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Woolworths at Work is a pioneering 'startup' within the Woolworths Group ecosystem, launched in 2020 with the ambition of redefining the B2B grocery supply market. Having successfully transitioned from a startup to an ‘emerging’ business, we are on a fast-track growth trajectory to become a $2bn+ business within the next five years. As a Strategic Sales Manager, you will be at the forefront of this growth, responsible for identifying and securing new opportunities across priority verticals. Operating within our eComX functional group, this role blends strategic account management with proactive business development. You will be instrumental in transforming how professional services, education, government, and industrial sectors manage their everyday essential needs through our best-in-class digital experience.
Job Responsibility:
Strategic Account Growth: Own the end-to-end relationship for strategic enterprise accounts, developing plans to grow share of wallet and improve customer satisfaction
Business Development: Proactively prospect and qualify enterprise leads through outbound activity and networking, managing the full sales cycle from initial engagement to contract close
Face-to-Face Engagement: Spend significant time on the road meeting customers to understand their evolving needs and deliver tailored, data-driven solutions
Relationship Management: Foster multi-layered relationships with C-suite stakeholders and key decision-makers to build long-term loyalty and advocacy
Contract Negotiation: Lead and manage complex contract renewals and negotiations to secure Customer Supply Agreements (CSA)
Internal Advocacy: Act as a strong voice for the customer within the organization, collaborating with Product, Pricing, and Operations teams to enhance our Customer Value Proposition
Requirements:
6+ years of experience in sales management, account management, or customer success, preferably within a B2B or e-commerce environment
A proven track record of managing and growing high-value enterprise accounts and navigating complex buying environments
Demonstrated experience in developing and executing strategic account plans that drive retention and share of wallet expansion
Excellent verbal and written skills, with the ability to deliver impactful presentations and 'storyboard' complex data into clear insights
A result-driven mindset with a strong understanding of financial principles, P&L management, and sales forecasting
Proficiency in using SFDC (Salesforce), Tableau, and other analytical tools to track performance and derive actionable insights
What we offer:
Hybrid Flexibility: Blend in-office engagement with work-from-home opportunities for a balanced work week
A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network
Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work
12 weeks paid parental leave for primary caregivers plus paid superannuation for up to 12 months while the Team Member is on parental leave - eligible from the first day of employment