Strategic Relationship Manager Job at Social Value Portal Ltd (Westminster)

Strategic Relationship Manager

The Strategic Relationship Manager (SRM) is responsible for the quality, health,...

Location

Salary:

Not provided

Pluris

Expiration Date

Until further notice

Requirements

Knowledge and practical application of Solution Selling and Large Account Management methodologies, processes, and concepts is preferred
Experience with enterprise class marketing-related technologies solutions, including databases, campaign management, and business analysis tools
experience with web analytics, search, and email related tools and applications is helpful
Understanding of strategic marketing including knowledge of integrated marketing programs
Five or more years experience in large account selling and management selling preferably in a marketing services environment
Desire and ability to travel (up to 50%)

Job Responsibility

Responsible for the quality, health, growth and profitability of the company’s relationships with its clients by ensuring that our services and solutions are delivered in alignment with that client’s objectives and key strategies
Responsible for knowing the clients objectives, key strategies, and leaders and stakeholders such that Pluris is in a credible position to collaborate in further refining those strategies and developing specific initiatives and solutions that will enable the client to achieve their objectives
Collaborating with client’s stakeholders in the successful execution of marketing-related strategies, programs, and initiatives to support the success of key business line leaders in the client’s organization
Providing results on the progress and outcome of marketing initiatives and calculating return-on-investment metrics to ensure programs meet the client’s goals
Provide leadership to all internal delivery teams by communicating the overall objectives and strategies for the account and outlining clear initiatives and timeframes to achieve them
Work collaboratively to ensure appropriate direction is provided to all delivery teams and a productive two-way communication flow exists
Work as part of the delivery team responsible for: Developing and scoping new initiatives and projects, drafting proposals, statements of work, and other activities related to selling, servicing, and delivering work to the client
Ensuring smooth operation of all solutions, campaign operations, and other day-to-day activities required to meet the clients objectives
Ensuring that all work performed is executed within set deadlines and within established budgets
Collaborate with the teams responsible for selling and delivering strategy and analytics related projects to the client to ensure all strategies, analysis, and recommendations are accurate, appropriate, and consistent with the clients objectives

What we offer

The top rated health care plan – with very low cost to employees
Uncapped 401k retirement plan match
Seasonal offsite team activities (Rowing on the Charles, sporting events, paintball, bowling, etc.)

Strategic Relationship Manager

Responsible for providing strategic account management and sales leadership for ...

Location

United States , New York

Salary:

118125.32 - 177187.97 USD / Year

Comcast Advertising

Expiration Date

Until further notice

Requirements

Bachelor's Degree
7-10 Years Relevant Work Experience
Account Management
Customer Relationships
Book Of Business
Customer Satisfaction
Strong consultative sales skills
Relationship building
External and internal customer satisfaction management
Understands and interprets customer needs

Job Responsibility

Responsible for hitting revenue targets for book-of-business
Builds, maintains and handles client relationships
Researches and understands client business and goals
Understands and interprets customer needs and partner with product and engineering team to develop solutions
Provides tactical direction to onboard new partners, strengthens existing relationships, and expands commercial and strategic opportunities
Provides insight into customer challenges, needs, and opportunities to cross-functional stakeholders including product, marketing, engineering, customer success, and sales leadership
Works cross-functionally to develop go-to-market strategies and drive initiatives
Serves as an escalation point for key customer issues around pricing and commercial agreements
Regularly participates in client entertainment and activities focused on strengthening business relationships
Travels as necessary in support business objectives

What we offer

Medical, prescription, vision, and dental insurance for eligible employees
401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
Paid time off including eight observed company holidays and flex time
Exclusive perks + discounts, including tuition assistance, commuter benefits and more

Fulltime

Enterprise Sourcing Manager – Emerging Technology & Strategic Supplier Relationship Management (SRM) Lead

The Enterprise Sourcing Manager, Emerging Technology & Strategic Supplier Relati...

