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Strategic Services Consultant / Learning Strategist

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NovoEd

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Job Description:

The Strategic Services Consultant is both a customer-facing strategist and a hands-on learning experience designer/builder of collaborative learning experiences. You will split your time between delivering consulting and Learning Experience Design engagements for customers and partnering with Sales on pre-sales prototypes, strategic consults, and design reviews that accelerate deals and help prospects envision what’s possible on NovoEd.

Job Responsibility:

  • Customer Consulting and Service Delivery: Own multiple concurrent client engagements from project scoping through launch
  • Facilitate weekly design sessions with clients to translate existing materials into cohort-based, social, and practice-driven experiences
  • Build or co-build NovoEd courses
  • Train customer facilitators
  • Partner with L&D leaders as a trusted advisor
  • Strategic Pre-Sales Consulting: Join Sales Reps and Customer Success Managers in early-stage conversations
  • Conduct rapid prototypes, mock builds, or collaborative design consults
  • Provide design reviews
  • Offer strategic recommendations
  • Internal Projects and Enablement: Contribute to scalable tools and frameworks
  • Help maintain and enhance standardized course templates
  • Participate in internal initiatives to improve services workflows
  • Collaborate cross-functionally with Marketing, Sales, and Product teams

Requirements:

  • 5+ years of experience in Learning & Development, Talent Development, Leadership Development, Enterprise Academy design, or a comparable corporate learning function
  • Strong grounding in adult learning, collaborative learning design, or social learning approaches
  • Demonstrated ability to lead customer-facing design sessions, facilitate conversations, and translate business needs into learning solutions
  • Experience managing multiple workstreams and delivering high-quality outputs under deadlines
  • Excellent communication, facilitation, and relationship-building skills

Nice to have:

  • Experience working in or consulting for large enterprises (25,000+ employees) with complex stakeholder ecosystems
  • Instructional design experience building cohort-based or blended online learning programs
  • Experience launching large-scale learning programs or capability initiatives in complex organizations
  • Familiarity with learning platforms, LMS/LXP ecosystems, or SaaS implementations
  • Comfort advising senior L&D, HR, and business stakeholders
  • Workshop facilitation experience (virtual or in-person)

Additional Information:

Job Posted:
January 18, 2026

Work Type:
Remote work
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