Student Account Representative Job at Robert Half (Baltimore)

Student Account Representative IV

As a community, the University of Rochester is defined by a deep commitment to M...

Location

United States of America , Rochester

Salary:

18.65 - 26.11 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

Associate's degree and 3 years of related experience required
Or equivalent combination of education and experience
Experience in a customer service environment preferred

Job Responsibility

Performs all functions of student account management (registration, payment, billing, collection, refunds, fees, deferments, waivers, vouchers, account holds, and past due account transactions) for specialized account assignment of matriculated and non-matriculated undergraduate and graduate students who have various and multiple financial obligations to the University
Serves as the primary contact for all students, parents, families, other university units and other outside, third parties concerning the status, activity and outstanding financial obligations to the university
Initiates and receives telephone and email inquiries on current, past due and delinquent student accounts
Analyzes account activity for problem identification, quantification and resolution
Analyzes student accounts for completion, accuracy, and timeliness of activity
Verifies researches, analyzes and resolves complex discrepancies, disputes and payment conflicts
Interprets complex student account information and makes recommendations to students, parents and third parties to meet and maintain financial obligations to the University
Serves as primary resource for at least two functional activities, such as but not limited to, the study abroad program, third party payers, outside loans/scholarship processing, or graduate tuition award processing
Answers complex questions and recommends solutions for payment from students, parents, or other offices of the University
May also serve as a liaison for a discrete unit such as the Simon School or Eastman School of Music or for a specific program such as UR Tuition Benefits Program or Graduate Waivers

Fulltime

Dean, School of Trades

Keyano College is seeking an experienced, collaborative, and forward-thinking le...

Location

Canada , Fort McMurray

Salary:

Not provided

Keyano College

Expiration Date

Until further notice

Requirements

Red Seal Journeyperson certification aligned with a program offered within the School of Trades
Minimum five (5) years of senior leadership experience, including demonstrated success supervising teams, managing budgets, developing strategic and operational plans, and leading organizational change
Experience within apprenticeship education, industry training, skilled trades, or a related environment is required
Strong understanding of Alberta's apprenticeship system, including experience collaborating with Alberta Industry Training (AIT), industry partners, employers, and regulatory stakeholders
Knowledge of apprenticeship pathways, technical training requirements, workforce development, and labour market trends
An equivalent combination of education, trade certification, and experience acceptable to the College may also be considered

Job Responsibility

Providing strategic direction for the School of Trades, including academic planning, enrolment growth, program sustainability, and continuous improvement initiatives, with a focus on aligning training capacity with industry demand, reducing waitlists in high-demand trades, and launching new programming to address current and emerging workforce gaps
Leading apprenticeship programming and maintaining strong collaboration with Alberta Industry Training (AIT), industry partners, and regulatory bodies to support apprentice progression, address seat capacity pressures and waitlists in high-demand trades, and identify and implement opportunities for new or expanded programming aligned with emerging workforce needs
Supporting teaching innovation, teaching quality, accreditation, and the development of responsive training opportunities aligned with labour market needs
Building and maintaining strong relationships with industry, government, Indigenous communities, employers, and external organizations to enhance access to trades education and employment pathways
Partnering with regional school divisions and secondary schools to expand dual-credit, pre-apprenticeship, and early exposure trades programming, creating clear and accessible pathways from high school into apprenticeship and post-secondary training
Providing leadership, mentorship, and support to faculty, staff, Chairs, and School leadership while fostering a respectful, collaborative, and high-performing workplace culture
Overseeing the School's operational and financial performance, including budget development, resource planning, workforce planning, and fiscal accountability
Promoting excellence in teaching and learning while ensuring students and apprentices receive a high-quality educational experience
Championing workplace health and safety practices within trades learning environments, shops, labs, and training facilities
Representing the institution through external partnerships, industry engagement, and community initiatives that support the growth and reputation of the School and College

What we offer

Comprehensive employer-paid health and dental benefits, including a health spending account
Participation in the Local Authorities Pension Plan (LAPP) beginning on your first day of employment
Northern Living Allowance of $1,040 per month (reviewed annually and subject to budget approval)
Generous vacation entitlement and paid holiday closure between Christmas and New Year's
Life insurance coverage of 2.5 times your annual salary
Paid sick leave
Discounted membership at the Syncrude Sport & Wellness Centre
Tuition waiver opportunities for employees and eligible dependents
Employee recognition programs
Discounts for Keyano Theatre, Keynotes Bookstore, travel, insurance, and other services

Fulltime

Associate Vice President, Strategic Enrollment Operations

The Associate Vice President for Strategic Enrollment Operations is a hands-on, ...

