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GO-Pen ApS is a Danish medical device startup company that's revolutionizing the way people access affordable and safe medical devices. We are dedicated to developing innovative and affordable solutions that can benefit everyone - from low-income communities to the middle class. Our first product is for diabetes, where we have developed an affordable insulin pen. The product is FDA 510(k) cleared and CE marked. GO-Pen ApS was founded in 2019 by Ole and Michael who both have +20 years’ experience from the MedTech and pharmaceutical industry. We are a lean and passionate team with a strong network, contracting and working with the best in the industry. We value diversity – in backgrounds and experiences. We are developing medical devices intended to reach people of all backgrounds and identities from around the world. We hope to build a team that reflects that diversity.
Job Responsibility
Daily maintenance of the Quality Management System (QMS)
Coordination of engineering changes and non-conformities, handling CAPAs
Handling customer complaints and post market surveillance
Participating in quality meetings
Assisting and participating in internal audits, over time leading the internal audits
Preparation for management reviews
Supporting the team to ensure that global sustainability impact aspirations are met
Update and review of the SOPs
Training of GO-Pen employees in the QMS
Writing technical file documents
Regulatory file preparation of regulatory documents for various markets, including but not limited to USA, Europe, Mexico, South Africa, etc.
Management and collaboration of consultants assisting in market-specific regulatory submissions
Lead person responsible during visits from regulatory authorities
PRRC (Person Responsible for Regulatory Compliance) including: the conformity of the devices is appropriately checked, in accordance with the quality management system under which the devices are manufactured, before a device is released
the technical documentation and the EU declaration of conformity are drawn up and kept up-to-date
the post-market surveillance activities are implemented and maintained
Vigilance reporting including trend reporting, incident reporting, communication with National Authorities and Notified Body follow ups
Requirements
At least 1 year remaining in a Master’s degree in pharmaceutical sciences or healthcare area
Structured and detail-oriented approach. A strong attention to detail is required for this role
Excellent communication, motivation, and interpersonal skills, with the ability to be persistent if needed
Strong organizational skills, with the ability to manage multiple tasks and priorities effectively
Passion for and commitment to the company's mission and values
Fluent in English, Spanish is a plus but not a requirement
Previous experience in a similar role (RA/QA) would be preferred, but is not a requirement
Nice to have
Spanish is a plus but not a requirement
Previous experience in a similar role (RA/QA) would be preferred, but is not a requirement