Student Accommodation Administrator, Office Angels

Student Accommodation Administrator

Office Angels

Location:
United Kingdom, Exeter

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

26200.00 GBP / Year

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Job Description:

A fantastic opportunity for an enthusiastic, self-motivated Student Accommodation Administrator to join our clients front of house team in their luxury student accommodation in the City Centre of Exeter. This is a perfect opportunity for an out-going, talented individual to get stuck in, ensuring the tenants receive exceptional service. You will generally be the first point of contact so will be a brand ambassador for the company. This exciting, fast-paced position will involve working as part of a small team and undertaking an extremely varied workload where no two days are the same

Job Responsibility:

Providing front of office support to residents and visitors to the building
Updating the company in-house booking and customer relationship management system
Supporting customer show rounds to ensure maximum occupancy of the residence
Respond positively and quickly to customer enquiries and complaints
Create a friendly and safe environment for students
Create monthly fun and diverse events for students to participate in
Manage the incoming post and deliveries
Always interact with students professionally
Engage with the students to capture feedback and insight to improve services

Requirements:

Previous experience within a highly customer focused role
Experience within accommodation, hotels/hospitality or retail would be preferred but not essential
Outstanding customer service skills with strong verbal and written communication
The ability to think on your feet
A confident, polite and professional persona
Good working knowledge of IT systems including Microsoft Office and Social Media platforms
Smartly presented

Nice to have:

Experience within accommodation, hotels/hospitality or retail

What we offer:

25 days holiday plus bank holidays
paid overtime
generous pension scheme
life assurance cover
employee assistance scheme

Additional Information:

Job Posted:
November 24, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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