Strategy Consultant

• Own a portfolio of clients in North America, nurturing the account to drive test velocity and effectiveness for a high ROI experimentation program
• Collaborate with a team of other Strategy Consultants, Project managers, Designers, Developers, and QA Engineers to execute the experiments for our customer
• Take vague test ideas or requirements from a client and turn that into a recommendation of how to frame the experiment from an experiment design and UX design standpoint
• Run weekly or bi-weekly calls with your clients where you will discuss the results of recently completed tests, the status of experiments in the design/dev cycle, and strategize on future experiments
• Help clients find the best methods to show the value of experimentation and personalization within their companies
• Help build and scale a Digital Experience Optimization (DXO) practice that provides strategic ideation, design guidance, development and quality assurance support to a growing number of customers focused on digital experience optimization
• Work closely with team leadership to improve processes, enable customer success, drive revenue, and evolve our services

• Passionate about A/B and multivariate testing, personalization, and CRO
• Confident in high-level understanding of web development concepts (front-end vs. backend, purpose of different environments, HTML vs. CSS vs. JavaScript, etc.)
• Fearless and proactive in a start-up environment within a larger organization
• An excellent communicator, written and verbal
• Detail oriented
• Excited to work with a cross-functional team
• Comfortable working remotely
• Self-aware – understands when to ask for help
• Reliable
• 4+ years of experience in customer-facing roles in: Analytics, digital customer experience, or conversion optimization Management consulting or in-house strategy for digital or technology firms SaaS, ideally for a customer experience technology
• Ability to facilitate executive level discussions, understanding the motivations and concerns of C-level executives and connecting your messaging to them
• Basic understanding of the MarTech landscape and how different SaaS tools are used to achieve different outcomes
• Ability to explain strategy and concepts to executives, technical teams, practitioners, and other stakeholders
• Ability to thrive in ambiguity and help define a structure
• Proven communication and presentation skills Experience in both qualitative and quantitative analysis, financial / business case models
• Ability to understand, interact with, and advise various C-level stakeholders
• Familiarity with customer experience technology, able to understand digital analytics and design / product / CRO processes
• Experience working with sales management and field sales
• Familiarity with value-based selling or value consulting is helpful

Familiarity with value-based selling or value consulting is helpful