CrawlJobs Logo
Comcast Advertising Logo Comcast Advertising · Sales

Strategic Relationship Manager

United States, New York 118125.32 - 177187.97 USD / Year · Job Posted January 25, 2026
Apply Position
Job Link Share

Job Description

Responsible for providing strategic account management and sales leadership for an assigned portfolio of strategic client group accounts. Helps guide operational efforts to meet/exceed financial goals and objectives, overall customer relationship management and customer satisfaction. Develops and executes strategy for each account in the portfolio, manages day-to-day activities including maintaining existing base of revenue, driving the most value within the account. Develops client retention and growth plans and strategies for developing profitable business with assigned accounts. Drives billing activities with clients. Identifies and manages interactions with assigned group of existing customers to identify cross/up and repeat sales opportunities. Resolves problems and ensures customers receive high quality customer service. Reviews and reports on customer retention, business opportunity and market trends.

Job Responsibility

  • Responsible for hitting revenue targets for book-of-business
  • Builds, maintains and handles client relationships
  • Researches and understands client business and goals
  • Understands and interprets customer needs and partner with product and engineering team to develop solutions
  • Provides tactical direction to onboard new partners, strengthens existing relationships, and expands commercial and strategic opportunities
  • Provides insight into customer challenges, needs, and opportunities to cross-functional stakeholders including product, marketing, engineering, customer success, and sales leadership
  • Works cross-functionally to develop go-to-market strategies and drive initiatives
  • Serves as an escalation point for key customer issues around pricing and commercial agreements
  • Regularly participates in client entertainment and activities focused on strengthening business relationships
  • Travels as necessary in support business objectives
  • Mentors and trains junior level account managers

Requirements

  • Bachelor's Degree
  • 7-10 Years Relevant Work Experience
  • Account Management
  • Customer Relationships
  • Book Of Business
  • Customer Satisfaction
  • Strong consultative sales skills
  • Relationship building
  • External and internal customer satisfaction management
  • Understands and interprets customer needs
  • Provides tactical direction to onboard new partners
  • Provides insight into customer challenges, needs, and opportunities
  • Works cross-functionally to develop go-to-market strategies
  • Serves as an escalation point for key customer issues
  • Regularly participates in client entertainment and activities
  • Travels as necessary in support business objectives
  • Must be able to work nights and weekends, variable schedule(s) as necessary

What we offer

  • Medical, prescription, vision, and dental insurance for eligible employees
  • 401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
  • Paid time off including eight observed company holidays and flex time
  • Exclusive perks + discounts, including tuition assistance, commuter benefits and more
Comcast Advertising - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Strategic Relationship Manager

8 matching positions

Strategic Relationship Manager

Location
Location
United Kingdom , Westminster
Salary
Salary:
Not provided
socialvalueportal.com Logo
Social Value Portal Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in strategic relationship management, partnership management or senior stakeholder engagement roles
  • Construction sector experience or strong working knowledge, including supply chains, delivery environments and commercial drivers
  • Experience of working within, or closely with, the public sector / government environment, with an understanding of governance, assurance and accountability
  • Demonstrated ability to operate effectively in complex, multi stakeholder settings, balancing competing priorities and interests
  • Strong strategic thinking, able to set direction, identify opportunities and manage issues proactively rather than reactively
  • Excellent relationship building and influencing skills, with credibility at senior and executive levels
  • Highly developed organisational and prioritisation skills, able to manage multiple workstreams and long term objectives effectively
  • Confident in working autonomously, exercising sound judgement and owning outcomes without reliance on task by task direction
  • Able to analyse complex or ambiguous information and translate it into clear, actionable insight for decision makers
  • Comfortable operating in a strategic, outcome focused role, rather than a purely task driven or administrative one
Job Responsibility
Job Responsibility
  • Lead strategic relationship management and partnership development with senior stakeholders across the construction sector and public sector/government bodies
  • Build and maintain high-level, influential relationships with executives and delivery partners, acting as a trusted advisor
  • Navigate complex multi-stakeholder environments, balancing competing priorities and driving collaborative outcomes
  • Provide strategic direction by identifying opportunities, risks, and issues within construction supply chains, delivery, and commercial frameworks
  • Analyse complex or ambiguous information and translate it into clear, actionable insights for senior decision-makers
  • Manage multiple strategic workstreams autonomously, exercising sound judgement and owning delivery of long-term objectives
  • Ensure compliance with public sector governance, assurance, and accountability requirements across all partnership activities
  • Drive continuous improvement, proactive problem-solving, and long-term partnership success across organisational boundaries
What we offer
What we offer
  • Disability Confident scheme
  • Armed Forces Covenant
  • Fulltime
Read More
Arrow Right