Location

Frisco; Overland Park

Salary:

88100.00 - 158800.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent. Acceptable areas of study include Supply Chain, Business, Engineering, Construction Management, or Real Estate
4-7 years of experience in strategic sourcing, category management, supplier management, procurement, or infrastructure related sourcing environments
4-7 years of experience supporting or leading supplier governance, SRM programs, or cross functional supplier management initiatives
4-7 years of experience negotiating commercial agreements and managing supplier relationships
Strong communication, collaboration, and stakeholder management skills
Ability to influence across teams and navigate complex business environments
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Lead Strategic Relationship Management (SRM)
Drive Category Strategy & Value Creation
Support Emerging Technology & Innovation Initiatives
Build Strong Supplier & Stakeholder Partnerships
Lead Commercial Excellence & Risk Management

What we offer

Competitive base salary
Annual stock grant
Employee stock purchase plan
401(k)
Free, year-round money coaches
Medical insurance
Dental insurance
Vision insurance
Flexible spending account
Paid time off

Fulltime

Strategic Customer Relationship AI Automation Manager

Bloomreach is seeking a Customer Relationship AI Automation Manager to orchestra...

Location

Slovakia , Bratislava

Salary:

4000.00 EUR / Month

Bloomreach

Expiration Date

Until further notice

Requirements

Program/operations leadership: run customer-facing programs or operations in a SaaS environment
Tech & tools savvy: fluent in tools like Salesforce (or similar CRM), workflow automation platforms (e.g. n8n), generative AI tools, and analytics dashboards
Data-driven mindset: love digging into metrics and usage data
Change management skills: great at helping people adopt new tech and processes
Cross-functional collaboration: thrive in cross-functional teams and can speak both business and technical languages
Innovative and customer-focused: curious, forward-looking, and excited to reinvent how SaaS companies engage and support their customers with AI

Job Responsibility

Redefine customer engagement with AI programs: Partner with the AI Ops team to design and evolve autonomous customer programs
Accelerate the customer lifecycle: Own the tracking and optimization of critical customer metrics
Build customer insights tools that drive GTM strategy: Develop and refine usage analytics dashboards, automation decision-making frameworks, and reporting capabilities
Participate in building the customer tech stack of the future: Work with Ops & Innovation team, RevOps, and Product teams to understand the integration and orchestration of various platforms
Innovate and experiment: Continuously test and refine AI capabilities, messaging, segmentation logic, and customer programs
Unify teams around AI-powered customer relationships: Collaborate across Customer Success leadership, Support, Account Management, Product, Sales, and Marketing
Enable success teams through AI adoption: Work side by side with Customer Success, Support, and Account Management to embed AI seamlessly into their workflows

What we offer

Restricted stock units
Company performance bonus
$1,500 professional education budget annually
Employee Assistance Program with counselors
Subscription to Calm app
'DisConnect' days (additional day off each quarter)
Extended parental leave up to 26 calendar weeks for Primary Caregivers
Employee referral bonus of up to $3,000
Work anniversaries celebrated

Fulltime

Strategic Customer Relationship AI Automation Manager

Bloomreach is seeking a Customer Relationship AI Automation Manager to orchestra...

Location

Czechia , Bratislava; Brno; Prague

Salary:

Not provided

Bloomreach

Expiration Date

Until further notice

Requirements

Program/operations leadership: You’ve run customer-facing programs or operations in a SaaS environment and can turn strategy into hands-on execution that delivers results at scale across multiple customer segments
Tech & tools savvy: You’re fluent in tools like Salesforce (or similar CRM), workflow automation platforms (e.g. n8n), generative AI tools (for content or insights), and analytics dashboards. You quickly learn new technologies and leverage them to drive automation
Data-driven mindset: You love digging into metrics and usage data, spotting opportunities to improve engagement, speed up value delivery, and increase customer satisfaction
Change management skills: You’re great at helping people adopt new tech and processes - patient, clear, and persuasive in driving change and encouraging teams to trust AI-driven solutions
Cross-functional collaboration: You thrive in cross-functional teams and can speak both business and technical languages, effectively bridging gaps between departments to achieve common goals
Innovative and customer-focused: You’re curious, forward-looking, and excited to reinvent how SaaS companies engage and support their customers with AI. You keep the customer’s experience at the heart of every automation you implement.

