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At Uber, we solve complex, real‑world problems at scale. In this role, you will help shape the strategy for Uber Eats courier operations in Portugal by turning ambiguous business questions into clear insights, practical recommendations, and high‑impact initiatives. This is a highly analytical and strategic role at the intersection of business strategy, marketplace analytics, and cross‑functional execution. You will work closely with local and regional teams to identify the biggest opportunities in the market, break down complex problems, size and prioritize initiatives, and drive decisions that improve courier experience, safety, and business performance. The role is best suited to someone who enjoys structuring messy problems, using data to build a point of view, and influencing stakeholders through clear thinking and concise storytelling.
Job Responsibility:
Structure ambiguous business problems in the courier market, break them into clear drivers, and prioritize the most impactful questions to investigate
Lead data-driven analyses to understand courier performance, risk patterns, and marketplace health, and build dashboards or frameworks that support better decision-making
Identify opportunities to improve courier experience, safety and regulatory compliance, and translate them into high-impact initiatives that balance risk, experience, and business growth
Size and prioritize opportunities based on impact, feasibility, and trade-offs, then recommend where the team should focus its efforts
Partner with Regional Operations, Legal, Employment, Comms, Community Operations, and other teams to design and launch initiatives end to end
Synthesize insights into clear, executive-ready recommendations and influence decisions across levels and functions
Help build scalable tools, processes, and operating mechanisms that make the local team more effective and consistent
Requirements:
3+ years of experience in analytics, strategy, consulting, banking, growth, or operations in a fast-paced environment
Strong quantitative background, ideally in economics, engineering, mathematics, statistics, or a related field
Proven ability to structure ambiguous problems, analyze data, and turn findings into clear recommendations
Strong business judgment and the ability to prioritize based on impact and feasibility
Excellent communication and stakeholder management skills
Advanced Excel skills
Fluency in English and Portuguese
Work authorization in Portugal
Nice to have:
Experience with SQL or other analytics tools
Exposure to marketplace, delivery, logistics, or platform businesses, ideally with some interaction with compliance or safety topics
Experience in strategy, business planning, or performance analysis