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Student Coach

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Royal Holloway University of London

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Location:
United Kingdom , Egham

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Category:
Education

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Contract Type:
Employment contract

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Salary:

41374.00 - 48639.00 GBP / Year
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Job Description:

Royal Holloway Business School is recruiting a full‑time Student Success Coach to play a central role in supporting students throughout their academic journey. The role holder will identify and work proactively with students who need additional support and those who may be at risk of leaving the University. A major emphasis of the position is in helping students adjust to university life while strengthening overall retention and progression.

Job Responsibility:

  • Support students throughout their academic journey
  • Identify and work proactively with students who need additional support and those who may be at risk of leaving the University
  • Help students adjust to university life while strengthening overall retention and progression
  • Work closely with students through regular one‑to‑one meetings to understand their needs
  • Collaborate with academic staff—including personal tutors, senior tutors and module leaders—to ensure students receive consistent, joined‑up support
  • Connect students with the University’s specialist services, ensuring they benefit from a holistic, wraparound support network
  • Track engagement, maintain ongoing communication, and help enhance students’ confidence, independence and sense of belonging within the Royal Holloway community

Requirements:

  • Experience offering advice or guidance within a Further or Higher Education setting
  • Demonstrate empathy, patience and genuine care in their approach
  • Significant experience of communicating with students and stakeholders
  • Experience of using reporting tools, manipulating data and analysing large data sets to identify trends
What we offer:
  • Generous annual leave entitlement
  • Training and Development opportunities
  • Pension Scheme with generous employer contribution
  • Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing
  • Free parking

Additional Information:

Job Posted:
January 15, 2026

Expiration:
February 09, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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