CrawlJobs Logo
Stytch Logo Stytch · IT - Administration

Strategy & Operations - Corporate Telecom Compliance Manager

United States · Job Posted May 27, 2026
Apply Position
Job Link Share

Job Description

This position is needed to lead the strategic execution and governance of telecommunications compliance for a portion of Twilio’s business. As a compliance subject matter expert, you will safeguard Twilio’s reputation by navigating the complex intersection of global regulation and product innovation. You will act as a regional owner, managing operational rhythms and partnering cross-functionally to mitigate risks while identifying growth opportunities. This is a high-visibility individual contributor role that ensures our global communications platform remains trusted, compliant, and performing at its peak.

Job Responsibility

  • Establish and execute country-level programs that align with Twilio’s short-term and long-term telecom compliance strategy
  • Manage weekly compliance operating rhythm for your assigned countries, triaging developments and escalating critical issues to senior management
  • Identify potential compliance risks and work cross-functionally to implement mitigation strategies
  • Own the corporate governance of regional initiatives by maintaining internal policies and procedures that ensure adherence to international telecommunications standards
  • Partner with Product and Engineering teams to drive innovation in compliance initiatives while identifying potential monetization opportunities
  • Collaborate with internal functions to develop training materials and educate employees on evolving regulatory requirements
  • Update senior leadership regularly on strategy execution and performance

Requirements

  • 4+ years of experience in strategy and operations, program management, telecom policy, regulatory compliance, or equivalent
  • Proven ability to program manage complex cross-functional projects and lead operational meetings with diverse stakeholders
  • Strong analytical skills with the ability to use data to drive strategy and report to executive leadership
  • Exceptional written and verbal communication skills, with experience presenting to senior leaders
  • Well-honed critical thinking skills and the ability to problem-solve individually or in a group setting while understanding key financial drivers of the business

Nice to have

  • Demonstrated experience in the telecommunications industry, including knowledge of global regulations such as STIR/SHAKEN, KYC, or regional equivalents
  • Proficiency with SQL, Looker and Airtable
  • Experience working within a global, high-growth technology environment
  • Familiarity with product development lifecycles and how to integrate compliance into technical roadmaps

What we offer

  • competitive pay
  • generous time off
  • ample parental and wellness leave
  • healthcare
  • retirement savings program
  • equity plan
  • corporate bonus plan
  • health care insurance
  • 401(k) retirement account
  • paid sick time
  • paid personal time off
  • paid parental leave
Stytch - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Strategy & Operations - Corporate Telecom Compliance Manager

8 matching positions

New

Information Technology Manager

Veterans Inc. is a premier non-profit organization dedicated to ending veteran h...
Location
Location
United States , Worcester
Salary
Salary:
85000.00 - 90000.00 USD / Year
veteransinc.org Logo
Veterans Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in information technology, Computer Science, or a related field (Master's degree preferred)
  • Five plus years of verified IT experience, including a minimum of 3 years in a formal leadership or supervisory capacity
  • Demonstrated experience supporting distributed IT infrastructure across a multi-site organization or working within the nonprofit sector
  • Must travel regularly to Veterans Inc. locations across New England
  • Must have a valid driver's license and own reliable transportation
Job Responsibility
Job Responsibility
  • Team Leadership & Vendor Management: Direct, mentor, and evaluate IT staff to foster accountability
  • Manage ticketing workflows and regional coverage (New England, MT, ND)
  • Serve as primary contact for ISPs, telecom, and mobile vendors
  • Review service level agreements (SLAs) and optimize recurring contracts
  • Technical Support & Field Operations: Provide multi-channel technical support (in-person, phone, email, remote)
  • Travel to regional sites for cabling, hardware installation, and setups
  • Oversee full-lifecycle asset tracking and hardware or software inventory
  • Systems Administration & Infrastructure: Configure and maintain Azure AD, Office 365, Intune, and UniFi
  • Monitor network performance, CCTV networks, and managed services (ConnectWise)
  • Manage infrastructure vendors like Connectivity Point, T-Mobile, and Verizon
What we offer
What we offer
  • BCBS Medical, Dental, and Vision Insurance
  • Employer Paid Short and Long-Term Disability and Life Insurance
  • $2,500 Medical Opt-Out program if you have medical coverage through another source
  • Retirement Plan (403B) with a $3,000 Match
  • Flexible Spending Accounts
  • Tuition Reimbursement Program
  • Paid Parental Leave
  • Fulltime
Read More
Arrow Right