Job Responsibility

Redefine customer engagement with AI programs: Partner with the AI Ops team to design and evolve autonomous customer programs - from intelligent onboarding sequences to renewal automation, support routing, and upsell recommendations - that deliver the right message at the right time to every customer type
Accelerate the customer lifecycle: Own the tracking and optimization of critical customer metrics - onboarding time-to-first-value, feature adoption rates, renewal velocity, upsell pipeline conversion, support resolution time - with a relentless focus on retention, expansion, and customer satisfaction
Build customer insights tools that drive GTM strategy: Develop and refine usage analytics dashboards, automation decision-making frameworks, and reporting capabilities that (1) give customers self-service visibility into their adoption and ROI, and (2) surface critical patterns and opportunities to Bloomreach's Product, Sales, and Marketing teams - directly informing go-to-market positioning, segment strategies, and product roadmap priorities
Participate in building the customer tech stack of the future: Work with Ops & Innovation team, RevOps, and Product teams to understand the integration and orchestration of Salesforce, Staircase, Gainsight, Hubspot or other automation platform, N8N, Supabase, GPT-based tools, and analytics platforms to co-create a future-ready customer stack that scales across all customer types
Innovate and experiment: Continuously test and refine AI capabilities, messaging, segmentation logic, and customer programs, ensuring Bloomreach stays ahead of the curve in customer experience innovation and turns experimentation into competitive advantage
Unify teams around AI-powered customer relationships: Collaborate across Customer Success leadership, Support, Account Management, Product, Sales, and Marketing to align people, process, and technology - ensuring every team benefits from and contributes to the evolution of AI-driven customer engagement
Enable success teams through AI adoption: Work side by side with Customer Success, Support, and Account Management to embed AI seamlessly into their workflows, turning AI into a trusted partner that helps them deliver proactive, data-driven customer experiences and accelerate time-to-value.

What we offer

A great deal of freedom and trust
We believe in flexible working hours
We work virtual-first with several Bloomreach Hubs available across three continents
We organize company events
We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer
People Development Program -- participating in personal development workshops
Our resident communication coach Ivo Večeřa is available
Our managers are strongly encouraged to participate in the Leader Development Program
Bloomreachers utilize the $1,500 professional education budget on an annual basis
The Employee Assistance Program -- with counselors -- is available

Fulltime

Sr. Digital Strategic Operations Manager - Strategic Projects

As the Sr. Digital Strategic Operations Manager, you will be the engine room of ...

Location

United States , Santa Clara

Salary:

138000.00 - 222000.00 USD / Year

Palo Alto Networks

Expiration Date

Until further notice

Requirements

10+ years of experience in Marketing, Marketing Operations, Program Management or a Strategic PMO, preferably in an enterprise software environment
Proficiency in budget management, ROI analysis, headcount planning, and financial modeling within a marketing context
Comprehensive understanding of SaaS business models, modern demand generation, and the complexities of global enterprise marketing
Proven capability to lead large-scale organizational transformations with a strong bias toward iterative processes
Ability to build deep relationships and influence senior leaders without direct authority
Comfortable driving accountability with senior leaders and cross-functional GTM teams
Absolute integrity and the ability to handle sensitive information regarding organizational changes, budgets, and performance

Job Responsibility

Define and scale AI-enabled capabilities and workflows, moving AI from 'experimentation' to 'standardized production.'
Lead high-priority transformation initiatives (e.g., M&A integrations, enterprise rollouts) with a focus on risk management and measurable outcomes
Partner with Finance to ensure disciplined capital allocation, managing budget pacing and vendor consolidation
Design and deliver the curriculum required to scale digital literacy and change adoption across the global marketing team
Orchestrate the operational transition for brand and system integrations during acquisitions, ensuring minimal business disruption
Implement standardized program management frameworks (Jira, Smartsheet) for major global initiatives
Proactively identify and mitigate risks across the project portfolio, providing executive visibility into blockers

Fulltime

Senior Manager- Business Relationship Manager

Technology_VOIS is an internal organisation that acts as an internal service pro...

