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The Center for Student Accountability, Growth, and Education (SAGE) leads and manages the UC San Diego non-academic student conduct, and alternative resolution programs. SAGE collaborates with the undergraduate Colleges, residential areas, Student Life, graduate and professional schools, faculty and academic departments, Intercollegiate Athletics, and greater University community with regard to student conduct and student welfare matters. SAGE is responsible for the development, revision, and coordination of student conduct related policies, including the UC Policy on Student Conduct and Discipline, UC San Diego Student Conduct Procedures, Medical Amnesty Program, and University Alcohol Policy. SAGE facilitates ongoing comprehensive student conduct, and alternative resolution related training for staff, students, and faculty. Additionally, the office develops and maintains comprehensive statistical and narrative data regarding all aspects of the key processes and procedures and engages in regular assessment of student conduct departmental processes.
Job Responsibility:
Coordinates and manages key aspects of departmental programs
Serves as a University Student Conduct Officer to process, investigate, and resolve non-academic student conduct cases, residential life community contacts, and student compliance incidents for individual Students and Registered Student Organizations
Serves as Alternative Resolution Facilitator to manage and resolve sensitive and complex interpersonal issues lending to a restorative resolution
Provides consultation, advice, and assistance to students, staff, and faculty about student-related policies, procedures, and guidance
Develops and facilitates trainings, workshops, and outreach events about departmental programs
May manage and coordinate Student Conduct Reviews and Title IX Hearings
May manage and process sanction reduction requests and appeals for non-academic and Title IX cases
Provides consultation, advice, and assistance to students, staff, and faculty about policies, procedures, and guidance, specifically around Title IX issues
Coordinate sanction programs for the department as time allows
Requirements:
Demonstrated experience in planning, organizing, and delivering workshops and training sessions
proficient public speaking and presentation skills
Proficient experience and understanding of student learning outcomes assessment
Proficient understanding of the developmental and educational context in which the student conduct process is administered and managed
Knowledge of advising and counseling techniques
Proficient utilizing student conduct databases, student information systems, and Microsoft Office applications
Knowledge of common University-specific computer application programs
Proficient knowledge and awareness of the interrelationship of student conduct policy and governmental laws with student development
Understanding of University rules and regulations
Ability to follow University policies, federal and state regulations, and case law related to student conduct and student compliance, including FERPA, Clery Act and Title IX
Knowledge of University processes and procedures
Interpersonal skills
Superb interpersonal skills to successfully interact with a variety of people and offices, at all levels of the university community
Skills in service orientation, active listening, critical thinking
Ability to maintain composure, diffuse client anger and anxiety with tact and diplomacy, and be able to follow up consistently on all assignments and pending matters
Abilities in problem identification, reasoning
Excellent organizational abilities, project management skills, and analytical and problem-solving skills, including synthesis of information, consideration of alternatives, ability to prioritize and decide among alternative actions, based on partial information
Possess skill to independently interpret and follow written policies and protocols when resolving issues
Ability to multi-task, verbal communication, written communication and organization skills
Demonstrated experience organizing and prioritizing job functions to meet deadlines and ensure smooth and timely workflow
Ability to anticipate problems in work assignment areas, and identify and implement appropriate solutions
Superb ability to exercise political acumen and maintain strict confidentiality and an understanding of the importance of protecting the privacy of records and correspondence
Skilled in promoting positive working relationships with constituents and ability to independently use sound judgment and discretion when interacting with individuals from the campus and the community
Nice to have:
Knowledge of University processes and procedures
Familiarity with UC San Diego administrative structure, college system, student services, residential life, and academic programs
Strong understanding of Office of Student Conduct mission and UC San Diego Principles of Community as well as long and short-range goals and objectives