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Strategy Consultant

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Optimizely

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Location:
United States

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

CMP Services, an Optimizely Expert Services business unit, helps Customers unlock the full value of CMP and Opal by providing hands-on platform expertise and tailored technical solutions. We are the ideal partner for teams that may not have the capacity or in-house expertise to deliver these outcomes on their own. Think of us as the specialist you call when your bathtub is leaking — we bring the tools, the know-how, and the experience to get it right. Your goal is to help them establish best-in-class programs that drive measurable business impact.

Job Responsibility:

  • Be a hands-on product expert for Content Marketing Platform (CMP) and Opal
  • Serve as a trusted tactical and strategic advisor to Customers
  • Drive customer adoption and growth through (not limited to) audits, enablement, workshops, and configuration
  • Own the relationship between CMP Services and your portfolio of Customers
  • Translate customer challenges and business goals (use cases) into clear platform solutions
  • Deliver hands-on configuration and solution implementation
  • Lead regular customer reporting on activities and engagement outcomes
  • Own project delivery (scope, timelines, risks, execution)
  • Collaborate closely with Engineering, Product, Customer Success, and Onboarding
  • Maintain accurate customer use cases, documentation, and profiles
  • Actively monitor and contribute to Newsroom and internal channels to build your brand. Attend Product and Company meetings to stay informed

Requirements:

  • 5+ years experience in SaaS, with strong exposure to MarTec
  • Working knowledge of AI, including practical application for efficiency and customer value
  • Strong customer-facing consulting skills across technical and non-technical audiences
  • Ability to clearly explain product value, positioning, and technical concepts
  • Comfortable advocating for customers with Product, Sales, and internal teams
  • Proven ability to manage multiple priorities under pressure
  • Curious, self-driven, and motivated to learn and share knowledge
  • Strong organizational skills and execution mindset

Nice to have:

(Ideally) Experience using CMP, work management, or orchestration platform

Additional Information:

Job Posted:
January 20, 2026

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