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As a member of the Strategy & Operations team, you will have end responsibility for a core part of our operations or go-to-market strategy. This role is crucial to ensuring Tandem can scale to meet exponentially growing user and client demand. You will have the opportunity to lead cross-functional projects that will have a profound impact on the company, with a need to flex across data, product, and sales domains. You will also work directly with our Engineering team to define, build, and launch high-impact automation and new features, leveraging the latest advances in AI.
Job Responsibility:
Own problems and outcomes from start to finish across the following areas: Managing end-to-end operations for supporting a rapidly growing volume of patient and provider users
Propelling Tandem’s growth across a wide range of specialties, geographies, and other market segments
Establishing Tandem as a critical strategic partner for life sciences companies
Develop and maintain operational and financial performance analyses to drive prioritization decisions
Build and scale new workflows and continuously identify and implement AI-powered efficiency gains in collaboration with engineers
Explore, evaluate, and execute on new opportunities for the company, including strategic partnerships and new products and services
Work closely with the rest of our team and CEO to make business decisions as we balance speed of growth and long-term profitability
Requirements:
1-10 years of experience working on a team that required analytical problem-solving, operational rigor, and outcome ownership (e.g., fast-growing startup, consulting, finance, a 0 -> 1 business line at a high-performing organization)
Technical background and/or experience working with complex data (at minimum the role requires learning SQL and low-code tools)
Strong written and verbal communication that allows you to be an effective participant in both internal debates and external relationships
Track record of moving quickly, finding shortcuts, and going to unreasonable lengths to deliver on goals
High NPS with your former teammates
What we offer:
Fully covered medical, vision, and dental insurance
Memberships for One Medical, Talkspace, Teladoc, and Kindbody
Unlimited paid time off (PTO) and 16 weeks of parental leave
401K plan setup, FSA option, commuter benefits, and DashPass
Lunch at the office every day and Dinner at the office after 7 pm