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The Strategic Solutions Demo Engineer and Web Specialist is a dynamic, high-impact technical role within the Strategic Solutions team, based in Atlanta, GA. Reporting to the Sr. Manager, Lane Greer, this position is critical for supporting the sales cycle with deep technical expertise and driving product innovation through solution definition and implementation. This role acts as a vital technical overlay for Sales and Solution Engineering, ensuring prospects and customers understand the value, technical superiority, and extensibility of the Fullstory platform. The role maintains a dual focus, with approximately half the time dedicated to Go-to-Market support and solutioning, and the other half dedicated to defining and maintaining the full-stack demo environment.
Job Responsibility:
Serve as a technical resource, collaborating with Sales Executives and Solutions Engineers to design, present, and validate complex technical solutions for strategic accounts
Provide expert-level knowledge on Fullstory's web implementation, API integrations, security, and architecture to overcome technical objections and demonstrate platform superiority, directly accelerating deals
Customize technical integrations and develop small-scale technical validations to demonstrate how Fullstory data integrates into a customer's existing technology stack
Develop and deliver highly tailored technical presentations, demonstrations, and workshops to high-value prospects and customers
Take responsibility for the current demo site assets, contribute to the design and development of the next-generation demo platform, and utilize AI tooling for rapid development, implementation, and maintenance of functional web and mobile application demonstrations
Act as a key technical liaison, gathering customer and market feedback to inform the future product roadmap and strategy of the demo platform
Leverage AI coding assistants to rapidly troubleshoot framework related build errors on behalf of customers and sales prospects
Requirements:
2+ years of experience in a customer-facing technical role (e.g., Customer Engineer, Sales Engineer, Technical Consultant) with a focus on web technologies
Demonstrated experience with modern frontend build systems, including HTML, CSS, and advanced JavaScript/TypeScript
Proficiency in at least one modern web development framework (e.g., React, Vue, Angular)
Experience with RESTful APIs and integrating SaaS platforms using technical and programmatic approaches
Experience deploying to Google Cloud Platform or similar environment
What we offer:
Flexibility and Connection
Flexible PTO policy
Annual company-wide closure
Federal holidays
Sponsored benefit packages for US-based employees
Supplemental coverage options for international employees
Professional development opportunities
Annual learning subsidy for US and EMEA-based employees
Monthly productivity stipend for US and EMEA-based employees
Team off-sites
Annual full-company meet-up
Paid parental leave
Bereavement leave, including miscarriage/pregnancy loss
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