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Strategic Relationship Manager

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Comcast Advertising

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Location:
United States , New York

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Category:
Sales

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Contract Type:
Not provided

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Salary:

118125.32 - 177187.97 USD / Year
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Job Description:

Responsible for providing strategic account management and sales leadership for an assigned portfolio of strategic client group accounts. Helps guide operational efforts to meet/exceed financial goals and objectives, overall customer relationship management and customer satisfaction. Develops and executes strategy for each account in the portfolio, manages day-to-day activities including maintaining existing base of revenue, driving the most value within the account. Develops client retention and growth plans and strategies for developing profitable business with assigned accounts. Drives billing activities with clients. Identifies and manages interactions with assigned group of existing customers to identify cross/up and repeat sales opportunities. Resolves problems and ensures customers receive high quality customer service. Reviews and reports on customer retention, business opportunity and market trends.

Job Responsibility:

  • Responsible for hitting revenue targets for book-of-business
  • Builds, maintains and handles client relationships
  • Researches and understands client business and goals
  • Understands and interprets customer needs and partner with product and engineering team to develop solutions
  • Provides tactical direction to onboard new partners, strengthens existing relationships, and expands commercial and strategic opportunities
  • Provides insight into customer challenges, needs, and opportunities to cross-functional stakeholders including product, marketing, engineering, customer success, and sales leadership
  • Works cross-functionally to develop go-to-market strategies and drive initiatives
  • Serves as an escalation point for key customer issues around pricing and commercial agreements
  • Regularly participates in client entertainment and activities focused on strengthening business relationships
  • Travels as necessary in support business objectives
  • Mentors and trains junior level account managers

Requirements:

  • Bachelor's Degree
  • 7-10 Years Relevant Work Experience
  • Account Management
  • Customer Relationships
  • Book Of Business
  • Customer Satisfaction
  • Strong consultative sales skills
  • Relationship building
  • External and internal customer satisfaction management
  • Understands and interprets customer needs
  • Provides tactical direction to onboard new partners
  • Provides insight into customer challenges, needs, and opportunities
  • Works cross-functionally to develop go-to-market strategies
  • Serves as an escalation point for key customer issues
  • Regularly participates in client entertainment and activities
  • Travels as necessary in support business objectives
  • Must be able to work nights and weekends, variable schedule(s) as necessary
What we offer:
  • Medical, prescription, vision, and dental insurance for eligible employees
  • 401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
  • Paid time off including eight observed company holidays and flex time
  • Exclusive perks + discounts, including tuition assistance, commuter benefits and more

Additional Information:

Job Posted:
January 25, 2026

Employment Type:
Fulltime
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