Strategic Relationship Manager

The Strategic Relationship Manager (SRM) is responsible for the quality, health,...
Location
Location
Salary
Salary:
Not provided
plurismarketing.com Logo
Pluris
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Knowledge and practical application of Solution Selling and Large Account Management methodologies, processes, and concepts is preferred
  • Experience with enterprise class marketing-related technologies solutions, including databases, campaign management, and business analysis tools
  • experience with web analytics, search, and email related tools and applications is helpful
  • Understanding of strategic marketing including knowledge of integrated marketing programs
  • Five or more years experience in large account selling and management selling preferably in a marketing services environment
  • Desire and ability to travel (up to 50%)
Job Responsibility
Job Responsibility
  • Responsible for the quality, health, growth and profitability of the company’s relationships with its clients by ensuring that our services and solutions are delivered in alignment with that client’s objectives and key strategies
  • Responsible for knowing the clients objectives, key strategies, and leaders and stakeholders such that Pluris is in a credible position to collaborate in further refining those strategies and developing specific initiatives and solutions that will enable the client to achieve their objectives
  • Collaborating with client’s stakeholders in the successful execution of marketing-related strategies, programs, and initiatives to support the success of key business line leaders in the client’s organization
  • Providing results on the progress and outcome of marketing initiatives and calculating return-on-investment metrics to ensure programs meet the client’s goals
  • Provide leadership to all internal delivery teams by communicating the overall objectives and strategies for the account and outlining clear initiatives and timeframes to achieve them
  • Work collaboratively to ensure appropriate direction is provided to all delivery teams and a productive two-way communication flow exists
  • Work as part of the delivery team responsible for: Developing and scoping new initiatives and projects, drafting proposals, statements of work, and other activities related to selling, servicing, and delivering work to the client
  • Ensuring smooth operation of all solutions, campaign operations, and other day-to-day activities required to meet the clients objectives
  • Ensuring that all work performed is executed within set deadlines and within established budgets
  • Collaborate with the teams responsible for selling and delivering strategy and analytics related projects to the client to ensure all strategies, analysis, and recommendations are accurate, appropriate, and consistent with the clients objectives
What we offer
What we offer
  • The top rated health care plan – with very low cost to employees
  • Uncapped 401k retirement plan match
  • Seasonal offsite team activities (Rowing on the Charles, sporting events, paintball, bowling, etc.)
Read More
Arrow Right

Enterprise Sourcing Manager – Emerging Technology & Strategic Supplier Relationship Management (SRM) Lead

The Enterprise Sourcing Manager, Emerging Technology & Strategic Supplier Relati...
Location
Location
Frisco; Overland Park
Salary
Salary:
88100.00 - 158800.00 USD / Year
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent. Acceptable areas of study include Supply Chain, Business, Engineering, Construction Management, or Real Estate
  • 4-7 years of experience in strategic sourcing, category management, supplier management, procurement, or infrastructure related sourcing environments
  • 4-7 years of experience supporting or leading supplier governance, SRM programs, or cross functional supplier management initiatives
  • 4-7 years of experience negotiating commercial agreements and managing supplier relationships
  • Strong communication, collaboration, and stakeholder management skills
  • Ability to influence across teams and navigate complex business environments
  • At least 18 years of age
  • Legally authorized to work in the United States
Job Responsibility
Job Responsibility
  • Lead Strategic Relationship Management (SRM)
  • Drive Category Strategy & Value Creation
  • Support Emerging Technology & Innovation Initiatives
  • Build Strong Supplier & Stakeholder Partnerships
  • Lead Commercial Excellence & Risk Management
What we offer
What we offer
  • Competitive base salary
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Free, year-round money coaches
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending account
  • Paid time off
  • Fulltime
Read More
Arrow Right

