Strategy & Operations Manager, Money Job at Robinhood (Menlo Park)

Senior Payments Operations Manager

As Senior Payments Operations Manager for Procedures, Standards & GTM Readiness,...

Location

United States

Salary:

188000.00 - 235000.00 USD / Year

Airbnb

Expiration Date

Until further notice

Requirements

12+ years of experience in payments, fintech, or financial services, with a focus on operations, enablement, or process management
Proven success in building and scaling operational payment processes across complex, cross-functional organizations
Deep understanding of pay-ins, payouts, operational workflows, forecasting, and exception management, including regulatory, compliance, and policy requirements
Demonstrated ability to translate strategy and policy into actionable, scalable operations
Strong collaboration and stakeholder management skills across Product, Risk, Compliance, Finance, and Operations teams
Analytical and structured thinker with a bias for execution and continuous improvement
Excellent communicator, able to simplify complex concepts and influence effectively across all levels of the organization

Job Responsibility

Operational Enablement & Execution: Partner cross-functionally to operationalize core workflows for Airbnb’s payments platform—including third-party payments, unpaid payouts, blocked third-party payments, dormant accounts, liens, garnishments, and escheatment—ensuring each has clear ownership, documented processes, appropriate tooling, and reliable execution with defined performance metrics and SLAs
Collaborate cross-functionally with Product, Risk, Compliance, Partnerships, Treasury, Customer Support, FP&A, and regional teams to align on workflow design, tooling needs, volume projections, resource planning, and budgeting
Balance control and experience, ensuring operational processes meet policy, risk, and compliance requirements while minimizing friction for guests and hosts
Identify and implement optimization opportunities across money-movement operations, leveraging automation, AI, and data insights to improve accuracy, speed, and scalability
Close ownership gaps by establishing clear accountability, measurable SLAs, and consistent global execution standards
Develop playbooks, procedures, and escalation paths that define how payments operations are executed and governed across markets and teams
May eventually lead directly or indirectly a team of people to enable and execute operations
Policies, Procedures & Standards: Define and maintain clear policies and procedures that guide payment operations, ensuring ownership, consistency, and compliance globally
Embed controls into everyday work so processes meet legal and regulatory requirements without adding unnecessary friction
Keep policies and procedures current and simple, updating them as products, markets, or regulations evolve, and ensuring teams know how to apply them in daily operations

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

KYC Operations Senior Manager

The KYC Operations Senior Manager is responsible for managing a team to provide ...

Location

Costa Rica , Heredia

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-10 years of experience
Bachelor's degree/University degree or equivalent experience
Master's degree preferred

Job Responsibility

Provide senior oversight of KYC Operations teams
represent the KYC function in senior management discussions and key stakeholder meetings
serve as central point of coordination for vendor strategy and third party interactions
serve as key contributor to the Global KYC strategy
ensure effective governance of tasks and processes
partner with global Compliance and KYC teams to interpret and implement new Anti-Money Laundering (AML) policies
develop ongoing KYC training plan
manage KYC Operations project book of work
manage and assess impact of operational implementation of technology and policy change
drive continuous improvements to quality of data and client service levels

Fulltime

Office Manager

The Office Manager is a crucial mid-level position responsible for ensuring an e...

Location

United Kingdom , London

Salary:

Not provided

MVF

Expiration Date

Until further notice

Requirements

Strong organisational and multitasking abilities, balancing multiple priorities
Confident in engaging with MVF employees on updates and important information
Excellent communication and interpersonal skills
Experience in facilities management, office operations, or a similar role
Knowledge of health, safety, and environmental regulations
Ability to manage budgets and negotiate contracts with a commercial mindset
Strong project management skills and data driven mindset, with the ability to oversee multiple projects simultaneously
A proactive, problem-solving approach with attention to detail

Job Responsibility

Be the face of MVF as our front of house and primary point of contact for all visitors, ensuring a warm and professional welcome
Ensure all reception and common areas are inviting, inclusive, and reflective of MVF’s culture
Facilitate as our front of house, ensuring a welcoming and supportive environment for our people and external partners
Enabling internal engagement events, such as social events and organising clubs and All MVF events
Assist with planning and facilitating workspace design projects, gathering feedback, and implementing improvements across all office spaces to increase engagement
Direct, coordinate, and plan essential services such as mail, document archiving, and cleaning, ensuring smooth and efficient operations across all sites
Meet Environment, Health, and Safety (EHS) requirements, ensuring compliance with relevant ESG legislation, audits and creating a safe environment for employees, contractors, and visitors
Accountable for ensuring compliance for fire safety and health practices are in operation, including annual training, proposing risk assessments, and the execution of action plans
Establish and oversee a supplier management strategy
ensuring value for money and key performance metrics are being met

