CrawlJobs Logo

Student Finance Advisor

jobs.360resourcing.co.uk Logo

360 Resourcing Solutions

Location Icon

Location:
United Kingdom , Chichester

Category Icon
Category:
Customer Service

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

26238.00 - 26334.00 GBP / Year
Save Job
Save Icon
Apply Position

Job Description:

We have an exciting opportunity to join our team of Student Finance Advisors at our Chichester College campus. We are looking for a dynamic individual to be part of the team who deliver an outstanding service for staff, students, and our external partners. We are offering an interesting and rewarding experience within a varied, vibrant department and opportunities for you to develop your skills as part of a friendly and supportive team.

Job Responsibility:

  • Assessing student applications for the college bursaries - Learner Support Grant
  • providing outstanding customer service to applicants, schools, curriculum areas
  • working with colleagues across the Group to plan and implement processes to make sure students can access, understand, and manage non-repayable financial support

Requirements:

  • Assessing student applications for college bursaries
  • ensuring eligibility criteria is met
  • providing outstanding customer service to applicants, schools, and curriculum areas
  • working with colleagues across the Group to plan and implement processes
What we offer:
  • Local Government Pension Scheme – the Group contributes 15% of your actual pensionable pay
  • 25 days annual leave, increasing to 28 days in line with continuous service, plus bank holidays and college closure days over the Christmas period
  • opportunity to purchase up to 5 days additional leave
  • Discount schemes – including discounts on shopping, restaurants, travel and onsite facilities such as our gym and First Steps Childcare nurseries
  • Family friendly policies – including enhanced maternity, paternity and adoption pay
  • Continuous professional development opportunities – including development days, funded apprenticeships and access to a range of other courses and activities

Additional Information:

Job Posted:
May 03, 2026

Expiration:
May 18, 2026

Work Type:
On-site work
Icon
360 Resourcing Solutions - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Student Finance Advisor

Student Finance Advisor I

The role is responsible for promoting student success through accurate and respo...
Location
Location
United States , Lisle
Salary
Salary:
Not provided
adtalem.com Logo
Adtalem Global Education
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree Required
  • Outstanding customer service skills with 1+ years of customer service or related experience Required
  • 1-year of experience in Higher Education Preferred
  • Experience with Student Financial Aid software application Preferred
  • Ability to work a variety of office hours, including evenings, weekends, and travel as needed
  • High level of interpersonal, communication, and problem-solving skills
  • Ability to work independently as well as function as part of a team
  • Must be a self-starter with the ability to prioritize effectively
  • PC skills in Microsoft Office, Internet applications, and database software
  • Eligible to obtain and maintain systems access to the NSLDS system (must not be in default of Title IV Federal aid)
Job Responsibility
Job Responsibility
  • Promote student success through accurate and responsive advisement in student finance and service-related areas
  • Provide support and advocacy as needed for students throughout the student lifecycle
  • Serve as primary point of contact for students within assigned portfolio
  • Support students with Financial Aid advising and awareness of overall financial literacy
  • Support new student intake process by working with admissions to answer incoming student questions, provide review of program and student costs, and outline funding options
  • Create and confirm accurate financial plan
  • Continuously review student accounts to advise on financial eligibility
  • Maintain student satisfaction through facilitation of inbound and outbound phone calls, emails, and SMS communication
  • Continuously evaluate financial plans throughout student lifecycle and make adjustments
  • Utilize systems and student data to confirm and track accurate enrollment, persistence, and graduation information
What we offer
What we offer
  • Health, dental, vision, life and disability insurance
  • 401k Retirement Program + 6% employer match
  • 15 Days of Paid Vacation Days each Calendar Year
  • 12 Paid Holidays + 2 floating holidays
  • Fulltime
Read More
Arrow Right