Regional Infrastructure Director

Cloud Operations and Innovation (CO+I) is the team behind the cloud. CO+I is res...
Location
Location
Ireland , Dublin
Salary
Salary:
113600.00 - 213700.00 EUR / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelors degree in Construction Project Management, Architecture, Engineering, or related field AND Significant years of related experience in Construction Project Management, Architecture, Engineering OR equivalent experience
  • Solid experience working on data center projects
  • Significant project management experience
  • Significant people management experience
  • Ability to meet Microsoft, customer and/or government security screening requirements
  • must pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Job Responsibility
Job Responsibility
  • Coordination, best practice including lessons learnt management of the sub regional ITIM Managers
  • Management of support staff and the allocation of projects and scopes to the support and FTE ITIM staff
  • The Regional Infrastructure Director will be a relentless advocate for managing a safe worksite, supporting the implementation of the Microsoft High Risk Activity (HRA) program and work with our Construction PM to deliver trade collaboration methods to improve safe working and co-ordination of the job sites
  • The Regional Infrastructure Director is responsible for coordinating internal Microsoft scope and resource efforts, requirements, and schedules to ensure a smooth and timely handover of the fitted out Data Centre facility and capacity to the Microsoft Operations team and Business Groups
  • The Regional Infrastructure Director will coordinate with the Data Center Engineering (DCE) team and supporting specialty consultants to review, improve and execute the design across the portfolio
  • The Regional Infrastructure Director is responsible for the coordination of the telecom materials procurement, telecoms installation, Security systems installation, FFE procurement and installation across the portfolio
  • Coordination of the design, procurement, installation and turn up of the facility Corporate Network across the portfolio
  • In cooperation with the sub regional construction Construction Leads this position aligns metro wide delivery strategies to local team objectives, business processes, vendor management strategies, and cross-group collaboration efforts
  • The Regional Infrastructure Director will align with the Construction PM to agree delivery strategies across multi sites and manage a continuous improvement program that will result in a lean project delivery approach
  • The Regional Infrastructure Director will be the responsible identifying and managing stakeholder dependencies and construction deliverables and handoffs for/with Microsoft Security (DCPS), Microsoft IT (CSE), DCI NE, Networking and Integrated services
  • Fulltime
Read More
Arrow Right

Manager Self-Service

The Self Service Manager is accountable for the end to end strategy, performance...
Location
Location
Congo, the Democratic Republic of the , Kinshasa
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Solid understanding of conversational AI, USSD, apps, and digital CX platforms
  • Strong analytical and data-driven mindset
  • Excellent stakeholder management and communication skills
  • Ability to operate in a cross-functional, fast-paced environment
  • Strong experience in digital self-service or channel management, preferably in telecoms or complex service environments
Job Responsibility
Job Responsibility
  • Define and own the end to end self service strategy and roadmap in alignment with CX, Digital, IT, Product, and Care priorities
  • Identify opportunities to expand self service capabilities that improve customer experience and operational efficiency
  • Ensure strategic alignment with Vodacom and Vodafone Group self service frameworks
  • Own and govern the full self service ecosystem
  • Define, track, and improve self service performance KPIs
  • Use insights and analytics to continuously optimise customer flows and platform performance
  • Drive initiatives that reduce cost to serve while increasing customer empowerment
  • Ensure all self service journeys meet CX standards, regulatory requirements, and security guidelines
  • Work closely with IT, Corporate Security, and Compliance teams to ensure proper approvals and controls
  • Maintain consistency of experience across channels and platforms
  • Fulltime
Read More
Arrow Right

