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As a Street Team Associate, you’ll be the face of our operations on the ground in Nashville. This dedicated role is focused on proactively managing vehicle organization, improving rider engagement, and ensuring compliance with city parking regulations. Your efforts will directly enhance operational efficiency, reduce public complaints, and strengthen our partnerships with city stakeholders—especially ahead of key regulatory milestones.
Job Responsibility:
Ensure designated parking zones remain clear, organized, and in compliance with Nashville city regulations
Proactively tidy up mis-parked vehicles in high-traffic areas
Rebalance and reposition out-of-nest vehicles to optimize rider access and visibility
Interact with riders in the field to provide support and education on proper parking behavior
Promote positive user habits that align with city compliance standards
Identify and report minor maintenance or operational issues in the field (e.g., damaged vehicles, faulty kickstands)
Communicate observed issues to the operations team for follow-up
Collect observational data on parking patterns, high-demand areas, and rider behavior
Provide feedback to support continuous improvement in operations and city collaboration
Requirements:
Prior experience in field operations, customer service, or logistics preferred
Strong communication skills and a proactive, problem-solving mindset
Ability to work independently and manage time effectively
Familiarity with micromobility or transportation systems is a plus
Comfortable working outdoors and on foot for extended periods
Nice to have:
Familiarity with micromobility or transportation systems is a plus
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