Student Finance Advisor I

The role is responsible for promoting student success through accurate and respo...
Location
Location
United States , Columbia
Salary
Salary:
Not provided
adtalem.com Logo
Adtalem Global Education
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree Required
  • Outstanding customer service skills with 1+ years of customer service or related experience Required
  • 1-year of experience in Higher Education Preferred
  • Experience with Student Financial Aid software application Preferred
  • Ability to work a variety of office hours, including evenings, weekends, and travel as needed
  • High level of interpersonal, communication, and problem-solving skills
  • Ability to work independently as well as function as part of a team
  • Must be a self-starter with the ability to prioritize effectively
  • PC skills in Microsoft Office, Internet applications, and database software
  • Eligible to obtain and maintain systems access to the NSLDS system (must not be in default of Title IV Federal aid)
Job Responsibility
Job Responsibility
  • Promote student success through accurate and responsive advisement in student finance and service-related areas
  • Provide support and advocacy as needed for students throughout the student lifecycle
  • Serve as a primary point of contact for the student(s) within their assigned portfolio
  • Support students with Financial Aid advising and awareness of overall financial literacy
  • Function as a role model for our TEACH values and fosters a culture of CARE
  • Supports the new student intake process by working with admissions to answer incoming student questions, provide a thorough review of program and student costs, and outline all possible options to fund their education
  • Create and confirm an accurate financial plan by establishing timeframes to complete any application process
  • Continuously reviews student accounts to advise students on their financial eligibility
  • Responsible for maintaining student satisfaction through facilitation of inbound and outbound phone calls, emails, and SMS communication
  • Using a high level of discretion and independent judgment continuously evaluates the financial plans throughout the student lifecycle and makes appropriate adjustments
What we offer
What we offer
  • Health, dental, vision, life and disability insurance
  • 401k Retirement Program + 6% employer match
  • 15 Days of Paid Vacation Days each Calendar Year
  • 12 Paid Holidays + 2 floating holidays
  • Fulltime
Read More
Arrow Right

Student Finance Advisor I

The role is responsible for promoting student success through accurate and respo...
Location
Location
United States , Lisle
Salary
Salary:
20.00 - 23.00 USD / Hour
adtalem.com Logo
Adtalem Global Education
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree Required
  • Outstanding customer service skills with 1+ years of customer service or related experience Required
  • 1-year of experience in Higher Education Preferred
  • Experience with Student Financial Aid software application Preferred
  • Ability to work a variety of office hours, including evenings, weekends, and travel as needed
  • High level of interpersonal, communication, and problem-solving skills
  • Ability to work independently as well as function as part of a team
  • Must be a self-starter with the ability to prioritize effectively
  • PC skills in Microsoft Office, Internet applications, and database software
  • Eligible to obtain and maintain systems access to the NSLDS system (must not be in default of Title IV Federal aid)
Job Responsibility
Job Responsibility
  • Supports the new student intake process by working with admissions to answer incoming student questions, provide a thorough review of program and student costs, and outline all possible options to fund their education
  • Create and confirm an accurate financial plan by establishing timeframes to complete any application process to be financially prepared to start and stay in school. Continuously reviews student accounts to advise students on their financial eligibility
  • Responsible for maintaining student satisfaction through facilitation of inbound and outbound phone calls, emails, and SMS communication with students and internal stakeholders to Student Finance
  • Using a high level of discretion and independent judgment continuously evaluates the financial plans throughout the student lifecycle and makes appropriate adjustments to ensure successful student outcomes
  • Utilizes appropriate systems and student data to confirm and track accurate enrollment, persistence, and graduation information for assigned students
  • Accurately and thoroughly documents all interactions in the appropriate institutional systems
  • Analyzes student data to identify triggers, indicating a need for proactive outreach to understand challenges and successes better. Coaches students to explore alternatives to overcome barriers to persistence or graduation. Makes appropriate resource referrals when necessary
  • Collaborates with other departments and functional areas to deliver an optimal student experience from inquiry to graduation
  • Maintain a thorough understanding of all Title IV programs, policies, and procedures, including institutional and international, federal, and state regulations. Complies with applicable international, federal, and state laws
  • Identifies opportunities and solutions that improve current methods and actively participates in the change of a constantly evolving organization. Promote student self-service tools during advising sessions and new student orientation
What we offer
What we offer
  • Health, dental, vision, life and disability insurance
  • 401k Retirement Program + 6% employer match
  • 15 Days of Paid Vacation Days each Calendar Year
  • 12 Paid Holidays + 2 floating holidays
  • Fulltime
Read More
Arrow Right

