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Tandem Logo Tandem · IT - Administration

Strategy & Operations

United States, New York 125000.00 - 250000.00 USD / Year · Job Posted February 18, 2026
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Job Description

As a member of the Strategy & Operations team, you will have end responsibility for a core part of our operations or go-to-market strategy. This role is crucial to ensuring Tandem can scale to meet exponentially growing user and client demand. You will have the opportunity to lead cross-functional projects that will have a profound impact on the company, with a need to flex across data, product, and sales domains. You will also work directly with our Engineering team to define, build, and launch high-impact automation and new features, leveraging the latest advances in AI.

Job Responsibility

  • Own problems and outcomes from start to finish across the following areas: Managing end-to-end operations for supporting a rapidly growing volume of patient and provider users
  • Propelling Tandem’s growth across a wide range of specialties, geographies, and other market segments
  • Establishing Tandem as a critical strategic partner for life sciences companies
  • Develop and maintain operational and financial performance analyses to drive prioritization decisions
  • Build and scale new workflows and continuously identify and implement AI-powered efficiency gains in collaboration with engineers
  • Explore, evaluate, and execute on new opportunities for the company, including strategic partnerships and new products and services
  • Work closely with the rest of our team and CEO to make business decisions as we balance speed of growth and long-term profitability

Requirements

  • 1-10 years of experience working on a team that required analytical problem-solving, operational rigor, and outcome ownership (e.g., fast-growing startup, consulting, finance, a 0 -> 1 business line at a high-performing organization)
  • Technical background and/or experience working with complex data (at minimum the role requires learning SQL and low-code tools)
  • Strong written and verbal communication that allows you to be an effective participant in both internal debates and external relationships
  • Track record of moving quickly, finding shortcuts, and going to unreasonable lengths to deliver on goals
  • High NPS with your former teammates

What we offer

  • Fully covered medical, vision, and dental insurance
  • Memberships for One Medical, Talkspace, Teladoc, and Kindbody
  • Unlimited paid time off (PTO) and 16 weeks of parental leave
  • 401K plan setup, FSA option, commuter benefits, and DashPass
  • Lunch at the office every day and Dinner at the office after 7 pm
  • Offers Equity
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