CrawlJobs Logo

Strategy & operations

United States 80000.00 - 160000.00 USD / Year · Job Posted February 17, 2026
Apply Position
Job Link Share

Job Description

This is a high-impact individual contributor role within the People team, focused on strategic problem-solving and supporting the organization, not traditional HR. The role involves partnering with leaders, conducting audits, owning initiatives, and solving problems to improve team and company operations.

Job Responsibility

  • Partner with leaders and managers on key personnel decisions and challenges
  • Conduct quarterly departmental audits
  • Own and execute initiatives with team-wide or organizational-wide impact
  • Notice and constantly solve problems of all kinds

Requirements

  • Must reside in Pacific, Mountain, or Central Time
  • Able to work Pacific or Mountain hours
  • Not from a traditional HR background
  • Okay with chaos and high-growth startup environment
  • Game for anything and adaptable
  • Self-aware and knows limits
  • Enjoys being challenged, stretched, and pushed
  • Thrives off feedback

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Strategy & operations

8 matching positions

Strategy & Operations

As a member of the Strategy & Operations team, you will have end responsibility ...
Location
Location
United States , New York
Salary
Salary:
125000.00 - 250000.00 USD / Year
withtandem.com Logo
Tandem
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1-10 years of experience working on a team that required analytical problem-solving, operational rigor, and outcome ownership (e.g., fast-growing startup, consulting, finance, a 0 -> 1 business line at a high-performing organization)
  • Technical background and/or experience working with complex data (at minimum the role requires learning SQL and low-code tools)
  • Strong written and verbal communication that allows you to be an effective participant in both internal debates and external relationships
  • Track record of moving quickly, finding shortcuts, and going to unreasonable lengths to deliver on goals
  • High NPS with your former teammates
Job Responsibility
Job Responsibility
  • Own problems and outcomes from start to finish across the following areas: Managing end-to-end operations for supporting a rapidly growing volume of patient and provider users
  • Propelling Tandem’s growth across a wide range of specialties, geographies, and other market segments
  • Establishing Tandem as a critical strategic partner for life sciences companies
  • Develop and maintain operational and financial performance analyses to drive prioritization decisions
  • Build and scale new workflows and continuously identify and implement AI-powered efficiency gains in collaboration with engineers
  • Explore, evaluate, and execute on new opportunities for the company, including strategic partnerships and new products and services
  • Work closely with the rest of our team and CEO to make business decisions as we balance speed of growth and long-term profitability
What we offer
What we offer
  • Fully covered medical, vision, and dental insurance
  • Memberships for One Medical, Talkspace, Teladoc, and Kindbody
  • Unlimited paid time off (PTO) and 16 weeks of parental leave
  • 401K plan setup, FSA option, commuter benefits, and DashPass
  • Lunch at the office every day and Dinner at the office after 7 pm
  • Offers Equity
  • Fulltime
Read More
Arrow Right

Associate, Revenue Operations - Strategy & Operations

The In-Store Revenue Operations team at DoorDash is responsible for helping driv...
Location
Location
United States
Salary
Salary:
78200.00 - 115000.00 USD / Year
doordash.com Logo
DoorDash
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong experience with Salesforce, Looker, Tableau, Microsoft Office, and G-Suite with an emphasis on Excel on Google Sheets
  • Self-motivated and have a high attention to detail
  • Strong knack for data visualization and modeling
  • You have analytical rigor, a drive to clean, audit and transform data into insights
  • You understand how a change in our systems or workflows have down stream impacts
  • Team player capable of high performance and flexibility in a fast paced environment
  • Demonstrated ability to communicate, present and influence credibly and effectively with cross functional partners
Job Responsibility
Job Responsibility
  • Provide insights and analytics and reporting for the Revenue organization, including forecasting, pipeline analysis, and funnel metrics across all lead sources
  • Build and maintain all dashboards to help track team success
  • Ensure all data is tracked and audited effectively
  • Identify gaps in our processes and help maintain compliance
  • Work with our Data Team to ensure data integrity is maintained by instilling data quality standards across all data related activities
  • Partner closely with the Salesforce Systems Team to develop workflows in Salesforce and other operational tools to ensure support for sales productivity, reporting, and dashboards
  • Conduct regular cadences of data hygiene checks within Salesforce to ensure our "Source of Truth" is accurate and actionable
What we offer
What we offer
  • 401(k) plan with employer matching
  • 16 weeks of paid parental leave
  • wellness benefits
  • commuter benefits match
  • paid time off
  • paid sick leave
  • medical, dental, and vision benefits
  • 11 paid holidays
  • disability and basic life insurance
  • family-forming assistance
  • Fulltime
Read More
Arrow Right

