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The Student Assistant in Revenue Operations (Credits & Rebills) will be responsible for managing billing adjustments, credit processing, and rebilling activities to ensure accurate revenue capture and customer invoicing. The role supports the integrity of the Order-to-Cash process by resolving billing discrepancies, coordinating cross-functional corrections, and improving revenue accuracy. This position collaborates closely with Finance, Sales and Customer Success to resolve invoice issues efficiently while maintaining compliance with internal policies and revenue recognition standards.
Job Responsibility:
Review and process customer credit requests and billing adjustments
Execute credit and rebill transactions to correct pricing, quantity, contractual, or invoicing errors
Ensure all adjustments are properly approved, documented, and compliant with internal policies
Investigate invoice discrepancies and customer disputes
Analyze root causes of recurring billing issues and propose improvements
Work closely with Sales, Customer Success, Finance to resolve billing issues
Support internal stakeholders in understanding billing corrections and revenue impacts
Monitor credit and rebill trends and identify patterns or operational risks
Provide reports and insights to improve billing accuracy and revenue integrity
Contribute to improvements in the Order-to-Cash process
Ensure credit and rebill activities follow internal controls, financial policies, and audit requirements
Support month-end close activities related to billing adjustments
Requirements:
Currently enrolled as a student in Finance, Accounting or a related bachelor's or master's degree
Experience in billing, revenue operations, accounting or order-to-cash processes will be a plus
Strong analytical and problem-solving skills
High attention to detail and ability to manage multiple requests
Fluency in (written and spoken) English
Fluency in one of the following languages is a plus: Swedish, Norwegian, Danish, Finnish
Nice to have:
Experience in billing, revenue operations, accounting or order-to-cash processes will be a plus
Fluency in one of the following languages is a plus: Swedish, Norwegian, Danish, Finnish
What we offer:
hybrid work to support work-life balance
health and insurance plans (may differ per country/office)