Location

United States , Richmond

Salary:

Not provided

Eastern Kentucky University

Expiration Date

Until further notice

Requirements

Master’s degree in Higher Education Administration, Student Affairs, Counseling, Public Administration, or a related field
Minimum of five (5) years of progressively responsible leadership experience with direct accountability for enrollment outcomes, student success initiatives, and/or financial aid strategy

Job Responsibility

Leads and executes university-wide enrollment and student success operations across undergraduate, transfer, adult, non-traditional, and corporate education populations
Directly responsible for financial aid strategy, including tuition discounting, leveraging, and optimization in collaboration with finance and senior leadership
Analyzes the effectiveness and efficiency of recruitment, financial aid, and student service initiatives using dashboards, KPIs, cohort analysis, and funnel metrics
Builds, interprets, and presents enrollment, retention, and financial aid analyses to inform institutional decision-making
Supervise and develop directors and staff across enrollment functional areas
Serves as an advocate for enrollment and student success priorities, represents the division as needed to internal and external stakeholders

Fulltime

Sales and Service Representative

Location

United States , Lakeville

Salary:

15.00 - 19.00 USD / Hour

Goldfish Swim School

Expiration Date

Until further notice

Requirements

High school diploma or GED
Two years previous customer service and/or administrative office experience required
Intermediate level computer skills required using Word, Excel and other software systems
CPR, First Aid and AED certifications required

Job Responsibility

Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner
Conducts sales calls for prospective members
Processes student registrations using effective sales/customer service techniques
Schedules and manages birthday/pool parties
Supervises birthday party staff
Resolves customer concerns/complaints using a professional approach
Assists clients with purchases of merchandise and vending
Greets parents and students as they report to the front desk
Checks in students on the attendance tracking system
Maintains cleanliness of the front desk area, snack shack area, changing areas, restrooms, and observation area

What we offer

Paid Training
Flexible Schedules
All Are Welcome
Make Waves...In Your Community
Make Waves...In Your Career
High Fives & Tropical Vibes
Going for Gold
Grow with Goldfish

Parttime

Catering Services Worker Lead

The Catering Service Worker Lead is responsible for supervision and support in p...

Location

United States , Alpharetta

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Minimum of two years operational experience in a hotel/banquet setting required
Prior experience with booking of events preferred

Job Responsibility

Develops and is accountable for a safety culture that creates a work environment where no one gets hurt
Directly supervises catering operations including such duties as coordination of staff and rental equipment, set-up, preparation, service, and break down of catered foods, beverages, and events of varying size and complexity
Booking of events, selecting and costing menu items, and pricing as needed
Assists with hiring, discipline, and performance reviews
Coordinates activities with other internal departments
Participates in management team meetings
Interfaces with vendors and key service users within client organization
Facilitate external customer relations
represents Aramark and the client at any and all meetings and events
Ensures that appropriate sanitation, organization, and safety standards are met through the use of checklists, hands-on supervision, and follow-up

Fulltime

Assistant Manager

Supports and assists the community manager in overseeing and managing the financ...

Location

Salary:

Not provided

Leinbach

Expiration Date

Until further notice

Requirements

At least one year of previous Assistant Property Manager experience
satisfactory credit history, including at least 90% positive trade lines, no past-due balances, and no collections, with the exception of medical and student loan accounts

Job Responsibility

Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments and preparing daily bank deposits
Operates the property management system (ResMan) and completes transactions by entering all required fields correctly
Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue
Follows the Company's established procedures related to evictions by following proper notice requirements, evicting residents, and representing the property as required in court hearings and eviction proceedings
Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements
Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues
Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices
Supporting leasing and marketing efforts by greeting prospective residents, gathering information about the prospect via the Guest Card, showing ready apartments and models, closing and obtaining the lease deposit, and assisting the prospective resident in completing the rental application and credit verification
Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or as necessary

What we offer

Competitive compensation
Annual salary reviews
Advancement opportunities
Training
Excellent benefits, including superior health plans, dental, vision, company paid life & disability, dependent flexible spending account benefits
Bonus program
401K with company matching
Vacation, sick/personal, floating holidays and holidays
Housing discounts
Medical assistance plan

Fulltime

National Ministry Director

International Friendships, Inc. is a growing faith-based organization, whose mis...

Location

United States

Salary:

70000.00 - 131552.00 USD / Year

International Friendships, Inc.

