Strategic Relationship Manager Jobs

Pluris

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Job Description:

The Strategic Relationship Manager (SRM) is responsible for the quality, health, growth and profitability of the company’s relationships with its clients by ensuring that our services and solutions are delivered in alignment with that client’s objectives and key strategies. Success is measured in client satisfaction, retention, growth, and profitability.

Job Responsibility:

Responsible for the quality, health, growth and profitability of the company’s relationships with its clients by ensuring that our services and solutions are delivered in alignment with that client’s objectives and key strategies
Responsible for knowing the clients objectives, key strategies, and leaders and stakeholders such that Pluris is in a credible position to collaborate in further refining those strategies and developing specific initiatives and solutions that will enable the client to achieve their objectives
Collaborating with client’s stakeholders in the successful execution of marketing-related strategies, programs, and initiatives to support the success of key business line leaders in the client’s organization
Providing results on the progress and outcome of marketing initiatives and calculating return-on-investment metrics to ensure programs meet the client’s goals
Provide leadership to all internal delivery teams by communicating the overall objectives and strategies for the account and outlining clear initiatives and timeframes to achieve them
Work collaboratively to ensure appropriate direction is provided to all delivery teams and a productive two-way communication flow exists
Work as part of the delivery team responsible for: Developing and scoping new initiatives and projects, drafting proposals, statements of work, and other activities related to selling, servicing, and delivering work to the client
Ensuring smooth operation of all solutions, campaign operations, and other day-to-day activities required to meet the clients objectives
Ensuring that all work performed is executed within set deadlines and within established budgets
Collaborate with the teams responsible for selling and delivering strategy and analytics related projects to the client to ensure all strategies, analysis, and recommendations are accurate, appropriate, and consistent with the clients objectives
Maintain knowledge of Pluris’ products and services, those of key vendors and partners, and develop strategies for how to continually apply them to evolve and improve the quality of results and service delivered to a client

Requirements:

Knowledge and practical application of Solution Selling and Large Account Management methodologies, processes, and concepts is preferred
Experience with enterprise class marketing-related technologies solutions, including databases, campaign management, and business analysis tools
experience with web analytics, search, and email related tools and applications is helpful
Understanding of strategic marketing including knowledge of integrated marketing programs
Five or more years experience in large account selling and management selling preferably in a marketing services environment
Desire and ability to travel (up to 50%)

What we offer:

The top rated health care plan – with very low cost to employees
Uncapped 401k retirement plan match
Seasonal offsite team activities (Rowing on the Charles, sporting events, paintball, bowling, etc.)

Additional Information:

Job Posted:
December 11, 2025

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Strategic Relationship Manager