Student Finance Advisor I Job at Adtalem Global Education (Lisle)

Student Finance Advisor I

The role is responsible for promoting student success through accurate and respo...

Location

United States , Lisle

Salary:

Not provided

Adtalem Global Education

Expiration Date

Until further notice

Requirements

Bachelor's Degree Required
Outstanding customer service skills with 1+ years of customer service or related experience Required
1-year of experience in Higher Education Preferred
Experience with Student Financial Aid software application Preferred
Ability to work a variety of office hours, including evenings, weekends, and travel as needed
High level of interpersonal, communication, and problem-solving skills
Ability to work independently as well as function as part of a team
Must be a self-starter with the ability to prioritize effectively
PC skills in Microsoft Office, Internet applications, and database software
Eligible to obtain and maintain systems access to the NSLDS system (must not be in default of Title IV Federal aid)

Job Responsibility

Promote student success through accurate and responsive advisement in student finance and service-related areas
Provide support and advocacy as needed for students throughout the student lifecycle
Serve as primary point of contact for students within assigned portfolio
Support students with Financial Aid advising and awareness of overall financial literacy
Support new student intake process by working with admissions to answer incoming student questions, provide review of program and student costs, and outline funding options
Create and confirm accurate financial plan
Continuously review student accounts to advise on financial eligibility
Maintain student satisfaction through facilitation of inbound and outbound phone calls, emails, and SMS communication
Continuously evaluate financial plans throughout student lifecycle and make adjustments
Utilize systems and student data to confirm and track accurate enrollment, persistence, and graduation information

What we offer

Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
15 Days of Paid Vacation Days each Calendar Year
12 Paid Holidays + 2 floating holidays

Fulltime

Student Finance Advisor I

The role is responsible for promoting student success through accurate and respo...

Location

United States , Columbia

Salary:

Not provided

Adtalem Global Education

Expiration Date

Until further notice

Requirements

Bachelor's Degree Required
Outstanding customer service skills with 1+ years of customer service or related experience Required
1-year of experience in Higher Education Preferred
Experience with Student Financial Aid software application Preferred
Ability to work a variety of office hours, including evenings, weekends, and travel as needed
High level of interpersonal, communication, and problem-solving skills
Ability to work independently as well as function as part of a team
Must be a self-starter with the ability to prioritize effectively
PC skills in Microsoft Office, Internet applications, and database software
Eligible to obtain and maintain systems access to the NSLDS system (must not be in default of Title IV Federal aid)

Job Responsibility

Promote student success through accurate and responsive advisement in student finance and service-related areas
Provide support and advocacy as needed for students throughout the student lifecycle
Serve as a primary point of contact for the student(s) within their assigned portfolio
Support students with Financial Aid advising and awareness of overall financial literacy
Function as a role model for our TEACH values and fosters a culture of CARE
Supports the new student intake process by working with admissions to answer incoming student questions, provide a thorough review of program and student costs, and outline all possible options to fund their education
Create and confirm an accurate financial plan by establishing timeframes to complete any application process
Continuously reviews student accounts to advise students on their financial eligibility
Responsible for maintaining student satisfaction through facilitation of inbound and outbound phone calls, emails, and SMS communication
Using a high level of discretion and independent judgment continuously evaluates the financial plans throughout the student lifecycle and makes appropriate adjustments

What we offer

Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
15 Days of Paid Vacation Days each Calendar Year
12 Paid Holidays + 2 floating holidays

Fulltime

Student Finance Advisor I

The role is responsible for promoting student success through accurate and respo...

Location

United States , Lisle

Salary:

20.00 - 23.00 USD / Hour

Adtalem Global Education

Expiration Date

Until further notice

Requirements

Bachelor's Degree Required
Outstanding customer service skills with 1+ years of customer service or related experience Required
1-year of experience in Higher Education Preferred
Experience with Student Financial Aid software application Preferred
Ability to work a variety of office hours, including evenings, weekends, and travel as needed
High level of interpersonal, communication, and problem-solving skills
Ability to work independently as well as function as part of a team
Must be a self-starter with the ability to prioritize effectively
PC skills in Microsoft Office, Internet applications, and database software
Eligible to obtain and maintain systems access to the NSLDS system (must not be in default of Title IV Federal aid)