What we offer

Summer Fridays
Competitive holiday benefits - 25 days a year paid holiday, plus 8 bank holidays (increases 1 day a year up to 30 days)
Closed for Christmas holidays - Extra days not taken from your annual holiday allowance
Life Assurance and Income Protection to protect your loved ones
Benefits allowance for health, dental, and vision coverage
Six months paid maternity leave, and one month paid paternity leave (subject to qualifying conditions) inclusive of same-sex and adoptive parents
Defined Contribution Pension and Salary Sacrifice Scheme
EAP - 24/7 Confidential Counselling
Family Forward support for our MVF parents and their mini-mes
2 charity days a year

Fulltime

Director of Finance and Operations

Goodman Masson are delighted to be partnered with Water UK in their search for a...

Location

United Kingdom , London

Salary:

110000.00 - 120000.00 GBP / Year

Goodman Masson

Expiration Date

Until further notice

Requirements

ACA, ACCA or CIMA Qualified Accountant (or equivalent)
Demonstrable track record of delivering sound financial and commercial management
Experience managing outsourced service providers
Evidence of implementing, controlling, and improving financial management systems
Proven ability to work collaboratively to tight deadlines in a fast-paced environment
Experience managing within a complex stakeholder matrix environment

Job Responsibility

Lead all aspects of finance, including monthly management accounts, budgeting, cash flow, VAT returns, and financial controls
Plan and facilitate the year-end audit with external auditors and outsourced accountancy services
Ensure full compliance with all financial matters, including taxation (VAT, Corporation Tax, Employment Taxes)
Support the CEO and Company Secretary in preparing papers for the Audit and Finance sub-committee of the Board
Act as a source of expertise to promote value for money, effective procurement, and contract management across the team
Evaluate and lead opportunities to diversify income streams
Manage key outsourced service providers (Accountancy, Payroll, IT) ensuring service levels and strategy delivery are met
Oversee arrangements for the Group Pension Scheme and insurance services
Project manage improvements to the office space, including liaising with third-party providers regarding the property lease and fit-out
Act as Data Controller for the Information Commissioners Office

What we offer

Annual bonus

Fulltime

New

Procurement Lead

The LDA is seeking two Procurement Leads – Portfolio Managers to play pivotal le...

Location

Ireland , Dublin

Salary:

Not provided

The LDA

Expiration Date

February 01, 2026

Requirements

Operate as Procurement Leads / Portfolio Managers, not just tender managers
Have a strong track record of leading complex, high-value procurements under Irish and EU public procurement law is essential. EU Member state or UK experience is considered equivalent
Have substantive knowledge and practical experience of risk and risk management frameworks, and can apply them across commercial strategy, sourcing and contract management
Have demonstrable experience designing and operating commercial, contract management and procurement systems
Are commercially minded, outcome-focused and able to design strategies that deliver value, manage risk and enable delivery
Have excellent senior stakeholder management skills, including acting as a trusted advisor and critical friend
Have a strong understanding of public procurement governance, assurance and oversight frameworks
Are comfortable working in ambiguity and complexity, shaping new categories and building structure where none previously existed
Strong commercial judgement and negotiation capability
Strategic thinking and analytical rigour

Job Responsibility

Act as the Procurement Lead for your portfolio, owning strategy, governance, systems, delivery and risk management
Support the Head of Procurement in shaping and implementing the overall procurement operating model, strategy, roadmap and risk framework
Lead, manage and develop procurement professionals within your portfolio, building capability and setting standards
Partner with Directors, Heads and Leads to shape procurement and commercial strategy, investment priorities and delivery plans
Act as a trusted advisor and critical friend, providing constructive challenge to ensure robust, defensible and outcome-focused decisions
Build and maintain a robust portfolio risk framework, identifying, assessing and actively managing commercial, legal, delivery and supply chain risks
Design and implement commercial, contract and risk management frameworks that ensure suppliers deliver outcomes, manage risk and maximise value
Embed risk management into category strategies, sourcing decisions, contract models and contract management
Lead the development and use of procurement, contract and risk management systems, including contract registers, performance dashboards and assurance reporting
Lead complex stakeholder environments, balancing delivery urgency, value for money and regulatory compliance

Fulltime

!

Workplace Team Leader

An incredible opportunity to take charge of workplace operations in one of the U...

