Strategy Lead, HSBC

HSBC

Location:
Hong Kong, Central

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Operations Shared Services (OSS) drives operations' performance standards, service excellence, and consistency across the Group and our Global Service Centres (GSCs). This central team oversees areas such as business intelligence, cost management, reporting, billing and regulatory compliance. In addition, through its GSC Capabilities team, they are responsible for enterprise-wide workforce management, location strategy, future skills, and group common services (AI, automation, and other strategic initiatives).

Job Responsibility:

Own the end-to-end process for executive reporting, including: drafting clear, insightful presentations and papers materials for the Shared Services ExCo, Group OpCo, Board & Leadership forums monitoring programme progress and highlighting key strategic risks and decisions and ensuring alignment with Group Strategy
Support the development and delivery of the Shared Services strategy, aligned with the Bank’s growth ambitions and operational transformation agenda
Lead strategic discovery and design projects focused on simplifying, digitising, and automating key operational journeys
Develop and maintain a scenario modelling capability to support long-term strategic planning, cost optimisation, and resource management
Utilise internal and external benchmarking, market intelligence, and business insights to continuously refine the location strategy
Lead reporting on progress, impact, and risks to ExCo and senior forums
Provide a clear voice and structure in forums with divergent views, balancing short-term tactical delivery with long-term strategic aims
Articulate or translate complex information in a clear, meaningful and structured way to suit audience

Requirements:

Experienced strategy consultant or experience from an in-house strategy / chief of staff role (or similar)
Graduate level education, preferably a Master in Finance / Banking / Economics or similar
Strong financial understanding and modelling skills
Understanding of operational banking processes
Strong ability to communicate verbally and in writing with senior stakeholders
Analytical reasoning and excellent problem-solving ability in complex ambiguous situations
Experienced in managing resources
Experienced in working with and senior bank executives (GB/GF CEOs/COO/CIOs)
Experienced in delivering board and executive level materials (presentations and papers)
Familiarity with operational transformation, shared services models, and workforce planning
Excellent MS Office Skills (Excel, PowerPoint, Word)

What we offer:

Flexible working
Continuous professional development
Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
August 27, 2025

Expiration:
September 10, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Strategy Lead

HSBC

Location:Hong Kong, Central

Category:Finance

Contract Type:Employment contract