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We’re hiring a Strategy & Operations Senior Associate to identify, design and build the strategies, systems and processes Valon needs to successfully scale as we hit our next phase of growth. You will join a small but mighty Strategy & Operations team focused on removing bottlenecks across the business and building out new processes and functions from 0 to 1. This role will require you to connect dots and use your influence across Product, Engineering, Deployment, Legal, and more to ensure we execute at a high bar.
Job Responsibility:
Partner cross-functionally with Product, Engineering, Deployment and more to execute on high visibility, high impact projects spanning post-sale implementation, customer support, pricing, and operations
Dive into the weeds to deeply understand problems and what drives them, then rigorously evaluate and recommend thoughtful solutions that we can execute on
Use your influence to build alignment and buy-in with key stakeholders on the processes our team will recommend and execute
Turn recommendations into reality by executing quickly and flawlessly on the solutions you’ve proposed, leveraging AI and other tools to scale your impact
Requirements:
2-4 years of experience in management consulting, business operations, strategy & ops, chief of staff, or similar operations roles at an early/mid-stage high-growth startup
Experience within Enterprise SaaS a major plus
Curious and enjoy going deep into the weeds and getting up to speed on brand new concepts and paradigms quickly
Value connecting abstract concepts and thinking with real outcomes, and are excited to roll up your sleeves and execute end-to-end
Obsess over how to scale programs to reach outcomes in "10% of effort"
regularly use Claude code, or similar agentic coding tool
Motivated by results and making an impact on the business — not individual accolades or vanity metrics
Have a high EQ and understand how to motivate and align stakeholders who have limited bandwidth but strong perspectives on what good looks like
Nice to have:
Experience within Enterprise SaaS
What we offer:
Competitive salary of $120k -$160k plus a meaningful stake in the company via equity, and 401k plan
Comprehensive medical, dental, & vision benefits
Pre-tax deductions for public transportation, rideshare services, and parking expenses
Flexible paid time off, sick days, and 11 company holidays
12 weeks off for both birthing and non-birthing parents - fully paid