Strategy & Operations Analyst

• Elevate the customer experience through added value
• Work closely with Customer Success Managers and Sales Engineers on customer-facing strategic initiatives: such as onboarding workflows, remediation programs, or implementation playbooks
• Based on data insights, influence the rollout strategy of the client and its delivery through actionable recommendations
• Analyze prospect & customer data to quantify and articulate the business impact of our solutions
• Drive and deliver strategic projects
• Take full ownership of internal key cross-functional projects (e.g., new product launch, new operating model, expansion opportunities etc..)
• Lead stakeholder coordination across teams (Product, Marketing, Sales, Ops, etc.)
• Identify risks and roadblocks early, propose mitigation plans, and keep leadership aligned through clear communication
• Ensure smooth execution and delivery of measurable outcomes
• Solve business problems through deep Analysis
• Collaborate with other team members on broader strategic initiatives such as pricing strategy, org design, process improvement, or AI integration
• Break down complex, ambiguous business challenges into actionable insights
• Conduct data-driven analyses to support decision-making across teams
• Translate findings into clear recommendations and drive their implementation
• Develop frameworks and models to inform strategic choices and optimize operations
• Contribute to building scalable tools, templates, and best practices to enhance operational efficiency

• Strong analytical mindset with the ability to translate data into actionable insights
• Good command of SQL and a prior experience with data analysis/BI tools
• Excellent organizational and project management skills
• Outstanding communication and interpersonal skills, with the ability to influence cross-functional teams
• Prior experience in consulting or in a high-growth scale-up environment is highly desirable
• Fluency in English & French

Experience leveraging AI to automate workflows and boost productivity

• Package that includes BSPCE
• Lunch voucher (Swile, 9€ at 50%)
• Sponsored Wellpass (gymlib)
• Non-charged health insurance for children (Sidecare / Generali)
• Up to €300 to improve your home office set-up
• Yearly holiday allowance
• Referral bonus of 4000€ for any new Guardian we might hire thanks to you
• Team building: monthly budget dedicated to each employee that you can spend as you wish, with colleagues (latest examples to date: Michelin star restaurant, karaoke, stand-up show, kitesurfing week-end, ...)
• Remote policy: hybrid (3 days/week at the office in Paris)
• Opportunities for career development in the long term