Student Assistant - Guest Services Attendant

• Answering incoming calls, filing and reception validated and processing memberships and program information through Activenet software cash handling processes
• Conducting facility tours including noting equipment and facility maintenance and damage, organizing equipment, equipment lending, cleaning fitness centre equipment, general maintenance of equipment, equipment set-up and tear down
• Events, programming, league(s): bookings, cleaning, supporting, and set up and tear downs including
• Monitoring users as well as the centre’s field houses, track, fitness centre, studio spaces and enforcing facility policies including wristband, membership card, dress code, and equipment lending policies
• Canteen operations when needed
• Maintain a high level of customer service, ensure the facility is a welcoming and safe space
• Ability to work in a high pace, high task completion environment

• Minimum grade 12 education or GED
• Must be a current Keyano Student
• Must be proficient in conversational English
• Customer service experience specifically in front of house or recreation roles, personal sport, or fitness experience, coaching or youth sport volunteering experience will be considered an asset
• Team members must be able to multi-task, to work independently or as a member of a team, and to communicate openly with fellow co-workers as well as guests
• Candidates must be able to lift 50lbs weight
• The position requires availability on weekends and evenings

Customer service experience specifically in front of house or recreation roles, personal sport, or fitness experience, coaching or youth sport volunteering experience will be considered an asset