Student Information Helpdesk Assistant Job at London School of Hygiene & Tropical Medicine (London)

Learning Resource Technician

Learning Resource Technicians (LRTs) are essential in providing technology suppo...

Location

United States , Loveland; Windsor

Salary:

19.26 USD / Hour

Aims Community College

Expiration Date

Until further notice

Requirements

Associate's degree in a relevant field (e.g., education, technology, communication) or an equivalent combination of education and/or work experience
Experience with basic computer hardware and software troubleshooting
Strong communication and interpersonal skills
Ability to handle confidential information
Flexibility to work various shifts and locations

Job Responsibility

Monitor and manage the Learning Commons Tech Desk
Assist with device check-out/check-in, and collection
Answer questions and resolve basic academic resource inquiries, referring to other departments as necessary
Perform various administrative tasks, such as password resets, account creation, and maintenance of library services and resources
Provide a consistent, welcoming presence for student technology and academic resource support questions and consultation through in-person, phone, email, and virtual communications
Monitor operations of the Learning Commons Tech Desk for all open hours including in person and virtual services, days, evenings, and/or weekends, including assisting with check-out/check-in of items, receiving and forwarding requests for materials
Provide technology assistance and help students with basic academic resource questions
Provide individual and group digital literacy assistance, including on-demand assistance and workshops
Create, maintain, and promote digital literacy materials
Assist students in navigating and utilizing instructional technologies and their student accounts

What we offer

Tuition waiver for employee on Aims courses
Access to the PERC (Aims gym) for employee & one guest
Aims Discount program
Free parking on all campuses
PERA employer
Additional supplemental benefits & retirement programs available

Parttime

Learning Resource Technician

Learning Resource Technicians (LRTs) are essential in providing technology suppo...

Location

United States , Fort Lupton

Salary:

19.26 USD / Hour

Aims Community College

Expiration Date

Until further notice

Requirements

Associate's degree in a relevant field (e.g., education, technology, communication) or an equivalent combination of education and/or work experience
Experience with basic computer hardware and software troubleshooting
Strong communication and interpersonal skills
Ability to handle confidential information
Flexibility to work various shifts and locations

Job Responsibility

Monitor and manage the Learning Commons Tech Desk
Assist with device check-out/check-in, and collection
Answer questions and resolve basic academic resource inquiries, referring to other departments as necessary
Perform various administrative tasks, such as password resets, account creation, and maintenance of library services and resources
Provide a consistent, welcoming presence for student technology and academic resource support questions and consultation through in-person, phone, email, and virtual communications
Monitor operations of the Learning Commons Tech Desk for all open hours including in person and virtual services, days, evenings, and/or weekends, including assisting with check-out/check-in of items, receiving and forwarding requests for materials
Provide technology assistance and help students with basic academic resource questions
Provide individual and group digital literacy assistance, including on-demand assistance and workshops
Create, maintain, and promote digital literacy materials
Assist students in navigating and utilizing instructional technologies and their student accounts

What we offer

Tuition waiver for employee on Aims courses
Access to the PERC (Aims gym) for employee & one guest
Aims Discount program
Free parking on all campuses
PERA employer (see www.copera.org for comprehensive benefits)
Additional supplemental benefits & retirement programs available

Parttime

Resident Services Assistant

Are you ready to make your mark on the vibrant world of student accommodation? A...

Location

United Kingdom , Southampton

Salary:

26667.52 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Exceptional customer service skills, always displaying a helpful and patient attitude
Experience using Microsoft Office software
Quick and efficient learning ability
Proficient in presenting information accurately, professionally, and appropriately
Experience prioritising workload to meet competing deadlines without close supervision
Team player with a flexible approach

Job Responsibility

Provide a warm and friendly meet and greet service, reception support, and help desk assistance
Contribute to various back-office functions, providing administrative support to the operations team and General Manager
Support open days, intake days, and departures
Assist students, visitors, and external contacts on a day-to-day basis
Handle customer and visitor inquiries via email, website, telephone, and in person, providing accurate and appropriate advice and information
Operate a professional helpdesk and telephone service, promptly and helpfully responding to student queries
Address and resolve any complaints that arise

What we offer

Generous holiday package of 25 days, plus bank holidays
Access to a range of exclusive retail discounts
Birthday day off
Cycle-to-work scheme
2 charity days per annum
Opportunity to work towards a nationally recognised qualification

Fulltime

Resident Services Assistant

Are you ready to make your mark on the vibrant world of student accommodation? A...

Location

United Kingdom , London

Salary:

12.82 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Exceptional customer service skills, always displaying a helpful and patient attitude
Experience using Microsoft Office software
Quick and efficient learning ability
Proficient in presenting information accurately, professionally, and appropriately
Experience prioritising workload to meet competing deadlines without close supervision
Team player with a flexible approach

Job Responsibility

Provide a warm and friendly meet and greet service, reception support, and help desk assistance
Contribute to various back-office functions, providing administrative support to the operations team and General Manager
Support open days, intake days, and departures
Assist students, visitors, and external contacts on a day-to-day basis
Handle customer and visitor inquiries via email, website, telephone, and in person, providing accurate and appropriate advice and information
Operate a professional helpdesk and telephone service, promptly and helpfully responding to student queries
Address and resolve any complaints that arise

What we offer

Generous holiday package of 25 days, plus bank holidays
Access to a range of exclusive retail discounts
Birthday day off
Cycle-to-work scheme
2 charity days per annum
Opportunity to work towards a nationally recognised qualification

Parttime

Senior Resident Services Assistant

Are you ready to make your mark on the vibrant world of student accommodation? A...