Strategic Customer Relationship AI Automation Manager

Bloomreach is seeking a Customer Relationship AI Automation Manager to orchestra...
Location
Location
Slovakia , Bratislava
Salary
Salary:
4000.00 EUR / Month
bloomreach.com Logo
Bloomreach
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Program/operations leadership: run customer-facing programs or operations in a SaaS environment
  • Tech & tools savvy: fluent in tools like Salesforce (or similar CRM), workflow automation platforms (e.g. n8n), generative AI tools, and analytics dashboards
  • Data-driven mindset: love digging into metrics and usage data
  • Change management skills: great at helping people adopt new tech and processes
  • Cross-functional collaboration: thrive in cross-functional teams and can speak both business and technical languages
  • Innovative and customer-focused: curious, forward-looking, and excited to reinvent how SaaS companies engage and support their customers with AI
Job Responsibility
Job Responsibility
  • Redefine customer engagement with AI programs: Partner with the AI Ops team to design and evolve autonomous customer programs
  • Accelerate the customer lifecycle: Own the tracking and optimization of critical customer metrics
  • Build customer insights tools that drive GTM strategy: Develop and refine usage analytics dashboards, automation decision-making frameworks, and reporting capabilities
  • Participate in building the customer tech stack of the future: Work with Ops & Innovation team, RevOps, and Product teams to understand the integration and orchestration of various platforms
  • Innovate and experiment: Continuously test and refine AI capabilities, messaging, segmentation logic, and customer programs
  • Unify teams around AI-powered customer relationships: Collaborate across Customer Success leadership, Support, Account Management, Product, Sales, and Marketing
  • Enable success teams through AI adoption: Work side by side with Customer Success, Support, and Account Management to embed AI seamlessly into their workflows
What we offer
What we offer
  • Restricted stock units
  • Company performance bonus
  • $1,500 professional education budget annually
  • Employee Assistance Program with counselors
  • Subscription to Calm app
  • 'DisConnect' days (additional day off each quarter)
  • Extended parental leave up to 26 calendar weeks for Primary Caregivers
  • Employee referral bonus of up to $3,000
  • Work anniversaries celebrated
  • Fulltime
Read More
Arrow Right

