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The Street Patrol team plays a key role in keeping our cities safe, tidy, and accessible. You’ll be out on the streets ensuring our e-scooters and e-bikes are parked correctly, compliant with local regulations, and ready for riders to use. You’ll also act as the face of Voi, supporting riders and helping maintain a positive relationship with the public and city partners. This is a hands-on, outdoor role where no two days are the same.
Job Responsibility:
Patrol designated city areas to identify and address poor parking or unsafe rider behaviour
Reposition, tidy, and rebalance incorrectly parked or fallen e-scooters and e-bikes
Clear vehicles from blocked driveways, footpaths, cycle lanes, pedestrian crossings, parks, and green areas
Identify defective vehicles and arrange for collection or repair
Carry out on-site quality and safety checks
Assess and provide feedback on current and potential parking locations
Act as a friendly Voi representative, answering basic questions from riders and the public
Provide daily patrol logs and share recurring hotspots to support local operations and parking strategy
Support in-field and warehouse teams when needed (e.g. inspections, cleaning, logistics)
Follow all Health & Safety procedures, local laws, and regulations at all times
Take good care of all equipment provided to you
Requirements:
Comfortable working outdoors in all weather conditions
Strong communicator with an approachable, professional manner
Responsible team player who can also work independently
Calm and level-headed in busy or stressful situations (traffic, poor parking, public interaction)
Able to lift and move heavy loads
Practical and solution-oriented, with a strong sense of ownership
Familiar with your city
Minimum: Provisional UK driving licence
Preferred: Full UK driving licence
What we offer:
Join Europe's leading micromobility company and one of the fastest-growing scale-ups
Make a direct impact on our ongoing success and contribute to the development of the micromobility industry in Oxford
Collaborate with inspiring, motivated, and diverse colleagues who share a common goal
Be a part of the micromobility revolution and help create sustainable cities that are clean, quiet, and free from pollution