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Student Life Administrator

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University of Wolverhampton

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Location:
United Kingdom , Wolverhampton

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Category:

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Contract Type:
Not provided

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Salary:

25949.00 - 26093.00 GBP / Year

Job Description:

You will be the first point of contact for disabled students and applicants, academic colleagues and support workers, providing information and assistance as relevant. The duties of the post include dealing with the teams within Student Life – Disability and Inclusion, Mental Health and Wellbeing, Support to Study and other teams within the University as required. You will undertake a range of administrative tasks, with the need to work across several different interconnected teams. You will be interacting with students, academics, support workers and other university staff and will support IT-based information management software, databases and website content management. The role involves being sensitive and responsive to different communication needs and responding calmly, professionally, and in a way that maintains confidentiality, to students and staff facing sometimes complex situations. There is also a marketing aspect to the role particularly in promoting Disability and Inclusion Services under 'Student Life' in Open Days and Events. This role is predominately based within the onsite office at our City campus (with ability to work at all University campuses), with agreement, some hybrid working can be undertaken. The Student Life Administrator will be supporting all teams within the Student Life Directorate.

Job Responsibility:

  • Be the first point of contact for disabled students and applicants, academic colleagues and support workers, providing information and assistance
  • Deal with the teams within Student Life – Disability and Inclusion, Mental Health and Wellbeing, Support to Study and other teams within the University as required
  • Undertake a range of administrative tasks, with the need to work across several different interconnected teams
  • Interact with students, academics, support workers and other university staff
  • Support IT-based information management software, databases and website content management
  • Be sensitive and responsive to different communication needs and responding calmly, professionally, and in a way that maintains confidentiality, to students and staff facing sometimes complex situations
  • Marketing aspect to the role particularly in promoting Disability and Inclusion Services under 'Student Life' in Open Days and Events
  • Support all teams within the Student Life Directorate

Requirements:

  • Familiarity of working from a student facing helpdesk will be advantageous
  • Ability to support IT-based information management software, databases and website content management
  • Must be sensitive and responsive to different communication needs
  • Must respond calmly, professionally, and in a way that maintains confidentiality
What we offer:
  • Standard Life Pension scheme – with employer contribution of up to 12% to the University's defined contribution scheme
  • Long Service Recognition – £200 gift voucher, certificate, and afternoon tea with Vice Chancellor for 25 & 40 years of service
  • Free Will Writing Service – Complimentary will drafting for employees and their partners
  • IT & Mobile Discounts – EE Perk (20% off for family & friends) & software discounts
  • Wellbeing and Mental Health Support – 24/7 access to EAP service, free counselling sessions, wellbeing support resources and Occupational Health Service
  • Gym memberships discounts – at our Walsall Campus and discounts at WV Active sites in Wolverhampton
  • Eyecare Support – Free eVoucher for eye tests and glasses contribution
  • Flu Vouchers – Free flu vaccinations for staff
  • Paycare Health Benefit Plan – Covers optical, dental, physiotherapy, and personal accident insurance
  • Chaplaincy & Prayer Rooms – Access to multi-faith chaplaincy services
  • Generous Annual Leave
  • Flexible & Agile Working – Flexible and Hybrid working arrangements
  • Free On-site Parking – available across campuses
  • Cycle Benefits Scheme – Save up to 42% on a bike & accessories via salary sacrifice
  • Tusker Electric Vehicle Scheme – Electric cars via salary sacrifice
  • Employee Discounts – Savings on groceries, fashion, and entertainment
  • Travel Discounts – Up to 10% off holidays through Sodexo Circles
  • Staff Network and Inclusion – Access to support networks and events with our LGBTQ+, Global Majority, Disability, and Women's networks
  • Library Access – Staff have access to books and resources at our onsite libraries
  • Staff Scholarship Scheme – Funding for part-time higher education, up to PhD level
  • Leadership and Management Development – Access to training opportunities to support you with advancing in your career

Additional Information:

Job Posted:
April 05, 2026

Expiration:
April 13, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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