Student Hub Advisor Jobs

GUS Germany GmbH

Location:
Germany, Berlin

Category:
Education

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Student Hub Advisor supports students during their Bachelor’s or Master's degree studies by providing them with needed advice and support to successfully complete their degree program. The UE Student Hub Centre is the heart of operational services and the main contact point for students' questions concerning study-related topics or support needs.

Job Responsibility:

Provide excellent and effective service to students in a timely manner
Respond to a wide variety of enquiries via different systems and in person
Organize student events & support student clubs to increase student engagement & sense of belonging
Outreach to students who have been identified by faculty or staff as being at risk of dropping out of UE and offer appropriate and relevant support to address their need(s). They will refer students to the relevant support based on their needs
Help identify the students’ issues or needs and refer them to the appropriate support service
Keep up-to-date information about support services on campus to be able to refer students to these supports as needed
Oversee & support peer mentor program, including helping to train student mentors
Share suggestions for improvements to the campus/learning environment with the responsible department
Other related duties

Requirements:

Excellent organizational skills
Strong conflict resolution skills
Excellent written and spoken languages skills in German and English
Ability to work in a fast-paced environment
Ability to work effectively in a multicultural environment
Excellent service skills
Demonstrated organizational experience in running events, such as welcome days or new student orientation
Demonstrated skills in the initiative in problem-solving and taking proactive action in addressing student problems
1-3 Years of Experience in the student services field or comparative field
Completion of a commercial apprenticeship
Demonstrated practical experience in service: ie hotel industry, customer-oriented administration and/or higher education

What we offer:

Opportunity to work with a great team in a dynamic and international environment
30 days of vacation /5 working days per week
After successfully passing the probationary period, we offer subsidies for employees’ well-being through our health budget with preventive and aftercare services
Various online language courses and opportunities to participate in online collaboration courses
Numerous campus events from the fields of art, culture, business and science
Opportunity to develop and implement new ideas and concept

Additional Information:

Job Posted:
December 09, 2025

Employment Type:

Fulltime

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Student Hub Advisor