Strategic Customer Relationship AI Automation Manager

Bloomreach is seeking a Customer Relationship AI Automation Manager to orchestra...
Location
Location
Czechia , Bratislava; Brno; Prague
Salary
Salary:
Not provided
bloomreach.com Logo
Bloomreach
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Program/operations leadership: You’ve run customer-facing programs or operations in a SaaS environment and can turn strategy into hands-on execution that delivers results at scale across multiple customer segments
  • Tech & tools savvy: You’re fluent in tools like Salesforce (or similar CRM), workflow automation platforms (e.g. n8n), generative AI tools (for content or insights), and analytics dashboards. You quickly learn new technologies and leverage them to drive automation
  • Data-driven mindset: You love digging into metrics and usage data, spotting opportunities to improve engagement, speed up value delivery, and increase customer satisfaction
  • Change management skills: You’re great at helping people adopt new tech and processes - patient, clear, and persuasive in driving change and encouraging teams to trust AI-driven solutions
  • Cross-functional collaboration: You thrive in cross-functional teams and can speak both business and technical languages, effectively bridging gaps between departments to achieve common goals
  • Innovative and customer-focused: You’re curious, forward-looking, and excited to reinvent how SaaS companies engage and support their customers with AI. You keep the customer’s experience at the heart of every automation you implement.
Job Responsibility
Job Responsibility
  • Redefine customer engagement with AI programs: Partner with the AI Ops team to design and evolve autonomous customer programs - from intelligent onboarding sequences to renewal automation, support routing, and upsell recommendations - that deliver the right message at the right time to every customer type
  • Accelerate the customer lifecycle: Own the tracking and optimization of critical customer metrics - onboarding time-to-first-value, feature adoption rates, renewal velocity, upsell pipeline conversion, support resolution time - with a relentless focus on retention, expansion, and customer satisfaction
  • Build customer insights tools that drive GTM strategy: Develop and refine usage analytics dashboards, automation decision-making frameworks, and reporting capabilities that (1) give customers self-service visibility into their adoption and ROI, and (2) surface critical patterns and opportunities to Bloomreach's Product, Sales, and Marketing teams - directly informing go-to-market positioning, segment strategies, and product roadmap priorities
  • Participate in building the customer tech stack of the future: Work with Ops & Innovation team, RevOps, and Product teams to understand the integration and orchestration of Salesforce, Staircase, Gainsight, Hubspot or other automation platform, N8N, Supabase, GPT-based tools, and analytics platforms to co-create a future-ready customer stack that scales across all customer types
  • Innovate and experiment: Continuously test and refine AI capabilities, messaging, segmentation logic, and customer programs, ensuring Bloomreach stays ahead of the curve in customer experience innovation and turns experimentation into competitive advantage
  • Unify teams around AI-powered customer relationships: Collaborate across Customer Success leadership, Support, Account Management, Product, Sales, and Marketing to align people, process, and technology - ensuring every team benefits from and contributes to the evolution of AI-driven customer engagement
  • Enable success teams through AI adoption: Work side by side with Customer Success, Support, and Account Management to embed AI seamlessly into their workflows, turning AI into a trusted partner that helps them deliver proactive, data-driven customer experiences and accelerate time-to-value.
What we offer
What we offer
  • A great deal of freedom and trust
  • We believe in flexible working hours
  • We work virtual-first with several Bloomreach Hubs available across three continents
  • We organize company events
  • We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer
  • People Development Program -- participating in personal development workshops
  • Our resident communication coach Ivo Večeřa is available
  • Our managers are strongly encouraged to participate in the Leader Development Program
  • Bloomreachers utilize the $1,500 professional education budget on an annual basis
  • The Employee Assistance Program -- with counselors -- is available
  • Fulltime
Read More
Arrow Right

Sr. Digital Strategic Operations Manager - Strategic Projects

As the Sr. Digital Strategic Operations Manager, you will be the engine room of ...
Location
Location
United States , Santa Clara
Salary
Salary:
138000.00 - 222000.00 USD / Year
paloaltonetworks.com Logo
Palo Alto Networks
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in Marketing, Marketing Operations, Program Management or a Strategic PMO, preferably in an enterprise software environment
  • Proficiency in budget management, ROI analysis, headcount planning, and financial modeling within a marketing context
  • Comprehensive understanding of SaaS business models, modern demand generation, and the complexities of global enterprise marketing
  • Proven capability to lead large-scale organizational transformations with a strong bias toward iterative processes
  • Ability to build deep relationships and influence senior leaders without direct authority
  • Comfortable driving accountability with senior leaders and cross-functional GTM teams
  • Absolute integrity and the ability to handle sensitive information regarding organizational changes, budgets, and performance
Job Responsibility
Job Responsibility
  • Define and scale AI-enabled capabilities and workflows, moving AI from 'experimentation' to 'standardized production.'
  • Lead high-priority transformation initiatives (e.g., M&A integrations, enterprise rollouts) with a focus on risk management and measurable outcomes
  • Partner with Finance to ensure disciplined capital allocation, managing budget pacing and vendor consolidation
  • Design and deliver the curriculum required to scale digital literacy and change adoption across the global marketing team
  • Orchestrate the operational transition for brand and system integrations during acquisitions, ensuring minimal business disruption
  • Implement standardized program management frameworks (Jira, Smartsheet) for major global initiatives
  • Proactively identify and mitigate risks across the project portfolio, providing executive visibility into blockers
  • Fulltime
Read More
Arrow Right