EhOD Vodacom Business Sales

The HoD is responsible for leading the B2B Sales and B2B presales including ente...
Location
Location
Congo, the Democratic Republic of the , Kinshasa
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ Years in Telecom or Tech: Senior experience in B2B sales, B2B channel development, and Enterprise business development
  • B2B Success: Proven track record in growing B2B telecom services
  • Change management: Experience in complex change management in a technological context
  • P&L: Strong profitability management expertise
  • Customer Experience: high skills in CEX
  • Partnership Management: Experience forming strategic alliances
  • Cross-Functional Leadership: Strong team management across multiple disciplines with Intercultural awareness and experience
  • Experience working in multinational complex matrix organisations building and maintaining trusted executive-level relationships with CIOs, CTOs, CFOs, and CEOs
  • Emerging Market Expertise: Knowledge of the DRC or similar customer landscape market contexts including, Multinationals and large local corporates Government, public sector NGO and donor-funded institutions
  • Educated to degree level
Job Responsibility
Job Responsibility
  • Define and execute Sales & Prospect to Order strategies to position Vodacom DRC as the leading B2B telecom provider
  • Develop, maintain and lead specific/tailored account plans on acquisition and retention by segment in line with Vodafone Way of selling
  • Manage team negotiating and closing tempo vs monthly, quarterly and yearly revenue target
  • Manages complex deal structuring, contract negotiation, strategic account planning, forecasting, CRM discipline, and bid/RFP governance
  • Analyze forecasts and pipeline data to manage actions prioritization in support of successful deal closure
  • Manage accurate and timely updates of all sales individual and team KPIs for all segments
  • Manages with the support of Sales Senior Managers and Sales Managers to ensure Enterprise account strategies are clearly understood and effectively executed
  • Manages the adoption of new products and solutions into accounts with Sales Managers / Segment Owners to achieve revenue targets
  • Owns the C‑suite engagement strategy, supporting account teams with senior stakeholder access and influence
  • Oversee the full customer lifecycle, from prospect to order and performance monitoring
  • Fulltime
Read More
Arrow Right

Sr. Director Sales

The Sr. Director Sales – India is responsible for leading and growing CommScope’...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
commscope.com Logo
CommScope
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Business, Engineering, Telecommunications, or related field
  • 12–15+ years of experience in the India telecom and broadband sectors
  • Proven experience in a senior leadership role (Country Manager, GM, or Director level)
  • Strong background in P&L management, market expansion, and regulatory environments
  • Experience and senior level relationships developed by working with terrestrial network, wireless, ISP, or mobile network operators in India is strongly preferred
  • Deep personal networks with the India service providers and operators
  • Strong strategic, commercial, and financial acumen
  • Deep understanding of the India telecom and broadband markets
  • Excellent leadership, customers negotiation, and stakeholder management skills
  • Ability to work with government agencies and regulators
Job Responsibility
Job Responsibility
  • Develop and execute the country business strategy fully aligned with regional and global objectives
  • Identify market opportunities in fixed broadband, wireless, enterprise connectivity, datacentre interconnect and digital services
  • Drive market entry, expansion, and competitive positioning in the India telecom landscape
  • Own full country P&L, budgeting, forecasting, and financial performance
  • Optimize costs while ensuring service quality and profitability
  • Ensure accurate financial reporting and compliance with corporate governance standards
  • Lead national sales and marketing strategies for consumer, SME, and enterprise segments
  • Build and manage strategic partnerships with ISPs, tower companies, system integrators, and distributors
  • Oversee pricing, go-to-market plans, and customer acquisition strategies
  • Oversee network deployment, operations, and service delivery
  • Fulltime
Read More
Arrow Right