Job Responsibility

Supports the new student intake process by working with admissions to answer incoming student questions, provide a thorough review of program and student costs, and outline all possible options to fund their education
Create and confirm an accurate financial plan by establishing timeframes to complete any application process to be financially prepared to start and stay in school. Continuously reviews student accounts to advise students on their financial eligibility
Responsible for maintaining student satisfaction through facilitation of inbound and outbound phone calls, emails, and SMS communication with students and internal stakeholders to Student Finance
Using a high level of discretion and independent judgment continuously evaluates the financial plans throughout the student lifecycle and makes appropriate adjustments to ensure successful student outcomes
Utilizes appropriate systems and student data to confirm and track accurate enrollment, persistence, and graduation information for assigned students
Accurately and thoroughly documents all interactions in the appropriate institutional systems
Analyzes student data to identify triggers, indicating a need for proactive outreach to understand challenges and successes better. Coaches students to explore alternatives to overcome barriers to persistence or graduation. Makes appropriate resource referrals when necessary
Collaborates with other departments and functional areas to deliver an optimal student experience from inquiry to graduation
Maintain a thorough understanding of all Title IV programs, policies, and procedures, including institutional and international, federal, and state regulations. Complies with applicable international, federal, and state laws
Identifies opportunities and solutions that improve current methods and actively participates in the change of a constantly evolving organization. Promote student self-service tools during advising sessions and new student orientation

What we offer

Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
15 Days of Paid Vacation Days each Calendar Year
12 Paid Holidays + 2 floating holidays

Fulltime

Financial Aid Representative

We are looking for a dedicated Financial Aid Representative to join our team in ...

Location

United States , Chantilly

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years customer service experience
Strong experience in call center customer service or similar roles
Proficiency in Microsoft Outlook and Excel for effective communication and data management
Ability to handle multi-line phone systems and respond to inquiries efficiently
Accurate typing and data entry skills to maintain precise records
Excellent problem-solving abilities and critical thinking skills to address complex student needs
Capability to prioritize tasks and manage time effectively in a dynamic work setting
Adaptability to changing environments and willingness to innovate for better outcomes
Commitment to maintaining confidentiality and handling sensitive information with care

Job Responsibility

Respond to inbound calls and inquiries, identifying the needs of callers and providing tailored solutions aligned with organizational policies
Assist students in understanding financing options, payment methods, and university guidelines to address their concerns effectively
Collaborate with Financial Aid Advisors to support day-to-day activities and ensure timely assistance for students
Manage both inbound and outbound communication to maintain queue efficiency and proactively engage students
Operate within a team environment to uphold high-quality service standards, participate in team discussions, and provide constructive feedback
Document and update student information accurately while working closely with Financial Aid Advisors to ensure records are up to date
Identify trends and address root causes of common issues by working with the Financial Aid Support Team
Meet performance objectives related to call volume and other key metrics, ensuring consistent results
Process payments and ensure proper updates to student records in collaboration with Financial Aid Advisors
Maintain a strong understanding of university systems, policies, and federal regulations related to financial aid

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Financial Aid Advisor

We are looking for a dedicated Financial Aid Advisor to join our team in Chantil...

Location

United States , Chantilly

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in customer service, preferably in a call center environment
Proficiency in Microsoft Outlook and Excel for efficient data management and communication
Strong typing and data entry skills with attention to accuracy and detail
Ability to effectively handle multi-line phone systems and manage high call volumes
Excellent problem-solving skills with a focus on delivering personalized solutions
Knowledge of financial aid processes and regulations is highly desirable
Capability to adapt quickly to a fast-paced and evolving work environment
Strong interpersonal skills to build trust and foster positive relationships with students and colleagues

Job Responsibility

Assess callers' needs and deliver tailored solutions in alignment with team processes and university policies
Guide students through financing options, university policies, and various payment methods to ensure clarity and satisfaction
Collaborate with Financial Aid Advisors to support daily operations and improve the student experience
Handle both outbound outreach and inbound inquiries to maintain efficient queue management
Work closely with team members, contributing to discussions, coaching sessions, and providing constructive feedback
Document and maintain accurate records in collaboration with Financial Aid Advisors to support learners effectively
Partner with the Financial Aid Support Team to identify trends and address underlying issues impacting students
Meet established call metrics and performance objectives, ensuring timely and quality interactions
Engage students through collection campaigns to encourage action on outstanding balances
Process payments and update student records accurately while adhering to procedural guidelines

What we offer

Medical, vision, dental, and life and disability insurance
Eligible to enroll in company 401(k) plan
Access to top jobs, competitive compensation and benefits, and free online training

Junior Accountant

Launch Your Career as a Graduate Accountant! If you're a graduate (or about to b...

