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University of the Arts London Logo University of the Arts London · Education

Student Engagement Administrator

United Kingdom, London Employment contract 34436.00 - 41196.00 GBP / Year · Job Posted July 14, 2026
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Job Description

University of the Arts London (UAL) has an exciting opportunity for a customer-focused administrator to support the delivery of our Study Abroad and Preparation Programmes (SAPP). As part of our Academic Enterprise (AE), SAPP offers specialist education courses for the international market, including pre-degree courses and study abroad opportunities. As a Student Engagement Administrator, you will be responsible for administering the programmes attended by SAPP students.

Job Responsibility

  • Administering the SAPP application and enrolment process, providing advice, guidance and encouragement
  • Supporting marketing and conversion activities to increase enrolment
  • Liaising with students, course tutors and other key College/University contacts
  • Liasing with external international partners who support the recruitment of students for SAPP courses
  • Assisting with the organisation of events

Requirements

  • Hard-working individual with a strong customer focus
  • Previous experience of student or customer records administration and delivering student advice within an academic environment
  • Experience of international education (or experience of work within this field) is essential
  • Educated to degree level (or with relevant professional experience)
  • Strong IT skills, including a high-level of competency in MS Office
  • Capable of working independently and without direct supervision
  • Problem-solving skills
  • Excellent organisational, communication and interpersonal skills
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