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Blue Education Logo Blue Education · Education

Student Advisor Team Leader- Mandarin Speaking

United Kingdom, London Employment contract 38000.00 - 45000.00 GBP / Year · Job Posted June 04, 2026
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Job Description

As Student Advisor Team Leader, you will be fully responsible for leading the Blue Education study abroad consulting team and ensuring clients receive an exceptional service experience throughout the entire application journey. You will oversee the full-service process, including academic planning, application preparation, progress tracking, and post-admission support, while continuously optimizing the service system and providing personalized solutions tailored to each client's needs, helping students achieve admission to the world's top universities. This role requires outstanding client management, team leadership, and cross-functional collaboration skills to ensure high client satisfaction while continuously improving team efficiency and service quality.

Job Responsibility

  • Supervise and manage the full student service cycle, including academic planning, application preparation, personal statement guidance, progress tracking, and visa support
  • Lead the overall management of Student Advisor team, including recruitment, training, motivation, and performance evaluation
  • Continuously improve service processes by regularly collecting client feedback and deeply analysing customer needs
  • Deeply participate in high-end client application strategy development, including university selection planning, personal statement direction, and background enhancement advice
  • Maintain regular communication with clients, provide application progress reports, and promptly resolve any concerns or challenges
  • Regularly analyse service data such as client satisfaction, successful cases, and application progress to optimize team performance
  • Work closely with academic and marketing teams to drive efficient cross-functional collaboration

Requirements

  • Bachelor's degree or above
  • majors in Education, Psychology, International Relations Management, or related fields are preferred
  • Minimum 5 years of experience in education services or client management, including at least 2 years of team management experience
  • Strong understanding of international education systems and top university application processes, including school selection, personal statements, interviews, and visa applications
  • Excellent client service mindset with the ability to manage expectations of high-end clients and deliver high-quality service
  • Outstanding communication and collaboration skills, with the ability to efficiently drive cross-team coordination
  • Proficient in CRM systems and capable of using data analysis to optimize service processes
  • Comfortable working in a bilingual environment with fluent spoken English

What we offer

  • Highly competitive salary and benefits package
  • Opportunities for holistic career development with continuous growth and self-development
  • An international team environment with a collaborative and dynamic working culture
  • Work visa sponsorship available for the UK-based role
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