Location

United Kingdom , Chester

Salary:

16523.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Exceptional customer service skills, always displaying a helpful and patient attitude
Experience using Microsoft Office software
Quick and efficient learning ability
Proficient in presenting information accurately, professionally, and appropriately
Experience prioritising workload to meet competing deadlines without close supervision
Team player with a flexible approach

Job Responsibility

Provide a warm and friendly meet and greet service, reception support, and help desk assistance
Contribute to various back-office functions, providing administrative support to the operations team and General Manager
Support open days, intake days, and departures
Assist students, visitors, and external contacts on a day-to-day basis
Handle customer and visitor inquiries via email, website, telephone, and in person, providing accurate and appropriate advice and information
Operate a professional helpdesk and telephone service, promptly and helpfully responding to student queries
Address and resolve any complaints that arise

What we offer

Generous holiday package of 25 days, plus bank holidays (pro rated for part time colleagues)
Access to a range of exclusive retail discounts
Birthday day off
Cycle-to-work scheme
2 charity days per annum
Opportunity to work towards a nationally recognised qualification

Parttime

Resident Services Assistant

Are you ready to make your mark on the vibrant world of student accommodation? A...

Location

United Kingdom , Lancaster

Salary:

12.82 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Exceptional customer service skills, always displaying a helpful and patient attitude
Experience using Microsoft Office software
Quick and efficient learning ability
Proficient in presenting information accurately, professionally, and appropriately
Experience prioritising workload to meet competing deadlines without close supervision
Team player with a flexible approach

Job Responsibility

Provide a warm and friendly meet and greet service, reception support, and help desk assistance
Contribute to various back-office functions, providing administrative support to the operations team and General Manager
Support open days, intake days, and departures
Assist students, visitors, and external contacts on a day-to-day basis
Handle customer and visitor inquiries via email, website, telephone, and in person, providing accurate and appropriate advice and information
Operate a professional helpdesk and telephone service, promptly and helpfully responding to student queries
Address and resolve any complaints that arise

What we offer

Generous holiday package of 25 days, plus bank holidays (pro-rata for part time colleagues)
Access to a range of exclusive retail discounts
Birthday day off
Cycle-to-work scheme
2 charity days per annum
Opportunity to work towards a nationally recognised qualification

Parttime

Resident Services Assistant

Are you ready to make your mark on the vibrant world of student accommodation? A...

Location

United Kingdom , Birmingham

Salary:

26436.80 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Exceptional customer service skills, always displaying a helpful and patient attitude
Experience using Microsoft Office software
Quick and efficient learning ability
Proficient in presenting information accurately, professionally, and appropriately
Experience prioritising workload to meet competing deadlines without close supervision
Team player with a flexible approach

Job Responsibility

Provide a warm and friendly meet and greet service, reception support, and help desk assistance
Contribute to various back-office functions, providing administrative support to the operations team and General Manager
Support open days, intake days, and departures
Assist students, visitors, and external contacts on a day-to-day basis
Handle customer and visitor inquiries via email, website, telephone, and in person, providing accurate and appropriate advice and information
Operate a professional helpdesk and telephone service, promptly and helpfully responding to student queries
Address and resolve any complaints that arise

What we offer

Generous holiday package of 25 days, plus bank holidays
Access to a range of exclusive retail discounts
Birthday day off
Cycle-to-work scheme
2 charity days per annum
Opportunity to work towards a nationally recognised qualification

Fulltime

Resident Services Assistant

Are you ready to make your mark on the vibrant world of student accommodation? A...

Location

United Kingdom , Leeds

Salary:

26228.80 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Exceptional customer service skills, always displaying a helpful and patient attitude
Experience using Microsoft Office software
Quick and efficient learning ability
Proficient in presenting information accurately, professionally, and appropriately
Experience prioritising workload to meet competing deadlines without close supervision
Team player with a flexible approach

Job Responsibility

Provide a warm and friendly meet and greet service, reception support, and help desk assistance
Contribute to various back-office functions, providing administrative support to the operations team and General Manager
Support open days, intake days, and departures
Assist students, visitors, and external contacts on a day-to-day basis
Handle customer and visitor inquiries via email, website, telephone, and in person, providing accurate and appropriate advice and information
Operate a professional helpdesk and telephone service, promptly and helpfully responding to student queries
Address and resolve any complaints that arise

What we offer

Generous holiday package of 25 days, plus bank holidays
Access to a range of exclusive retail discounts
Birthday day off
Cycle-to-work scheme
2 charity days per annum
Opportunity to work towards a nationally recognised qualification

Fulltime

Student Information Helpdesk Assistant

London School of Hygiene & Tropical Medicine

Location:
United Kingdom , London

Category:
Education

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 01, 2026

Expiration:
March 16, 2026

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