Legal Counsel

At Vodafone, we’re not just shaping the future of connectivity for our customers...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Qualified solicitor or equivalent, with strong corporate and commercial experience, including joint ventures and M&A‑related activity
  • Proven ability to advise independently on shareholder agreements, governance, Company Secretariat matters and complex commercial contracts
  • Excellent drafting, negotiation and issue‑spotting skills, with sound commercial judgement
  • Strong understanding of telecoms regulation, data protection (including GDPR) and cross‑border legal frameworks
  • Demonstrated experience identifying, articulating and managing legal and regulatory risk in complex, multi‑jurisdictional environments
  • Strong commercial acumen, with experience aligning legal advice to business strategy
  • Ability to engage, influence and challenge senior stakeholders, including ExCo‑level, with clear and confident communication
  • Highly independent, organised and resilient, able to operate effectively in a fast‑paced, pressured environment
  • Experience managing external counsel efficiently and working collaboratively across functions
  • Global mindset, high ethical standards and strong analytical skills
Job Responsibility
Job Responsibility
  • Provide expert legal advice across corporate governance and commercial matters for Vodafone joint ventures, including VF3
  • Own and manage shareholder governance obligations, including advice on Shareholders’ Agreements and related governance documents
  • Lead governance, approval and signing processes across Company Secretariat, Treasury, DOA and Group functions
  • Support Board and Committee activity, including review of papers, minutes and corporate records
  • Draft, review and negotiate complex commercial agreements, including VSAs, Change Requests, amendments and Migration Plans
  • Manage contract approval processes and maintain key trackers (VSA, obligations, approvals) to ensure strong governance and compliance
  • Identify, assess and clearly articulate legal and regulatory risk, applying sound commercial judgement and escalating where appropriate
  • Act as a trusted advisor to senior stakeholders, influencing decision‑making and constructively challenging risk positions
  • Lead negotiations with partners and vendors and manage external counsel efficiently where required
  • Collaborate closely with VF3 Legal, Company Secretariat and cross‑functional teams to deliver timely, compliant outcomes
What we offer
What we offer
  • Yearly bonus: 20%
  • Company car: company funded car of £580 per month + private fuel or cash alternative of £630 per month
  • Annual leave: 28 days + bank holidays + the opportunity to buy/sell/carry over 5 days/year
  • Charity days: 5 days/year
  • Maternity leave: 52 weeks: the first 13 weeks are fully paid, followed by 26 weeks of half pay
  • Private pension: You can contribute up to 5% of your basic pay with 2:1 matching from Vodafone up to 10%
  • Access to: private medical, private dental, free health assessments, share save scheme
  • Additional discounts: Vodafone retail, gym, cinema, cycle to work, season ticket loan
Read More
Arrow Right

Country Director

As the Country Director at pawaPay, you will lead the company’s operations and p...
Location
Location
Democratic Republic of the Congo
Salary
Salary:
Not provided
talentsafari.io Logo
Talent Safari
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in stakeholder management, business development, regulatory liaison, or operational leadership within fintech, mobile money, telecoms, or financial services
  • Proven experience managing senior external stakeholders, including regulators, mobile network operators, and banks
  • Bachelor’s degree in Business Administration, Finance, Economics, or a related field (MBA preferred)
  • Strong understanding of the African payments industry
  • Demonstrated experience leading cross-functional initiatives and coordinating multiple internal teams
  • Excellent relationship-building skills, with strong communication, negotiation, and problem-solving abilities
  • Ability to work under pressure, multitask effectively, and maintain high responsiveness
  • Fluency in English
  • and local languages spoken in DRC
  • High integrity, strong organisational skills, and a proactive, “ownership-driven” mindset
Job Responsibility
Job Responsibility
  • Serve as the primary relationship holder for all in-country partners, including MMOs, banks, and financial institutions
  • Lead ongoing partner engagement, ensuring clear and consistent communication, alignment to Group strategy, and proactive management of partner expectations
  • Own and lead all in-country service review meetings, including weekly, monthly, and quarterly performance reviews
  • Maintain partner satisfaction through regular in-person and virtual engagements, ensuring strong local presence and responsiveness
  • Act as the in-country escalation point for all partner issues, resolving disputes where possible and escalating to Cluster Leads or Group where necessary
  • Maintain a single, consolidated view of the partnership at the market level, documenting key issues, opportunities, and performance trends
  • Support Group-level partnership owners (Head of Africa Ops) in cross-jurisdiction engagements by providing updates, insights, and local intelligence
  • Lead initial commercial conversations with MMO and banking partners in-country, identifying opportunities for improved commercial performance, new initiatives, and strengthened collaboration
  • Drive end-to-end onboarding, integration, and go-live processes with partners, coordinating with Operations, Product, Tech, and Compliance teams
  • Ensure robust post–go-live support, collecting feedback, monitoring adoption, and leading in-country follow-up
What we offer
What we offer
  • Help improve financial access in Africa
  • Being part of an amazing team that shapes the company’s culture as a great place to be
  • An ambitious, talented, and diverse team that always has your back
  • We grow fast, and you will grow fast with us
  • Competitive remuneration
  • 35 days of paid leave per year (inclusive of public holidays) and more
  • Fulltime
Read More
Arrow Right