Student Finance Advisor I

The role is responsible for promoting student success through accurate and respo...
Location
Location
United States , Lisle
Salary
Salary:
20.00 - 23.00 USD / Hour
adtalem.com Logo
Adtalem Global Education
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree Required
  • Outstanding customer service skills with 1+ years of customer service or related experience Required
  • 1-year of experience in Higher Education Preferred
  • Experience with Student Financial Aid software application Preferred
  • Ability to work a variety of office hours, including evenings, weekends, and travel as needed
  • High level of interpersonal, communication, and problem-solving skills
  • Ability to work independently as well as function as part of a team
  • Must be a self-starter with the ability to prioritize effectively
  • PC skills in Microsoft Office, Internet applications, and database software
  • Eligible to obtain and maintain systems access to the NSLDS system (must not be in default of Title IV Federal aid)
Job Responsibility
Job Responsibility
  • Promote student success through accurate and responsive advisement in student finance and service-related areas
  • Provide support and advocacy as needed for students throughout the student lifecycle
  • Serve as a primary point of contact for students within an assigned portfolio
  • Support students with Financial Aid advising and awareness of overall financial literacy
  • Support the new student intake process by working with admissions
  • Create and confirm an accurate financial plan
  • Maintain student satisfaction through facilitation of inbound and outbound phone calls, emails, and SMS communication
  • Continuously evaluate financial plans and make appropriate adjustments
  • Utilize appropriate systems and student data to confirm and track accurate enrollment, persistence, and graduation information
  • Accurately document all interactions
What we offer
What we offer
  • Health, dental, vision, life and disability insurance
  • 401k Retirement Program + 6% employer match
  • 15 Days of Paid Vacation Days each Calendar Year
  • 12 Paid Holidays + 2 floating holidays
  • Fulltime
Read More
Arrow Right

Financial Aid Representative

We are looking for a dedicated Financial Aid Representative to join our team in ...
Location
Location
United States , Chantilly
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years customer service experience
  • Strong experience in call center customer service or similar roles
  • Proficiency in Microsoft Outlook and Excel for effective communication and data management
  • Ability to handle multi-line phone systems and respond to inquiries efficiently
  • Accurate typing and data entry skills to maintain precise records
  • Excellent problem-solving abilities and critical thinking skills to address complex student needs
  • Capability to prioritize tasks and manage time effectively in a dynamic work setting
  • Adaptability to changing environments and willingness to innovate for better outcomes
  • Commitment to maintaining confidentiality and handling sensitive information with care
Job Responsibility
Job Responsibility
  • Respond to inbound calls and inquiries, identifying the needs of callers and providing tailored solutions aligned with organizational policies
  • Assist students in understanding financing options, payment methods, and university guidelines to address their concerns effectively
  • Collaborate with Financial Aid Advisors to support day-to-day activities and ensure timely assistance for students
  • Manage both inbound and outbound communication to maintain queue efficiency and proactively engage students
  • Operate within a team environment to uphold high-quality service standards, participate in team discussions, and provide constructive feedback
  • Document and update student information accurately while working closely with Financial Aid Advisors to ensure records are up to date
  • Identify trends and address root causes of common issues by working with the Financial Aid Support Team
  • Meet performance objectives related to call volume and other key metrics, ensuring consistent results
  • Process payments and ensure proper updates to student records in collaboration with Financial Aid Advisors
  • Maintain a strong understanding of university systems, policies, and federal regulations related to financial aid
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
  • Fulltime
Read More
Arrow Right
New

Fast Advisor

We are looking for a motivated and resourceful FAST Advisor to join our team in ...
Location
Location
United States , Chantilly
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in a call center or customer service environment, with a focus on delivering high-quality support
  • Proficiency in Microsoft Outlook, Excel, and typing for data entry tasks
  • Ability to operate a multi-line phone system efficiently and professionally
  • Strong knowledge of university systems, policies, and federal financial aid regulations
  • Exceptional problem-solving skills and the ability to think critically to develop personalized solutions
  • Capability to adapt quickly to a fast-paced, dynamic work environment while maintaining a positive attitude
  • Commitment to maintaining confidentiality and handling sensitive information with care
  • Strong interpersonal skills to foster positive relationships with students, staff, and leadership
Job Responsibility
Job Responsibility
  • Identify and address the needs of callers by providing effective solutions aligned with business processes and university guidelines
  • Guide students and learners through financing options, university policies, and payment methods to support their academic journey
  • Assist Financial Aid Advisors with daily activities to ensure the smooth operation of student support services
  • Handle both inbound and outbound communication to manage queue volumes and maintain service quality
  • Collaborate with colleagues and other departments to foster a supportive and high-performing team environment
  • Maintain accurate and up-to-date documentation in coordination with Financial Aid Advisors to assist the student population
  • Analyze patterns and root causes of issues in partnership with the Financial Aid Support Team to improve learner experiences
  • Meet performance goals related to inbound and outbound calls, ensuring timely and proactive engagement with students
  • Participate in collection campaigns by reaching out to current and former learners to address outstanding balances
  • Process payments, update records, and follow established procedures to maintain accuracy and compliance
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right

