public face of the University providing excellent frontline customer service to all visitors, prospective and current students, and staff. Through in-person and digital communications the team provide a wide range of information and guidance. Student Life Assistants will have excellent communication and interpersonal skills. They will deliver accurate, inclusive and timely information, advice, and guidance (IAG) on a wide range of topics in a way that reflects and respects the diverse needs of our student body and the wide range of visitors to the university.

Job Responsibility:

  • Dynamic and welcoming first point of contact and public face of the University
  • Provide excellent frontline customer service to all visitors, prospective and current students, and staff
  • Provide a wide range of information and guidance through in-person and digital communications

Requirements:

  • High level of accuracy and attention to detail
  • Ability to manage multiple tasks or activities at one time
  • Experience of dealing with a range of customers in a busy environment
  • Provide excellent customer service
  • Excellent communication and interpersonal skills
  • Deliver accurate, inclusive and timely information, advice, and guidance (IAG) on a wide range of topics
What we offer:
  • Generous annual leave entitlement of 25 days for Bands 1-4 and 30 days for Bands 5 and above, plus 8 bank holidays and any university closure days
  • Extra day of paid leave on your birthday, subject to qualifying/service conditions
  • Flexible working, including family friendly policies
  • Competitive workplace pension scheme (USS) – with an employer contribution rate of 14.5%, tax relief on contributions and life cover
  • Staff discounts at a number of local amenities in Ipswich
  • Discounted membership at Adastral Park Leisure and Sports
  • Access to a range of high-quality learning and development opportunities
  • Discounted rates for staff approved to study a UoS undergraduate or postgraduate course, subject to a set of criteria and conditions
  • Cycle to Work scheme
  • Electric vehicle salary sacrifice
  • Employee Assistance Programme (EAP)
  • Staff recognition annual awards

Additional Information:

Job Posted:
February 17, 2026

Expiration:
March 11, 2026

Employment Type:
Parttime
Work Type:
On-site work
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