Integration and Technical Infrastructure Manager

The role of the Integration and Technical Infrastructure Manager (ITIM) for the ...
Location
Location
United States , Annapolis Junction
Salary
Salary:
96500.00 - 188400.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Construction Project Management, Architecture, Engineering, OR related field AND 5+ years related experience OR equivalent experience
  • Candidates must have an active TS and be willing and eligible to upgrade to TS/SCI (with polygraph) or have an active TS/SCI and be willing and eligible to upgrade to TS/SCI (with polygraph)
  • Ability to meet Microsoft, customer and/or government security screening requirements are required pre-offer and post-hire for this role
  • This position requires verification of U.S. citizenship due to citizenship-based legal restrictions
  • Bachelor's Degree in Construction Project Management, Architecture, Engineering, OR related field AND 8+ years related experience OR equivalent experience
  • 7+ years experience working on data center projects
  • 5+ years’ experience in IT fit out or construction related project management
  • Familiarity with ICD 705/Tempest
  • PMI (Project Management Institute) – PMP (Project Management Professional) certification highly desired
Job Responsibility
Job Responsibility
  • Be a relentless advocate for managing a safe worksite, supporting the implementation of the Microsoft High Risk Activity (HRA) program and work with our Construction PM and general contractor team to deliver trade collaboration methods to improve safe working and co-ordination of the job sites
  • Responsible for coordinating internal Microsoft scope and resource efforts, requirements, and schedules with those of the, General Contractor, Vendors and Suppliers to ensure a smooth and timely handover of the fitted out Data Center facility and capacity to the Microsoft Operations team and Business Groups
  • Coordinate with the Data Center Engineering (DCE) team and supporting specialty consultants to review, improve and execute the design
  • Responsible for the coordination of the telecom materials procurement, telecoms installation, Security systems installation, FFE procurement and installation
  • Coordination of the design, procurement, installation and turn up of the facility Corporate Network
  • In cooperation with the Construction Lead this position aligns metro wide delivery strategies to local team objectives, business processes, vendor management strategies, and cross-group collaboration efforts
  • Align with the Construction PM to agree delivery strategies across multi sites and manage a continuous improvement program that will result in a lean project delivery approach
  • Be the responsible identifying and managing stakeholder dependencies and construction deliverables and handoffs for/with Microsoft Security (DCPS), Microsoft IT (CSE), DCI NE, Networking and Integrated services
  • Work alongside the DCD Construction manager and is responsible for the delivery of Integration and Technical Infrastructure scope and deliverables for the Air-Gapped Cloud (AGC) organization
  • Create and/or maintain practices to identify and incorporate cost-effective solutions in line with evolving build program specification requirements and report on KPIs for the same
  • Fulltime
Read More
Arrow Right