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Strategic Renewals Account Executive

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Blackbaud

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Location:
United States of America , Remote

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Category:

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Contract Type:
Not provided

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Salary:

108100.00 - 142500.00 USD / Year

Job Description:

The Strategic Renewals Account Executive owns renewal strategy and execution for Blackbaud’s largest and most complex enterprise customers. This role is a senior individual contributor and a backfill for one of the most senior positions on the team, requiring strong commercial judgment, executive presence, and deep experience navigating high-stakes, enterprise-level renewals. You will manage high dollar portfolios, lead complex renewal and expansion negotiations, and orchestrate cross-functional teams to protect, preserve, and grow both revenue and long-term customer relationships.

Job Responsibility:

  • Own Enterprise Renewal Strategy
  • Develop and execute long-term, risk-based renewal strategies for Blackbaud’s largest enterprise customers
  • Proactively identify and mitigate churn risk, competitive pressure, and commercial obstacles within complex accounts
  • Lead high-stakes renewal negotiations involving pricing strategy, contract terms, and executive approvals
  • Drive Expansion Through Renewals
  • Own expansion strategy within the renewal motion, identifying opportunities to grow accounts through additional solutions, services, or scope
  • Partner closely with Sales, Customer Success, Product, and Professional Services to position and close expansion opportunities
  • Lead Cross-Functional Deal Orchestration
  • Orchestrate complex renewal and expansion deals across Finance, Legal, Product, Sales, Customer Success, and Executive Leadership
  • Ensure internal alignment, clear decision-making, and timely execution across all stakeholders
  • Act as a Trusted Executive Advisor
  • Establish and maintain executive-level relationships within customer organizations
  • Lead executive business reviews and strategic planning conversations that align Blackbaud’s solutions to customer goals
  • Represent Blackbaud as a trusted partner and advisor in complex, high-impact customer engagements
  • Forecasting & Commercial Discipline
  • Build and maintain an accurate pipeline and high-confidence forecasts for large, complex renewals
  • Demonstrate strong commercial discipline, data fluency, and accountability for outcomes

Requirements:

  • 7+ years of experience in enterprise sales or strategic renewals, with demonstrated ownership of large, complex commercial negotiations
  • Proven success managing enterprise-scale renewals, including multi-year, multi-million dollar solution customer portfolios
  • Strong experience negotiating with executive-level stakeholders and navigating complex procurement, legal, and financial processes
  • Demonstrated ability to lead cross-functional deal teams and influence without authority
  • Experience operating in consultative or solution-selling environments
  • Familiarity selling into nonprofit, education, or mission-driven organizations is strongly preferred
  • Comfort managing ambiguity, renewal risk, and competitive dynamics in high-stakes environments

Nice to have:

Familiarity selling into nonprofit, education, or mission-driven organizations

What we offer:
  • Medical, dental, and vision insurance
  • Remote-first workforce
  • 401(k) program with employer match
  • Flexible paid time off
  • Generous Parental Leave
  • Volunteer for vacation
  • Opportunities to connect to build community and belonging
  • Pet insurance, legal and identity protection
  • Tuition reimbursement program

Additional Information:

Job Posted:
April 12, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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