Location

United Kingdom , London

Salary:

30000.00 - 35000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

A graduate (or final-year student) in Accounting, Finance, or a related field
A strong interest in building a career in accounting or finance
Eagerness to learn, grow, and take on new challenges
Great attention to detail and a proactive mindset
Comfortable using Microsoft Excel (experience with Xero is a bonus, not essential!)
A team player with strong communication skills

Job Responsibility

Support day-to-day accounting across multiple entities
Assist with maintaining financial records and reconciliations
Help prepare monthly and annual financial reports
Get involved in budgeting and forecasting processes
Learn how investment portfolios are managed
Track capital movements and performance
Work closely with brokers and investment managers
Assist with managing payments, invoices, and expenses
Support accounts payable and receivable processes
Gain exposure to modern tools like Xero and ApprovalMax

What we offer

Flexible hybrid working (work-life balance matters!)
Ongoing training, mentoring & career development
Clear progression opportunities as you grow
Supportive, friendly team culture
Regular socials and team events

Fulltime

Credit Control Advisor

We are seeking a diligent and proactive Credit Control Advisor to join our team,...

Location

India , Mumbai

Salary:

Not provided

Oxford International Education Group

Expiration Date

Until further notice

Requirements

Eligibility to live and work in India
Willingness to undergo a DBS check or overseas equivalent
Educated to a bachelor’s degree or master’s level or currently in Post Graduate level of studies from/at a reputed university
High level of accuracy and attention to detail in maintaining records and follow-ups
Basic understanding of credit control, debt recovery, and collection practices
Excellent communication, problem-solving, and organizational skills
Knowledge of admissions processes, compliance regulations, and student recruitment trends
Excellent verbal and written communication skills in English
Strong interpersonal skills with the ability to handle sensitive conversations with empathy and professionalism
Ability to work well under pressure in a fast-paced, target-driven, service-focused environment

Job Responsibility

Conduct courteous and professional outbound calls to students with overdue accounts to recover outstanding fees, clearly explaining account status, payment options, and consequences of non-payment
Negotiate and agree on feasible payment plans when required, ensuring timely follow-up on agreed terms
Follow up on overdue invoices and implement company collection procedures in line with established policies
Develop, monitor, and regularly review a credit control system in collaboration with Sales, Marketing, Finance, and Executive teams to reduce bad debts and improve recovery efficiency
Check consumer credit reports, assess applications, make approval or denial decisions, and communicate outcomes promptly to relevant personnel
Liaise with internal departments (University, Admissions, Student Support, Finance) to resolve disputes, discrepancies, or payment-related issues
Maintain accurate and detailed records of conversations, payment commitments, and follow up actions in the CRM or student database
Ensure all practices align with data protection laws, confidentiality requirements, and company policy standards
Establish and uphold credit policies that balance customer service best practices with the timely collection of fees
Support the preparation of regular reports highlighting outstanding debts, recovery progress, risk areas, and trends for management review

Fulltime

HR Manager – Design Hotels

You will work closely with the Director Human Resources – Business Partner on pu...

Location

Germany , Berlin

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Minimum 6–8 years of hands-on HR experience, with a strong focus on HR operations and payroll in an international environment
Proven experience managing multi-country payroll processes (Germany plus at least one of UK, USA, Singapore) in close collaboration with external payroll providers and Finance
Demonstrated people leadership experience, including leading and developing a small HR/Admin team and ensuring high service quality
Strong knowledge of German labor law and solid understanding of international HR compliance topics
High confidence working with HR systems and data, including reporting, audits, and process optimization
Advanced MS Excel skills and strong analytical capabilities
Ability to operate independently, set priorities, and make sound decisions in a fast-paced, operational environment
Strong stakeholder management skills, including close collaboration with Finance, IT, external advisors, and global teams
Mindset: operationally grounded, structured, hands-on, resilient, and service-oriented, while able to think end-to-end and improve processes sustainably
Personal qualities: empathetic, clear communicator, reliable, pragmatic, and calm under pressure

Job Responsibility

Manage and prepare preliminary monthly payroll for UK, USA, Singapore, and Germany, ensuring compliance with local laws and regulations
Communicate with external payroll providers in each country, ensuring accurate and timely information regarding employee compensation, benefits, and deductions
Review and verify payroll data, including tax compliance, benefits, pension contributions, and other deductions
Prepare and submit payroll reports to the finance department as per defined process
Resolve payroll discrepancies and stay updated on payroll legislation
Lead the end-to-end recruitment process, including creating job descriptions, sourcing candidates, conducting interviews, and making hiring recommendations
Collaborate with hiring managers to define job requirements and competencies
Manage the onboarding process, ensuring new hires are integrated into the company smoothly
Maintain and improve the employer brand through recruitment strategies and candidate experience
Act as the first point of contact for employee queries and concerns, providing guidance on employment policies, performance issues, and grievances

Fulltime

Student Finance Advisor I

Adtalem Global Education

Location:
United States , Lisle

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 10, 2026

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