Job Description:
The Role Global Design is looking for a Strategy & Operations Analyst to support the Design Operations Directors and Strategy & Operations Manager as part of the broader Design Operations leadership team. In this role, you will help run the business of Design by: •Supporting staff and operating rhythms •Tracking our highest‑priority initiatives and workstreams •Creating clear, compelling analysis and presentations for leadership •Helping to map and improve key processes and workflows •Managing key org data, metrics, and engagement moments This is a highly visible position that requires strong judgment, excellent communication skills, comfort working with data, and the ability to handle sensitive and confidential information with discretion. What You'll Do Perform strategy and operations tasks as needed to support Design Ops leadership and the Strategy & Operations Manager, including but not limited to: Translate leadership strategic priorities into clear plans and objectives for the supported function. Maintain an integrated view of work and priorities (timelines, owners, dependencies, risks) to inform planning and capacity discussions . Support the team's operating rhythm (staff meetings, reviews, scorecards, action logs) and contribute to lightweight governance materials. Help map and review core workflows to identify pain points and help design process changes that simplify, standardize, or automate work. Help define and maintain metrics, dashboards, and reports , and conduct ad-hoc analysis to inform trade-offs and prioritization. Distill information into leadership-ready materials and support org design, workforce discussions, and key communications/engagement moments. Serve as a connector across strategy and operations efforts, helping ensure plans, metrics, and ways of working are aligned across teams. Your Skills & Abilities (Required Qualifications) •Bachelor’s degree in Business, Engineering, Design, Management, Operations, Analytics , or related field; or equivalent relevant experience. •2 + years of experience in roles such as business operations, project management, analytics, consulting, or program coordination . •Demonstrated ability to: oStructure problems and break them into clear, actionable workplans. oWork with data (Excel and SharePoint) to build reports and simple models . oCommunicate clearly in writing and in presentations with a range of stakeholders. What Can Give You a Competitive Advantage (Preferred Qualifications) •Experience in a large, matrixed organization and comfort working across functions (e.g., Design, Engineering, IT, Finance, HR). •Prior exposure to design, product development, or manufacturing environments. •Hands‑on experience with: • AI tools (i.e. Glean, Copilot) • Process mapping and basic project management methods •Proven track record of contributing to process improvement, governance, or operating cadence efforts. Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE. Work Arrangement: This role is categorized as onsite. This means the successful candidate is expected to report to the office five times per week or other frequency dictated by the business. About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Total Rewards | Benefits Overview From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