Senior Manager- Business Relationship Manager

Technology_VOIS is an internal organisation that acts as an internal service pro...
Location
Location
India , Pune; Bangalore
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Broad and strong IT knowledge
  • Technology account management/consultancy experience
  • IT service Management (ITIL)
  • Rigor and reliability in the follow up and implementation of actions
  • Commercial/Financial governance experience
  • Strategic thinking
  • IT strategic relationship management
  • Account management/business development
  • IT Service management
  • Financial governance
Job Responsibility
Job Responsibility
  • Build a strong strategic relationship with key stakeholders in Technology_VOIS and customer side (C-level and direct reports)
  • Understanding of the local market/group function IT strategy, business pressures/challenges
  • Representation of the internal customer in service design, service portfolios and service offerings
  • Strategic account planning optimising Identification of the business growth opportunities, creation of opportunities pipeline and best use of Technology_VOIS capabilities
  • Pipeline demand management
  • Execution of demand/change management and governance
  • Ownership of the preparation and sign off of the business case relating to the service (E2E bid management cycle)
  • Being an escalation point during the transition period between the internal customer migrating the service form their ownership to Technology_VOIS ownership as well as BAU (ensuring the delivery to the contractual SLAs/KPIs, cost and saving projections)
  • Acting as the voice of the customer monitor, reporting, managing and escalating (as required) any service quality related issues with Technology_VOIS service leads
  • Understanding internal customers’ strategy/evolution and initiating internal Technology_VOIS change as required. Preparation and management of the Change Requests through internal governance process
Read More
Arrow Right
New

Business Relationship Manager (BRM) GSCM, Contracts, Legal Security

A dynamic leader whose role is to ensure Information Systems technology meets th...
Location
Location
United States
Salary
Salary:
145000.00 - 168000.00 USD / Year
amentum.com Logo
Amentum
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Business Administration, Finance, computer science, information technology, or a related field
  • Typically 12+ years of experience in business application management with at least 5+ years of experience supporting or operating Supply Chain processes
  • Knowledge or experience with Procure to Pay (P2P) process and systems
  • Understanding of supply chain operations and best business practices
  • Experience in managing vendor relationships and third-party service providers
  • Up-to-date knowledge of industry trends, emerging technologies, and best practices in IT services supporting Supply Chain operations
  • US Citizenship is required
  • Excellent communication and interpersonal skills
  • Demonstrated exceptional ability to effectively articulate and drive business outcomes
  • Strives for operational execution excellence
Job Responsibility
Job Responsibility
  • Develop and maintain strong relationships with key stakeholders in the business and IT
  • Act as the key liaison and esteemed business partner for functional stakeholders to define functional system, tool requirements and solutions
  • Provide insights for development of IT strategies, policies, and governance frameworks
  • Support the development and alignment of IT Strategy with business and functional needs
  • Collaborate with leadership and cross-functional teams to enable competitive advantage
  • Support defining vendor requirements and performance
  • Lead the function/project specific IT budgeting & resource planning
  • Proactively engage with business leaders to identify opportunities and offer technology-driven solutions
  • Own the IT Applications map for the function(s) assigned
  • Provide expert guidance to Supply Chain team and other functions
What we offer
What we offer
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Retirement benefits (including 401(k) matching)
  • Educational reimbursement
  • Parental leave
  • Employee stock purchase plan
  • Tax-saving options
  • Disability and life insurance
  • Pet insurance
  • Fulltime
Read More
Arrow Right