Student Assistant - ITS - Endpoint & Intune Support

• Assist with assigned Intune cleanup tasks under the direction of a technician or supervisor
• Help review and organize Intune groups, device assignments, configuration profiles, compliance settings, update rings, and software deployment assignments
• Identify duplicate, outdated, or inconsistent endpoint management settings and document findings for review by Desktop Services
• Support testing and validation of Windows 11, Autopilot, device provisioning, and software deployment changes as assigned
• Assist with reviewing device sync, compliance, failed deployment, and endpoint reporting issues
• Update tickets, project trackers, cleanup logs, and documentation with completed work, findings, and items that need follow-up
• Escalate unclear, high-risk, or production-impacting items before changes are made

• Must be a current Keyano College student
• Completion of, or current enrolment in, information technology, computer systems, cybersecurity, cloud administration, business technology, or a related program is preferred
• Basic understanding of Windows computers, Microsoft 365, and general computer troubleshooting
• Ability to follow written instructions, checklists, and documented procedures accurately
• Strong attention to detail when reviewing device records, policies, groups, and deployment information
• Good written communication skills for documenting findings, updates, and follow-up items
• Able to ask questions, confirm next steps, and work as part of a technical team
• Must maintain confidentiality and follow ITS security, privacy, and access procedures
• Experience with Microsoft Intune, Microsoft Entra ID, Windows 11, Autopilot, PowerShell, or Microsoft AZ-104 coursework/certification is considered an asset

• Experience with Microsoft Intune
• Experience with Microsoft Entra ID
• Experience with Windows 11
• Experience with Autopilot
• Experience with PowerShell
• Experience with Microsoft AZ-104 coursework/certification

CUPE Student Rate - $17.54 per hour plus 4%