Strategy Consultant

• Comfortable in leading customers through workshops annd other deliverables
• Develops new ways we do things, to enable better customer outcomes
• Owns the customer relationship, ensuring the customer sees value out of Optimizely
• Curious and excited to share what they have developed for the better use across the business
• Quantifying the impact of working with Optimizely Devising strategies and roadmaps together with clients, sales, and services
• Coaching customers on how to translate the challenges of their current tooling into core business goals, milestones, and specific priorities
• Developing and leading customer workshops on digital strategy, based on your industry knowledge and context from research
• Developing C-Level strategic and financial presentations to provide honest guidance and establish realistic long-term goals
• Refining ROI/TCO models and frameworks, developing client-facing online tools and framework
• Supporting Account Executives as thought partners on the deal strategy Scaling your knowledge throughout the go-to-market organization
• Contributing to financial and strategic case studies Publishing industry-facing thought leadership and representing Optimizely as a thought leader at external events
• Partnering with Sales, Solutions Engineering, and post-sales Professional Services to continuously improve the enterprise sales approach
• Guiding customers on the onboarding support they will need to realize their goals, and defining a value roadmap to make this a digestible process

• Possesses and applies comprehensive knowledge of particular field of specialization to the completion of complex assignments
• Comprehensively understands current industry best practices and applies appropriately to Episerver
• Shows expertise in a specific feature / process / program within the function
• Has the ability to break down team deliverables into meaningful projects
• empowers and delegates to team members
• Experience mentoring or leading entry level and intermediate level employees
• Business acumen is moderate, and recognizes causation between own group and immediate stakeholder groups
• Ability to break down and manage deliverables to completion for self and team
• Experience interfacing with clients and executives
• Experience with AB testing tools such as Optimizely and VWO
• Experience writing requirements for designers, front-end developers, and QA analysts
• An understanding of quantitative and qualitative web analytics and key metrics that digital companies use to measure digital performance
• Exceptional customer insights and proven success utilizing analytics to provide actionable, strategic recommendations
• 2+ years of experience in customer-facing roles in: Analytics, digital customer experience, or conversion optimization
• Management consulting or in-house strategy for digital or technology firms SaaS, ideally for a customer experience technology
• Basic understanding of the MarTech landscape and how different SaaS tools are used to achieve different outcomes
• Ability to explain strategy and concepts to executives, technical teams, practitioners, and other stakeholders
• Ability to thrive in ambiguity and help define a structure
• Proven communication and presentation skills
• Experience in both qualitative and quantitative analysis, financial / business case models
• Ability to understand, interact with, and advise various C-level stakeholders
• Familiarity with customer experience technology, able to understand digital analytics and design / product / CRO processes
• Experience working with sales management and field sales
• Familiarity with value-based selling or value consulting is helpful
• Bachelors or higher equivalent

Familiarity with value-based selling or value consulting is helpful