Location

United Kingdom , London

Salary:

Not provided

Ampa - Legal & Professional Services

Expiration Date

Until further notice

Requirements

5+ years’ experience managing Workplace/Facilities operations in a professional services environment
Strong leadership experience across multi-site operations
High-level understanding of statutory and compliance requirements
Proven background managing front-of-house teams and high-volume workplace operations
Excellent communication skills, with resilience and confidence in handling complex situations
Strong budgeting, troubleshooting, and contractor-management experience
Proficiency across Microsoft 365, Teams, and workplace technologies
Hands-on mindset with the ability to thrive in a fast-paced environment
Experience delivering process improvements and operational efficiencies

Job Responsibility

Build strong relationships across the business to understand needs and deliver an exceptional, professional service
Ensure all requests, enquiries, and workspace standards are delivered to high service levels
Liaising with Internal events team to support all managed and non-managed events at locations of responsibility
Maintain excellent housekeeping and a welcoming, high-quality environment for all building users
Oversee visitor management processes, ensuring compliance and exceptional first impressions
Supporting appropriate objectives and strategies with the Regional Workplace Managers to deliver an outstanding service
Lead day-to-day operational delivery across Workplace services, including reception, meeting suites, catering, cleaning, vending, and document services
Manage and review SLAs, drive continuous improvement, and ensure value for money
Oversee contractor performance, reporting, and relationship management
Supervise external contractors and building management teams as required

Fulltime

Assistant Vice President, FX Settlement

Citi is looking for an Assistant Vice President, FX Settlement to join their tea...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Degree or equivalent work experience preferred
5-8+ years of experience in Tier 1 global financial institutions
Experience in handling large projects delivering operational activities, especially in Money Market, Fixed Income products
Experience delivering strategic change programmes in a fast-paced, large global financial services firm
Strong, influential communicator
Strong risk management and control mindset
Demonstrated experience leading people and developing effective and diverse teams

Job Responsibility

Proactive engagement with Singapore country and APAC regional stakeholders
Drive and implement sustainable processes, automation/migration initiatives
Working closely with Operations Control on developing and adhering to an effective control framework
Involvement in shaping/building standardized and sustainable operational workflow
Preparing & publishing strong MIS information for regular Management Updates
Implementing a successful People and Engagement strategy
Promoting a culture of continuous improvement
Coaching and mentoring our People
Championing diversity and inclusion

What we offer

Access to telehealth options, health advocates, confidential counseling
Expanded Paid Parental Leave Policy
Access to learning and development resources
Generous paid time off packages
Resources and tools to volunteer in the communities

Fulltime

Avp financial crime advisory manager

Embark on a transformative journey as an AVP Financial Crime Advisory Manager at...

Location

India , Noida; Gurgaon

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Experience in Financial Crime in a global financial institution, preferably with experience of a payments business
Strong technical knowledge of financial crime risk management frameworks
Experience of working in complex matrix structure that requires strong stakeholder management
Strong verbal and written communication, presentation, negotiation, and influencing skills
Strong stakeholder management at Senior Executive Committee level with ability to create and maintain highly engaging relationships, challenging the status quo, and driving strategic, innovative and competitive solutions
Outstanding ability to effectively prioritise changing business needs and drive results with a diverse and inclusive style, which promotes advocacy

Job Responsibility

Provide support and direction to Barclays stakeholders and project resources for the delivery of Financial Crime change activity
Support the change teams and business stakeholders with the execution of business change programmes that may have Financial Crime management implications
Support ongoing oversight of the performance financial crime related processes and controls
Supporting the maintenance and delivery of the Financial Crime strategy for Barclays UK CORPORATE BANK and Payments, including any changes that impact AML Strategy throughout the business, whether driven by internal or external factors
Keep up to date with developments within the Banking and Payments industries, to be able to apply financial crime knowledge to identifiable risks within that industry and its specific products
Maintain up to date knowledge of Barclays Group financial crime policies, standards and frameworks, as well as the underlying legislation on which these are based
Provide subject matter expertise to the business and supporting functions, acting as a key contact for Financial Crime referrals
Liaise with senior management on key initiatives deployed across the business and provide advice on AML controls that protect the position of the business
Conduct periodic reviews of AML controls to review the effectiveness and coverage to the known risks and emerging threats effecting the acquiring industry
Accountable for ongoing liaison with, and oversight of group functions supporting the Financial Crime control environment (e.g. Fraud and Global Surveillance & Transaction Monitoring) to ensure effective management of financial crime risks

What we offer

Hybrid working
Modern workspaces, collaborative areas, and state-of-the-art meeting rooms
Facilities include wellness rooms, on-site cafeterias, fitness centers, and tech-equipped workstations
A supportive and inclusive culture and environment

Fulltime

Strategy & Operations Manager, Money

Robinhood

Location:
United States , Menlo Park ▼
New York
Washington

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 11, 2025

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