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Street Team Associate

United States, Raleigh Employment contract 17.00 USD / Hour · Job Posted May 03, 2026
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Job Description

As a Street Team Associate, you’ll be the face of our operations on the ground in Raleigh, NC. This dedicated role is focused on proactively managing vehicle organization, improving rider engagement, and ensuring compliance with city parking regulations. Your efforts will directly enhance operational efficiency, reduce public complaints, and strengthen our partnerships with city stakeholders—especially ahead of key regulatory milestones.

Job Responsibility

  • Vehicle Organization & Rebalancing: Ensure designated parking zones remain clear, organized, and in compliance with Raleigh regulations
  • Proactively tidy up mis-parked vehicles in high-traffic areas
  • Rebalance and reposition out-of-nest vehicles to optimize rider access and visibility
  • Rider Engagement & Education: Interact with riders in the field to provide support and education on proper parking behavior
  • Promote positive user habits that align with city compliance standards
  • Maintenance Monitoring & Reporting: Identify and report minor maintenance or operational issues in the field (e.g., damaged vehicles, faulty kickstands)
  • Communicate observed issues to the operations team for follow-up
  • Data Collection & Field Insights: Collect observational data on parking patterns, high-demand areas, and rider behavior
  • Provide feedback to support continuous improvement in operations and city collaboration

Requirements

  • Prior experience in field operations, customer service, or logistics preferred
  • Strong communication skills and a proactive, problem-solving mindset
  • Ability to work independently and manage time effectively
  • Familiarity with micromobility or transportation systems is a plus
  • Comfortable working outdoors and on foot for extended periods

Nice to have

Familiarity with micromobility or transportation systems is a plus

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