Strategy & Implementation Lead Job at Human8

Job Responsibility

Lead client consulting engagements across a diverse portfolio of strategic initiatives, ensuring recommendations translate into tangible business actions and sustained impact within client organizations
Identify brand and innovation territories through market, cultural, and consumer insight analysis to uncover differentiated growth opportunities
Translate insights into clear brand strategies, including positioning, purpose, and narrative
Activate brand and creative strategies end-to-end, partnering cross-functionally to bring ideas to market effectively
Lead innovation efforts, facilitating ideation and co-creation work sessions and workshops to generate new product, service, and experience concepts
Advance innovation pipelines by identifying unmet needs, validating concepts, and defining value propositions
Deliver assets that enable change and customer-centricity, including journey maps, experience principles, and playbooks that help organizations operationalize strategy
Serve as a strategic advisor, challenging thinking and uncovering transformative opportunities
Establish rapport with executives and build trust quickly
Successfully guide engagement teams in delivering consistently exceptional client service and outcomes
Foster collaboration with other teams and specialties at Human8 (e.g., Communication Design, Research, Analytics), weaving appropriate competencies together for a cohesive result and client experience
Demonstrate genuine sensitivity, support, and encouragement for colleagues, along with consistent professional maturity
Build strong, trusted relationships with the Account Strategy team and act as a subject matter expert to assist in client conversations, supporting solutions and proposal development
Ability to identify client needs and solutions to generate additional business opportunities through existing work

Requirements

8+ years of strategy or consulting experience, preferably in brand, business or marketing strategy and/or general insight led strategy work
High degree of comfort with ambiguity – ability to lay out an aspirational vision of what’s possible and then execute on it without prompt
Strong presence, confidently leading meetings, facilitating discussions, and influencing stakeholders to align on clear decisions and next steps
Keen business acumen, critical thinking, and influential written and verbal communication skills throughout the engagement
Skilled with using frameworks and visual models to help convey thoughts and strategy
Successful track record of leading/mentoring and overseeing project teams with agility as well as strong communication, collaboration, and organizational skills
Thrives in fast-paced, ambiguous environments and brings a proactive, entrepreneurial mindset
A degree in a related field is beneficial (Marketing, Brand, Organizational Development, MBA) but we equally value demonstrable, equivalent experience. We welcome candidates from diverse educational backgrounds.

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Strategy & Implementation Lead

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