Financial Aid Advisor

We are looking for a dedicated Financial Aid Advisor to join our team in Chantil...
Location
Location
United States , Chantilly
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in customer service, preferably in a call center environment
  • Proficiency in Microsoft Outlook and Excel for efficient data management and communication
  • Strong typing and data entry skills with attention to accuracy and detail
  • Ability to effectively handle multi-line phone systems and manage high call volumes
  • Excellent problem-solving skills with a focus on delivering personalized solutions
  • Knowledge of financial aid processes and regulations is highly desirable
  • Capability to adapt quickly to a fast-paced and evolving work environment
  • Strong interpersonal skills to build trust and foster positive relationships with students and colleagues
Job Responsibility
Job Responsibility
  • Assess callers' needs and deliver tailored solutions in alignment with team processes and university policies
  • Guide students through financing options, university policies, and various payment methods to ensure clarity and satisfaction
  • Collaborate with Financial Aid Advisors to support daily operations and improve the student experience
  • Handle both outbound outreach and inbound inquiries to maintain efficient queue management
  • Work closely with team members, contributing to discussions, coaching sessions, and providing constructive feedback
  • Document and maintain accurate records in collaboration with Financial Aid Advisors to support learners effectively
  • Partner with the Financial Aid Support Team to identify trends and address underlying issues impacting students
  • Meet established call metrics and performance objectives, ensuring timely and quality interactions
  • Engage students through collection campaigns to encourage action on outstanding balances
  • Process payments and update student records accurately while adhering to procedural guidelines
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • Eligible to enroll in company 401(k) plan
  • Access to top jobs, competitive compensation and benefits, and free online training
Read More
Arrow Right

Student Advisor for Career Coaching Section

The Student Advisor is responsible for ensuring the best student experience for ...
Location
Location
United Kingdom , London
Salary
Salary:
30000.00 - 35000.00 GBP / Year
blueeducation.org Logo
Blue Education
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree or above (majors in Economics, Finance, Business, Education, or TESOL preferred)
  • Preferred candidates with hands-on experience independently applying for Investment Banking Spring Weeks or Summer Internships, familiar with Online Assessments and video interview processes, and experienced in sourcing and applying for relevant roles
  • Excellent written and verbal communication skills in English
  • Native proficiency in Mandarin
  • Strong passion for education and student development
  • Strong interpersonal and communication skills, with the ability to build and maintain effective relationships with both internal and external stakeholders
  • Highly organized, detail-oriented, and able to thrive in a fast-paced working environment
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Job Responsibility
Job Responsibility
  • Manage course scheduling based on each student's career plan and provide timely progress updates
  • Continuously optimize learning plans in line with tutoring progress and student feedback
  • Review and refine students' CVs, tailoring content to specific job requirements
  • Independently source job opportunities on relevant recruitment platforms and support students with applications
  • Coordinate online assessments, mock interviews, and scenario-based interview practices, delivering timely feedback
  • Provide regular progress reports and next-step planning updates to students and parents, incorporating their feedback
  • Communicate feedback efficiently and consistently with students, parents, and internal teams
  • Maintain strong relationships with existing clients and deliver high-quality customer service
  • Handle complaints and suggestions promptly and effectively
  • Conduct weekly progress reviews with team members to ensure students stay on track and adjust schedules based on mentor guidance
What we offer
What we offer
  • Monthly sales commission
  • Quarterly bonus based on performance
  • Fulltime
Read More
Arrow Right