Sr Strategy & Operations Manager, Consumer Platform Operations

We're looking for an analytical, detail-oriented, and highly collaborative opera...
Location
Location
United States , New York
Salary
Salary:
131000.00 - 145500.00 USD / Year
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years of experience in strategy, operations, analytics, consulting, or a similar role
  • Bachelor's degree in a quantitative, business, or technical field
  • Proficiency in SQL and Excel/Google Sheets
  • experience building dashboards and reports
Job Responsibility
Job Responsibility
  • Generate Insights & Deep Dives: Conduct recurring and ad-hoc analyses on customer behavior, program performance, and allocation strategies
  • translate findings into actionable recommendations for stakeholders
  • Operationalize Segmentation Programs: Support the day-to-day execution of customer segmentation programs (e.g., UIP, HVE), including monitoring thresholds, lifecycle triggers, and reporting accuracy
  • Operationalize Marketing Intelligence: Partner with CRM and Data Science to shape logic for prioritizing and personalizing customer communications across lines of business
  • Build & Maintain Dashboards: Own reporting dashboards that track the performance of segmentation, allocation, and lifecycle initiatives across Mobility and Delivery
  • Support MBR & Reporting Cadence: Manage governance for monthly and quarterly business reviews, ensuring accurate reporting, alignment, and timely delivery for senior leadership
  • Enable Allocation Decisioning: Partner with cross-functional teams to deliver inputs into customer valuation and allocation logic, ensuring consistent frameworks for prioritization
  • Drive Clarity & Alignment: Act as connective tissue across Ops, Product, DS, and Finance by standardizing inputs, surfacing insights, and ensuring shared understanding on key metrics
What we offer
What we offer
  • Uber's bonus program
  • equity award & other types of comp
  • 401(k) plan
  • various benefits
  • Fulltime
Read More
Arrow Right

Strategy & Operations - Senior Manager (Customer Operations)

We are seeking a strategic and results-oriented Senior Manager to lead our Strat...
Location
Location
United States , New York City
Salary
Salary:
150000.00 - 300000.00 USD / Year
traba.work Logo
Traba
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years in operations, strategy, account management, or customer success
  • At least 3+ years in a leadership role
  • Previous experience in tech, marketplace, or startup environment
  • Demonstrated ability to build and lead high-performing teams
  • Strong understanding of customer success methodologies
  • Ability to develop data-driven strategies
  • Proficiency in tools like Excel and SQL is a plus
  • Excellent communication skills
  • A passion for scaling businesses, building teams, and improving operational processes
Job Responsibility
Job Responsibility
  • Define and implement the strategy for Customer Strategy & Operations teams
  • Own the optimization of customer related processes
  • Work closely with Product, Growth, Engineering, and Operations teams
  • Lead and mentor a growing team of individual contributors and people managers
  • Leverage analytics to measure customer success KPIs
  • Ensure that customer feedback is captured and acted upon
  • Lead high-impact projects aimed at improving team efficiency
  • Oversee the seamless onboarding process for new clients
What we offer
What we offer
  • Start-up equity
  • Competitive salary
  • 100% paid health, dental, and vision coverage
  • Free meals and snacks in the office
  • Commuter benefits
  • Gympass benefit
  • One Medical membership
  • Gympass
  • HSA via Optum
  • Talkspace
  • Fulltime
Read More
Arrow Right

