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Student Hub Advisor

United Arab Emirates, Dubai · Job Posted January 06, 2026
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Job Description

The Student Hub Advisor supports students during their Bachelor’s or Master's degree studies by providing them with needed advice and support to successfully complete their degree program. The UE Student Hub Centre is the heart of operational services and the main contact point for students' questions concerning study-related topics or support needs.

Job Responsibility

  • Provide excellent and effective service to students in a timely manner
  • Respond to a wide variety of enquiries via different systems and in person
  • Organize student events & support student clubs to increase student engagement & sense of belonging
  • Outreach to students who have been identified by faculty or staff as being at risk of dropping out of UE and offer appropriate and relevant support to address their need(s). They will refer students to the relevant support based on their needs
  • Help identify the students’ issues or needs and refer them to the appropriate support service
  • Keep up-to-date information about support services on campus to be able to refer students to these supports as needed
  • Oversee & support peer mentor program, including helping to train student mentors
  • Share suggestions for improvements to the campus/learning environment with the responsible department
  • Other related duties

Requirements

  • Excellent organizational skills
  • Strong conflict resolution skills
  • Excellent written and spoken languages skills in English
  • Ability to work in a fast-paced environment
  • Ability to work effectively in a multicultural environment
  • Excellent service skills
  • Demonstrated organizational experience in running events, such as welcome days or new student orientation
  • Demonstrated skills in the initiative in problem-solving and taking proactive action in addressing student problems
  • 1-3 Years of Experience in the student services field or comparative field
  • Completion of a commercial apprenticeship
  • Demonstrated practical experience in service: ie hotel industry, customer-oriented administration and/or higher education

What we offer

  • Opportunity to work with a great team in a dynamic and international environment
  • 30 days of vacation /5 working days per week
  • After successfully passing the probationary period, we offer subsidies for employees’ well-being through our health budget with preventive and aftercare services
  • Various online language courses and opportunities to participate in online collaboration courses
  • Numerous campus events from the fields of art, culture, business and science
  • Opportunity to develop and implement new ideas and concept

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