Strategy & Operations Associate

• Supporting the definition and execution of strategy to drive growth across the New Verticals business
• Partnering with business leads on strategic projects focused on unlocking growth, from problem definition through to delivery
• Conducting quantitative analysis and modelling to support decision-making and prioritisation
• Working cross-functionally to help operationalise new initiatives and support execution in a rapidly evolving environment
• Supporting New Verticals performance management across annual planning, weekly and monthly business reviews, and trading updates
• Contributing to the goal-setting and OKRs process by defining targets and tracking P&L performance against plan

• 2-4 years experience in management consulting, finance, or at a market-leading organisation
• experience in e-commerce, grocery, or a customer-obsessed business is a plus
• Strong problem solving skills involving identifying the root causes of problems, assessing risks and impacts, and determining effective solutions
• Highly analytical mindset with strong modelling skills, and the ability to break down large data sets and turn them into actionable insights
• Strong stakeholder management skills, with experience working inside complex, matrixed organisations
• Strong communication skills, with the ability to operate effectively at all levels of the organisation
• London-based with a minimum of three days required in the office

experience in e-commerce, grocery, or a customer-obsessed business is a plus

• 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
• One day of paid leave per year to volunteer with a registered charity
• Funded single cover healthcare on our core plan, with the option to add family members at own cost
• On-site gym (HQ), discounted external gym membership
• Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass
• Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments
• Life assurance
• Maternity, paternity and maternity and shared parental leave, eligible from day one of employment
• Excellent kit to enable working from home and a parent-friendly working culture
• Access to free mortgage advice
• Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel
• Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
• Regular Employee Resource Group (ERG) led social events – examples include dinners, dance lessons and in-office yoga sessions
• Summer and end-of-year parties
• Free Deliveroo Plus: free delivery and access to special offers
• Team lunches from the best local restaurants
• Up to 5% matched pension contributions
• Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success