Growth Strategy & Operations Lead

As Scale AI continues its historic growth trajectory in the Generative AI sector...
Location
Location
United States , San Francisco, CA; New York, NY
Salary
Salary:
180800.00 - 226000.00 USD / Year
scale.com Logo
Scale
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience on growth, product, or operations, or as a SWE
  • Prior experience with operations-heavy business models (e.g. on-demand, marketplace, logistics, supply chain)
  • Strong technical background (a degree in STEM is ideal, and at minimum the role requires the ability to do data analytics using SQL or Python)
  • Excellent problem-solving capabilities and a robust analytical approach, with the ability to leverage data to inform growth strategies (experience working on operational challenges or as a consultant is a plus)
  • An entrepreneurial spirit, comfortable with navigating ambiguity and scaling new products or services from the ground up
  • Prior experience building with AI tools and workflows - you've tinkered, shipped something, and can quickly pick up new AI tooling as the landscape evolves
Job Responsibility
Job Responsibility
  • Drive critical growth projects, collaborating with cross-functional teams including Engineering, Operations, and Go-to-Market
  • Develop and enhance growth strategies, funnels and pipelines to meet the needs of strategic customers and market demands
  • Oversee the growth operations, ensuring seamless execution and alignment with business objectives
  • Present regular progress updates to Scale’s executive team, contributing to the strategic direction of the company
  • Tackle some of the most pressing growth challenges, setting new standards for Scale AI's market presence
What we offer
What we offer
  • Comprehensive health, dental and vision coverage
  • retirement benefits
  • learning and development stipend
  • generous PTO
  • commuter stipend
  • Fulltime
Read More
Arrow Right

Senior Strategy & Operations Manager

POSITION OVERVIEW  At Mews, Customer Experience & Delivery (CXD) owns the full p...
Location
Location
Salary
Salary:
Not provided
mews.com Logo
Mews
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of experience in management consulting, strategy, or business operations roles, combined with experience in a high-growth startup or scale-up environment
  • Strong strategic and structured thinking, with the ability to break down complex problems and identify practical solutions
  • Proven ability to operate in both structured and unstructured environments, navigating ambiguity and driving clarity
  • Experience working across multiple functions and influencing senior stakeholders without direct authority
  • Highly analytical, with the ability to move from data to insight to decision
  • Comfortable switching between strategic work and hands-on execution, depending on what is needed
  • Proactive and anticipatory in approach, with a bias toward action and ownership
  • Strong communication skills, both written and verbal, with the ability to synthesise information clearly
  • Interest in operations, organisational design, and how to build scalable systems in a growing company
  • Motivated by building strong teams and culture, with an appreciation for how effective organisations operate day to day
Job Responsibility
Job Responsibility
  • Partner directly with the SVP of Customer Experience & Delivery on strategic priorities, planning, and decision-making, translating direction into clear actions and outcomes
  • Drive cross-functional initiatives that span Customer Success, Onboarding, Support, Product, and Commercial teams, ensuring alignment and execution
  • Anticipate risks, gaps, and misalignment across the organisation, stepping in to resolve issues before they escalate
  • Bring structure to ambiguous or complex problems, developing clear frameworks, recommendations, and execution plans
  • Act as connective tissue across teams, ensuring work is coordinated, priorities are clear, and efforts are not duplicated or working at cross purposes
  • Help design and run the operating rhythm of the organisation, including planning cycles, business reviews, leadership meetings, and offsites
  • Improve the quality of decision-making by combining data, customer insight, and operational context into clear and actionable views
  • Track progress against key initiatives and priorities, ensuring accountability and follow-through without introducing unnecessary process
  • Lead high-priority projects that do not sit neatly within a single team, adapting quickly as business needs evolve
  • Support leadership communication and alignment, helping ensure clarity across managers and teams during periods of change
What we offer
What we offer
  • Participation in our company share program
  • Best-in-class parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available within your first year)
  • Unlimited paid holiday
  • Work from anywhere - enjoy the flexibility to work from other countries for a few weeks each year through our compliant and flexible Workation policy
  • Relocation options available after 1 year
  • Monthly EDGE time - dedicated to Explore, Develop, Grow, and Elevate yourself
  • Flexible, hybrid working options
  • One-off home office setup budget to make your workspace your own
  • Monthly working-from-home and healthcare allowances (where local healthcare benefits are not in available)
  • Regional healthcare coverage
  • Fulltime
Read More
Arrow Right