Location

India , Pune; Bangalore

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Broad and strong IT knowledge
Technology account management/consultancy experience
IT service Management (ITIL)
Rigor and reliability in the follow up and implementation of actions
Commercial/Financial governance experience
Strategic thinking
IT strategic relationship management
Account management/business development
IT Service management
Financial governance

Job Responsibility

Build a strong strategic relationship with key stakeholders in Technology_VOIS and customer side (C-level and direct reports)
Understanding of the local market/group function IT strategy, business pressures/challenges
Representation of the internal customer in service design, service portfolios and service offerings
Strategic account planning optimising Identification of the business growth opportunities, creation of opportunities pipeline and best use of Technology_VOIS capabilities
Pipeline demand management
Execution of demand/change management and governance
Ownership of the preparation and sign off of the business case relating to the service (E2E bid management cycle)
Being an escalation point during the transition period between the internal customer migrating the service form their ownership to Technology_VOIS ownership as well as BAU (ensuring the delivery to the contractual SLAs/KPIs, cost and saving projections)
Acting as the voice of the customer monitor, reporting, managing and escalating (as required) any service quality related issues with Technology_VOIS service leads
Understanding internal customers’ strategy/evolution and initiating internal Technology_VOIS change as required. Preparation and management of the Change Requests through internal governance process

New

Sr. Manager, Strategic Accounts, Platform Demand

FreeWheel Buyer Cloud (formerly Beeswax), FreeWheel’s DSP technology, is hiring ...

Location

United States , New York

Salary:

159318.97 - 238978.46 USD / Year

Comcast Advertising

Expiration Date

Until further notice

Requirements

10+ years in digital advertising in a customer facing role with a primary focus on real-time bidding technologies, 2+ years of experience managing a team
Proven track record of managing and growing large, complex customers utilizing sales acumen, product expertise, and relationship building skills
Demonstrated capability of managing a high performing team
Experience developing trusted relationships with C-Suite decision makers
Deep understanding of real-time bidding mechanics, standards, and protocols
Strong understanding of digital advertising partner ecosystem, including data, measurement, optimization, and identity
Experience navigating complex commercial negotiations
Hands on experience in leading DSP or SSP platforms and knowledgeable about strengths and weaknesses
Experience with Salesforce, SQL, Looker, Excel, and PowerPoint
Bachelor's Degree required

Job Responsibility

Lead, coach, and develop a team of account managers to drive strong client relationships, retention, and revenue growth
Provide ongoing mentorship, performance feedback, and career development guidance, aligning individual goals with broader organizational objectives
Foster a culture of proactive problem-solving, critical thinking, and customer-centric decision making
Partner with teams across the organization (e.g., Sales, Product, Support, Engineering) to provide seamless client experiences and deliver solutions that meet client objectives
Oversee account strategy and execution, ensuring high-quality deliverables and alignment with client objectives
Identify skill gaps and implement training, onboarding, and upskilling programs to elevate team capabilities
Drive operational excellence by standardizing processes, improving workflows, and ensuring timely follow-ups and communication
Act as an escalation point for complex client issues, providing strategic direction and resolution support
Promote knowledge sharing, collaboration, and best practices across the team
Serve as a product expert to evangelize production adoption and usage across our customer set

What we offer

Medical, prescription, vision, and dental insurance for eligible employees
401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
Paid time off including eight observed company holidays and flex time
Exclusive perks + discounts, including tuition assistance, commuter benefits and more
Targeted Commission: $70,714.20

Fulltime

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Strategic Relationship Manager

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