Expiration Date

Until further notice

Requirements

Adherence to IFI's statement of faith, core values, and policies
Is faithful, loyal and dedicated to IFI's mandate from the Lord to extend life-changing hospitality and friendship to international students out of reverence for Jesus
Godly character that follows the examples defined in I Timothy 3 and Titus 1
Strong strategic planning and organizational design capabilities
Ability to develop scalable ministry systems and implement national-level processes
Competence working with CRM/database systems (G-Suite preferred)
Strong communication skills, including facilitation, presentation, and high-level relationship management
Ability to interpret data, create evaluation tools, and develop reporting systems that enable decision-making

Job Responsibility

Lead the national strategic direction for Local International Student Ministry (ISM) within IFI, ensuring growth, alignment, and long-term health across 50+ ministry locations
Build and continually refine scalable ministry systems, including volunteer pathways, discipleship models, partnership frameworks, and annual planning rhythms
Develop the operating architecture that undergirds IFI's local ministry, integrating national standards with contextualized flexibility
Establish national ministry metrics, evaluation tools, and reporting processes to assess local effectiveness
Identify national trends, emerging opportunities, and risks affecting international student ministry
propose strategic responses
Partner with the Chief Program Officer to shape multi-year ministry strategy, resource allocation, and organizational priorities
Oversee processes for launching new local ISM sites, including readiness frameworks, partnership models, and support systems
Lead and develop a national team of Regional/Area Coaches who directly support, mentor, and monitor local ISM staff and leaders
Create coaching frameworks, accountability structures, and resource toolkits that strengthen consistency across regions

What we offer

Paid vacation, sick, holidays, and more (once eligible)
Health benefits (medical, dental, and vision)
403(b) retirement savings plan to help you plan for the future
Flexible hours and work-from-home availability
Work for a growing Christian organization
Staff care to support mental, social, and spiritual health for all staff

Fulltime

Sales Desk Specialist

Location

United States , West Des Moines

Salary:

45000.00 USD / Year

Sammons Financial Group

Expiration Date

Until further notice

Requirements

Bachelor's Degree Preferred
1-3 years' financial services sales experience Preferred
Solid presentation skills and public speaking skills
Strong interpersonal and relationship building skills to allow for collaborative work effort
Knowledge of the retail retirement products
Ability to interact with all levels of internal and external resources, vendors as well as other departments
Strong problem solving abilities
Professional maturity to effectively interface with financial advisors
Strong organizational and time management skills with ability to manage multiple priorities and requests for assistance.
If supporting SRS or FIS: SIE, Series 6 and 63 or ability to obtain within 120 Days Required

Job Responsibility

Responsible for supporting internal sales efforts by responding to inbound sales and service related calls and emails that come in to the sales desk
Work with internal wholesalers and managers as needed to promote and increase sales products and accounts
Support the administrative functions of the sales desk where needed, including but not limited to, coordinate efforts and communication with sales teams (internal/external wholesalers) in respective territories based on the requirements established
Respond to inbound calls and emails in a timely manner with the ability to prioritize requests based on need
Effectively assist financial advisers with problem resolution, illustration design, email/mail illustrations and order materials as needed
Establish relationships with the service center associates to assist the sales desk with problem resolution and case follow up
Navigate the organization to and available resources to provide problem resolution assistance to financial advisers across the country. Know when and to whom calls will be escalated to if caller is not satisfied. Follow proper procedure for issue escalation involving management and/or other departments
Execute consistent follow up with internal/external wholesalers to communicate financial adviser interaction, assistance provided and next steps to advance the sales process and deepen adviser relationships
Develop and maintain a high level of knowledge on industry trends, competitive intelligence and investment strategy methods
Maintain a positive image of the company in work actions and interactions with other’s serving as a representative of the organization

What we offer

Comprehensive health coverage for you and your family, including Medical, Dental, Vision, HSA & FSA options, and term life insurance.
Competitive compensation with a performance-based incentive program tied to clear goals and individual and/or company success.
Invest in your future with our 100% company-funded Employee Stock Ownership Plan (ESOP), plus automatic enrollment in our 401(k).
Work–life balance that means something. Friday afternoons off year-round, generous paid time off, and paid holidays.
Commit to your growth with paid development time, tuition reimbursement, and professional development opportunities across industry, individual, and leadership programs.
Make an impact beyond the workplace through volunteer time off, and our company nonprofit matching gift program, supporting the causes that matter most to you.
An ownership culture that inspires
join a connected, values-driven workplace where employees take accountability, support one another, and are empowered to do their best work—together shaping our future shared success.

Fulltime

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Student Account Representative

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