Sr Strategy & Operations Manager, 3P Demand

We’re looking for a highly analytical, proactive, and collaborative operator to ...
Location
Location
United States; Canada , New York; San Francisco; Chicago; Toronto
Salary
Salary:
Not provided
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years of experience in strategy, operations, analytics, consulting, or a similar role
  • Bachelor’s degree in a quantitative, business, technical, or related field
  • Proficiency in SQL and Excel/Google Sheets
  • experience building dashboards and reports
Job Responsibility
Job Responsibility
  • Build 3P Demand Strategy: Help shape the 2026 global roadmap and beyond by crystallizing strategic direction, and identifying high-growth opportunities
  • Generate Insights & Deep Dives: Conduct recurring and ad-hoc analyses on 3P partnership performance, focusing on incrementality and consumer lifetime value to inform the 2026 global roadmap
  • Operationalize 3P Governance: Support the day-to-day execution of the 3P operating model, including tracking progress against roadmap milestones and ensuring cross-functional alignment
  • Develop Prioritization Frameworks: Partner with cross functional teams, developing strategic frameworks to evaluate business & technical trade-offs to prioritize against limited resources
  • Support Budgeting & Reporting Cadence: Manage the governance for budget tracking and goal setting, ensuring accurate reporting for monthly and quarterly business reviews
  • Enable Efficiency Decisioning: Partner with Data Science and Finance to determine efficiency metrics, ensuring that every 3P integration meets Uber’s standards for profitable growth
  • Drive Cross-Functional Clarity: Act as the connective tissue between Ops, Tech, and Marketing by standardizing performance inputs and surfacing insights that inspire teams to scale the 3P Demand space
What we offer
What we offer
  • Eligible to participate in Uber's bonus program
  • may be offered an equity award & other types of comp
  • Eligible to participate in a 401(k) plan
  • Various benefits
  • Fulltime
Read More
Arrow Right

Apac Senior Operations & Strategy Manager, Uber Mobility

APAC is one of our most under-penetrated and exciting mega-regions, with large c...
Location
Location
Hong Kong , Hong Kong
Salary
Salary:
Not provided
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Extensive experience in operations, strategy, or business leadership, ideally with exposure to mobility, fleets and/or logistics
  • Exceptional problem-solving skills and the ability to think strategically with a comprehensive understanding of the operating environment
  • Strong analytical and data-driven mindset, with the ability to derive insights and drive decisions
  • Exceptional stakeholder management and collaboration skills with cross-functional and global teams
  • Excellent communication and interpersonal skills
  • ability to build trusted relationships with internal teams and cross-functional teams, be a good listener and genuinely seek to incorporate their views
  • You have the GoGetIt mindset: you’re willing to embrace the grind, overcome adversity and play to win for the people we serve, seizing opportunity to push the envelope
  • Advanced analytical skills and prior experiences with SQL, Python or other analytical tools are a plus
  • Prior experiences with pricing and financial modelling are a plus
Job Responsibility
Job Responsibility
  • Lead Core Pricing recommendations across APAC by scoping, designing, and executing pricing changes that drive long-term growth
  • Monitor and analyze performance through leading and lagging indicators, identify areas of risk or opportunity, and implement corrective actions as needed
  • Partner with country teams to ensure markets adopt optimal pricing strategies that balance rider affordability, driver earnings, and business sustainability
  • Manage internal pricing tools to ensure accurate fare updates and compliance across core markets
  • Collaborate with global Product teams to influence the design of new pricing products and ensure alignment with on-the-ground market needs
  • Communicate insights effectively to leadership through clear, data-driven reporting
  • Fulltime
Read More
Arrow Right