This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
You will be the first point of contact for disabled students and applicants, academic colleagues and support workers, providing information and assistance as relevant. The duties of the post include dealing with the teams within Student Life – Disability and Inclusion, Mental Health and Wellbeing, Support to Study and other teams within the University as required. You will undertake a range of administrative tasks, with the need to work across several different interconnected teams. You will be interacting with students, academics, support workers and other university staff and will support IT-based information management software, databases and website content management. The role involves being sensitive and responsive to different communication needs and responding calmly, professionally, and in a way that maintains confidentiality, to students and staff facing sometimes complex situations. There is also a marketing aspect to the role particularly in promoting Disability and Inclusion Services under 'Student Life' in Open Days and Events. This role is predominately based within the onsite office at our City campus (with ability to work at all University campuses), with agreement, some hybrid working can be undertaken. The Student Life Administrator will be supporting all teams within the Student Life Directorate.
Job Responsibility:
Be the first point of contact for disabled students and applicants, academic colleagues and support workers, providing information and assistance
Deal with the teams within Student Life – Disability and Inclusion, Mental Health and Wellbeing, Support to Study and other teams within the University as required
Undertake a range of administrative tasks, with the need to work across several different interconnected teams
Interact with students, academics, support workers and other university staff
Support IT-based information management software, databases and website content management
Be sensitive and responsive to different communication needs and responding calmly, professionally, and in a way that maintains confidentiality, to students and staff facing sometimes complex situations
Marketing aspect to the role particularly in promoting Disability and Inclusion Services under 'Student Life' in Open Days and Events
Support all teams within the Student Life Directorate
Requirements:
Familiarity of working from a student facing helpdesk will be advantageous
Ability to support IT-based information management software, databases and website content management
Must be sensitive and responsive to different communication needs
Must respond calmly, professionally, and in a way that maintains confidentiality
What we offer:
Standard Life Pension scheme – with employer contribution of up to 12% to the University's defined contribution scheme
Long Service Recognition – £200 gift voucher, certificate, and afternoon tea with Vice Chancellor for 25 & 40 years of service
Free Will Writing Service – Complimentary will drafting for employees and their partners
IT & Mobile Discounts – EE Perk (20% off for family & friends) & software discounts
Wellbeing and Mental Health Support – 24/7 access to EAP service, free counselling sessions, wellbeing support resources and Occupational Health Service
Gym memberships discounts – at our Walsall Campus and discounts at WV Active sites in Wolverhampton
Eyecare Support – Free eVoucher for eye tests and glasses contribution
Flu Vouchers – Free flu vaccinations for staff
Paycare Health Benefit Plan – Covers optical, dental, physiotherapy, and personal accident insurance
Chaplaincy & Prayer Rooms – Access to multi-faith chaplaincy services
Generous Annual Leave
Flexible & Agile Working – Flexible and Hybrid working arrangements
Free On-site Parking – available across campuses
Cycle Benefits Scheme – Save up to 42% on a bike & accessories via salary sacrifice
Tusker Electric Vehicle Scheme – Electric cars via salary sacrifice
Employee Discounts – Savings on groceries, fashion, and entertainment
Travel Discounts – Up to 10% off holidays through Sodexo Circles
Staff Network and Inclusion – Access to support networks and events with our LGBTQ+, Global Majority, Disability, and Women's networks
Library Access – Staff have access to books and resources at our onsite libraries
Staff Scholarship Scheme – Funding for part-time higher education, up to PhD level
Leadership and Management Development – Access to training opportunities to support you with advancing in your career